- Operational Oversight: Coordinate the daily activities of the air import/export team to ensure the efficient, timely, and safe delivery of all cargo.
- Client Relations & Quoting: Act as a primary point of contact for customers, providing accurate quotes and real-time status updates throughout the day via phone and email.
- Vendor Coordination: Liaise with airlines, freight forwarders, and third-party service providers to secure capacity and streamline the logistics chain.
- Regulatory Compliance: Maintain strict adherence to all relevant trade laws, TSA requirements, and customs regulations to ensure seamless international transit.
- Process Optimization: Develop and implement internal policies and procedures designed to improve service quality and operational efficiency.
- Performance Monitoring: Track and report on Key Performance Indicators (KPIs), including transit times, departmental costs, and service accuracy.
- Continuous Improvement: Identify opportunities for cost reduction and workflow enhancements to elevate the overall customer experience.
- Communication: Exceptional verbal and written communication skills with a professional demeanor.
- Analytical Thinking: Robust problem-solving abilities; the capacity to think critically when faced with shipping delays or logistical hurdles.
- Industry Expertise: Comprehensive knowledge of logistics, supply chain management principles, and international air freight standards.
- Resilience: Ability to thrive in a fast-paced, high-volume environment while maintaining attention to detail.
- Technical Proficiency: * Advanced computer literacy in MS Office Suite.
salary: $28 - $31 per hour
shift: First
work hours: 8 AM - 4 PM
education: Bachelors
Responsibilities
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Skills
Qualifications
Randstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad.
Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.
At Randstad, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact HRsupport@randstadusa.com.
Pay offered to a successful candidate will be based on several factors including the candidate's education, work experience, work location, specific job duties, certifications, etc. In addition, Randstad offers a comprehensive benefits package, including: medical, prescription, dental, vision, AD&D, and life insurance offerings, short-term disability, and a 401K plan (all benefits are based on eligibility).
This posting is open for thirty (30) days.
Qualified applicants in San Francisco with criminal histories will be considered for employment in accordance with the San Francisco Fair Chance Ordinance.
Qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.
We will consider for employment all qualified Applicants, including those with criminal histories, in a manner consistent with the requirements of applicable state and local laws, including the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance.
