- Work with operations team to provide tracking information as requested by the client
- Escalate all issues with a shipment immediately to the client to insure prompt resolution
- Manage all client requests and follow up to insure that the client needs are met
- Assure that all pre-alerts from origin offices are assembled and completed based on SOP requirements
- Transmit all pre-alerts to the client for all shipments
- Send all required reports to client on a daily, monthly or quarterly basis as deemed
- Responsible for managing the client generated reports and assuring accuracy
- Oversee, mentor and assist other account managers as needed
salary: $80,000 - $90,000 per year
shift: First
work hours: 8 AM - 4 PM
education: Bachelors
Responsibilities
- Work with operations team to provide tracking information as requested by the client
- Escalate all issues with a shipment immediately to the client to insure prompt resolution
- Manage all client requests and follow up to insure that the client needs are met
- Assure that all pre-alerts from origin offices are assembled and completed based on SOP requirements
- Transmit all pre-alerts to the client for all shipments
- Send all required reports to client on a daily, monthly or quarterly basis as deemed
- Responsible for managing the client generated reports and assuring accuracy
- Oversee, mentor and assist other account managers as needed
Skills
Qualifications
Randstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad.
Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.
At Randstad, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact HRsupport@randstadusa.com.
Pay offered to a successful candidate will be based on several factors including the candidate's education, work experience, work location, specific job duties, certifications, etc. In addition, Randstad offers a comprehensive benefits package, including: medical, prescription, dental, vision, AD&D, and life insurance offerings, short-term disability, and a 401K plan (all benefits are based on eligibility).
This posting is open for thirty (30) days.