hr group specialist.

Our client is looking for an HR Group Specialist to join their team and act as a liason for their self service inbox in HR. Directing and coorinating an employee on which department can best resolve their inquiry for them. They need someone with a minimum of 3 years of HR Generalist experience and the ability to work fully onsite to join their team full time. If this sounds like you, please click to apply! 

salary: $85,000 - $107,000 per year
shift: First
work hours: 8 AM - 4 PM
education: Bachelors

Responsibilities

• Respond accurately, timely, and consistently to incoming inquiries and change requests within required standards and service level agreements (‘SLA’s’).
• Ensure that correct and concise information is captured in the Service Now case management system to allow for an audit trail and accurate metrics reporting.
• Provide tactical on-site support to HR business partners and local business leaders.
• Partner with other HR departments to support our Total Health and retirement programs, people review processes, benefits/career fairs, and special projects and initiatives as needed.
• Contribute to process improvement efforts by identifying opportunities to streamline workflows, enhance efficiency, and optimize the employee and people leader experience.
• Provide clear explanations of HR and company policies, procedures, processes, and administration to employees and people leaders. 
• Coach employees and people leaders through all direct access system activities including SAP, Service Now, and Workday.
• Escalate or transition requests to third party vendors or subject matter experts as needed, ensuring a warm handoff and exceptional customer service.

Skills

ServiceNow (1 year of experience is required)

HRIS (1 year of experience is required)

Human Resources (3 years of experience is required)

Confidentiality

Responsiveness

Analytical Thinking

Verbal Communication

SAP (1 year of experience is preferred)

Workday (1 year of experience is preferred)

Qualifications

Years of experience: 3 years

Experience level: Experienced

Randstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad.

Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.

At Randstad, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact HRsupport@randstadusa.com.

Pay offered to a successful candidate will be based on several factors including the candidate's education, work experience, work location, specific job duties, certifications, etc. In addition, Randstad offers a comprehensive benefits package, including: medical, prescription, dental, vision, AD&D, and life insurance offerings, short-term disability, and a 401K plan (all benefits are based on eligibility).

This posting is open for thirty (30) days.