salary: $22.99 - $23 per hour
shift: First
work hours: 8 AM - 4 PM
education: High School
Responsibilities
Responsibilities:
- Handle inbound calls to assist individual investors with complex questions regarding monetary transactions and financial products.
- Spend 90–95% of your time processing existing client transaction requests with a focus on accuracy and adherence
- Partner with tenured associates to research answers, resolve account issues, and handle complex processing tasks
- Use virtual technology to understand unique investment needs and position appropriate financial solutions to foster long-term loyalty
- High School Diploma
- Experience working in a call center and/or financial environment (highly preferred)
- Computer literacy and the ability to navigate internal processing systems effectively.
- A pay rate of $23.00/hr plus an $80/month internet stipend.
- Enjoy a flexible schedule with work-from-home Mondays and Fridays
- Comprehensive technical training with 100% attendance required
- Access to medical, dental, vision, 401k, and life insurance options through Randstad
- Develop deep industry knowledge within a firm that prioritizes internal professional growth and career development
Skills
- Financial Reporting - SEC
- Monetary Transactions
- Customer Relationship Management
- MS Office
- Call Center Support
Qualifications
- Years of experience: 2 years
- Experience level: Experienced
Randstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad.
Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.
At Randstad, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact HRsupport@randstadusa.com.
Pay offered to a successful candidate will be based on several factors including the candidate's education, work experience, work location, specific job duties, certifications, etc. In addition, Randstad offers a comprehensive benefits package, including: medical, prescription, dental, vision, AD&D, and life insurance offerings, short-term disability, and a 401K plan (all benefits are based on eligibility).
This posting is open for thirty (30) days.
Any consideration of a background check would be an individualized assessment based on the applicant or employee's specific record and the duties and requirements of the specific job.