Checks for problems and makes minor changes in existing systems, processes or services and reviews more complex changes within senior colleagues or managers for approval. Data entry quality, productivity, efficiency
Responsibilities:
1.) Review and process monetary and clerical requests/Adjustments for Vanguard Investment Advisory Services (VIAS), International, Vanguard Charitable (VC), Institutional Investor Group (IIG) and Enterprise Financial Services (EFS) or other specialty clients
2.) Process highly sensitive Specialty function transactions related to FAS Strategic Operations such as: Mutual Fund to ETF Conversions Confirmed Purchases and Redemptions (ConR/P)- Delayed Settlement Cash/In-Kind Redemption or Purchases- (CIKR’s/CIKP’s)
3.) Demonstrate flexibility and ability to deal with ambiguity when providing late/after-hours coverage for Fund Event, CIKR or any other transaction.
- Researches and Resolves client issues as they relate to trading through a non-automated platform.
- Ability to show strong time management skills and work prioritization as it pertains to volumes, service levels and project support
- Serve as Subject Matter Expert (SME) and consults with internal and external clients, to provides expertise and technical knowledge on all departmental workflows and systems.
- Provides analysis of trends, identifies issues that impact service/processing levels, and takes proactive steps to surface issues and develop solutions
- Coaches, trains and develops crew on IC-4 specialty functions
- Provides Swiss Army support to other Strategic Operation departments
- Financial Reporting
- Data Entry
- Productivity
- Bookkeeping
- Financial Reporting - Internal
- Years of experience: 4 years
- Experience level: Experienced
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Pay offered to a successful candidate will be based on several factors including the candidate's education, work experience, work location, specific job duties, certifications, etc. In addition, Randstad offers a comprehensive benefits package, including: medical, prescription, dental, vision, AD&D, and life insurance offerings, short-term disability, and a 401K plan (all benefits are based on eligibility).
This posting is open for thirty (30) days.
Any consideration of a background check would be an individualized assessment based on the applicant or employee's specific record and the duties and requirements of the specific job.