power bi performance and support specialist.

Randstad Strategic Accounts is looking for a business professional with a knowledge and proficiency working in the banking industry. We have a role that we are looking to fill for a contract position with a top tier bank in the financial industry. If you are interested in becoming part of a team where you can contribute to drive both personal and organizational goals, this may be the right fit for you! For further information on the role, and job responsibilities, please read and apply below!  

salary: $40 - $55 per hour
shift: First
work hours: 8 AM - 5 PM
education: Bachelors

Responsibilities

• Manage and resolve enterprise BI support tickets through the CASE system, with the majority focused on Microsoft Power BI.
• Troubleshoot and resolve issues including:
  • Power BI Gateway connectivity
  • Report and dataset access
  • Capacity and performance constraints
  • Database connectivity problems
  • Report design and implementation questions
  • High system capacity usage
  • Missing or misconfigured gateway drivers
  • Platform level issues impacting availability or performance
• Partner with various teams across the bank to:
  • Analyze semantic models and reporting structures
  • Identify and resolve performance bottlenecks (slow loads, high CU usage)
  • Provide best practice guidance for scalable and performant reporting solutions
• Collaborate closely:
  • Power BI Platform Team
  • Database Administrators (DBAs)
  • Microsoft Vendor Support
• Act as a technical consultant by meeting directly with users to:
  • Fully understand business and technical problems
  • Recommend and implement effective solutions
  • Coordinate across platform and vendor teams when required

Skills

Power BI

Troubleshooting

Qualifications

Years of experience: 4 years

Experience level: Experienced

Randstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad.

Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.

At Randstad, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact HRsupport@randstadusa.com.

Pay offered to a successful candidate will be based on several factors including the candidate's education, work experience, work location, specific job duties, certifications, etc. In addition, Randstad offers a comprehensive benefits package, including: medical, prescription, dental, vision, AD&D, and life insurance offerings, short-term disability, and a 401K plan (all benefits are based on eligibility).

This posting is open for thirty (30) days.