customer operations specialist.

Are you an order management expert looking for your next challenge? We are looking for a Customer Operations Specialist. You will play a pivotal role in driving supply chain workflow, managing every step of the order lifecycle from entry to delivery. To hit the ground running, prior experience with ERP / CRM software and EDI workflows is essential.

The ideal candidate will have:

• Experience: 2+ years of experience in customer service, order processing, or supply chain administration.
  
  
• Technical Skills: Hands-on experience with ERP/CRM software (e.g., SAP, Oracle, NetSuite, Salesforce). Direct experience working with EDI workflows a plus.
  
  
• Communication: Excellent verbal and written communication skills with the ability to collaborate effectively across departments
  
  

Responsibilities

• Customer Order Processing: Managed high-volume order fulfillment with speed and accuracy.
  
  
• Omnichannel Support: Addressed customer inquiries via phone, email, and web portals to ensure rapid resolution.
  
  
• Lifecycle Management: Directed the order fulfillment pipeline from entry through delivery.
  
  
• Returns Coordination: Processed customer returns and credits efficiently while upholding company policies.
  
  
• ERP Administration: Maintained and updated critical logistics and client data within the ERP system.
  
  

Skills

• Order Processing (2 years of experience is required)
• Customer Service
• SAP ERP
• EDI (2 years of experience is required)
• Order Entry
• CUSTOMER ORDERS/SALES
• CRM (2 years of experience is required)

Randstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad.



Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.

At Randstad, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact HRsupport@randstadusa.com.

Pay offered to a successful candidate will be based on several factors including the candidate's education, work experience, work location, specific job duties, certifications, etc. In addition, Randstad offers a comprehensive benefits package, including: medical, prescription, dental, vision, AD&D, and life insurance offerings, short-term disability, and a 401K plan (all benefits are based on eligibility).

This posting is open for thirty (30) days.