In this role, you aren’t just processing paperwork; you are a vital consultant helping our employees navigate life’s complexities—from health challenges to family leaves—while ensuring our organization remains a gold standard for inclusivity and risk management.
salary: $32 - $32.01 per hour
shift: First
work hours: 8 AM - 5 PM
education: Bachelors
Responsibilities
- Case Management: Manage and resolve end-to-end employee cases assigned via ServiceNow, specifically focusing on ADA, FMLA, Leaves of Absence (LOA), and workplace accessibility.
- Consultation & Guidance: Act as a trusted advisor to employees and management, providing expert consultation on accommodation issues and proposing creative, effective solutions.
- Risk Mitigation: Utilize considerable tact and professional judgment to handle sensitive situations, ensuring all actions align with legal requirements and help manage organizational risk.
- Research & Analysis: Conduct thorough research and analysis of complex cases to formulate and present formal resolution proposals.
- Culture Advocacy: Promote a positive, inclusive workplace culture through supportive interactions and fair policy application.
Skills
Qualifications
Randstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad.
Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.
At Randstad, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact HRsupport@randstadusa.com.
Pay offered to a successful candidate will be based on several factors including the candidate's education, work experience, work location, specific job duties, certifications, etc. In addition, Randstad offers a comprehensive benefits package, including: medical, prescription, dental, vision, AD&D, and life insurance offerings, short-term disability, and a 401K plan (all benefits are based on eligibility).
This posting is open for thirty (30) days.
