customer service rep.

We are seeking a detail-oriented and customer-focused professional to support our client-facing team in delivering prompt, convenient, and high-quality service to assigned clients. This role involves managing a variety of administrative and operational tasks, including invoicing, data requests, and client follow-ups, while proactively overseeing the order process. The ideal candidate will have at least one year of B2B customer service experience, strong analytical and organizational skills, and the ability to quickly absorb product knowledge to address client needs effectively. Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook) is required.

salary: $20 - $21 per hour
shift: First
work hours: 8 AM - 4 PM
education: High School

Responsibilities

Job Responsibilities:

• Assist the customer-facing team in delivering prompt, convenient, and professional service to assigned clients
  
  
• Support the team with various back-end tasks, including but not limited to:
  
  
  • Invoicing
    
    
  • Sending data requests
    
    
  • Following up with clients
    
    
• Proactively manage the order process from initiation to completion
  
  
• Provide daily administrative support to the Account Managers on Team Maple
  
  

Required Skills and Experience:

• Must have Minimum 1 year of business-to-business (B2B) client/customer service experience 
  
  
• Ability to quickly absorb product knowledge and apply it effectively to client needs
  
  
• Excellent analytical, organizational, time management, and multi-tasking skills
  
  
• Proficiency with Microsoft Office Suite, including Word, Excel, PowerPoint, and Outlook
  
  

Skills

Active Listening

Telephone Etiquette

Follow-up

CUSTOMER ORDERS/SALES

Customer Relationship Management

Typing Skills

Basic Software Skills

Customer Service

SAP

Qualifications

Years of experience: 1 year

Experience level: Entry Level

Randstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad.

Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.

At Randstad, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact HRsupport@randstadusa.com.

Pay offered to a successful candidate will be based on several factors including the candidate's education, work experience, work location, specific job duties, certifications, etc. In addition, Randstad offers a comprehensive benefits package, including: medical, prescription, dental, vision, AD&D, and life insurance offerings, short-term disability, and a 401K plan (all benefits are based on eligibility).

This posting is open for thirty (30) days.