A day in the life might include:
- Making outbound calls to patients to discuss and collect outstanding balances
- Reviewing patient accounts and verifying the accuracy of charges
- Setting up payment schedules and walking patients through their options
- Collaborating with other departments to resolve billing questions
- Documenting account activity and interactions in various systems
- Working in a team-first environment where customer care comes first
salary: $18.54 - $18.55 per hour
shift: First
work hours: 8 AM - 4:30 PM
education: High School
Responsibilities
You’re a Great Fit If You Have:
✅ Required:
- 1+ year of medical/healthcare billing experience (collections, payments, payment plans, etc.)
- Phone-based customer service or collections experience
- Live within 1 hour of Monroeville, PA (for occasional on-site needs)
- Experience with Explanation of Benefits (EOBs)
- 1+ year in self-pay collections
- 1+ year using Microsoft Excel, Outlook, and Word
- A knack for multitasking in a fast-paced environment
- Excellent attention to detail and a solution-oriented mindset
- Able to work independently, yet thrive in a collaborative team
Skills
Qualifications
Randstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad.
Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.
At Randstad, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact HRsupport@randstadusa.com.
Pay offered to a successful candidate will be based on several factors including the candidate's education, work experience, work location, specific job duties, certifications, etc. In addition, Randstad offers a comprehensive benefits package, including: medical, prescription, dental, vision, AD&D, and life insurance offerings, short-term disability, and a 401K plan (all benefits are based on eligibility).
This posting is open for thirty (30) days.