This is not a traditional inbound call center or repetitive customer service role. It is highly administrative and requires a keen attention to detail and strong communication skills (writing emails, phone calls, reporting). This is a dynamic, high-ownership position where you will actively manage job workflows, coordinate with outside vendors, and ensure the successful, high-quality execution of client orders.
Are you naturally proactive? This is not a "sit back and wait for the next task" type of job. We are looking for someone intuitive with an elevated sense of problem-solving. If something doesn't look right, we want you to question it. If you see a more efficient way of doing things, we want to hear it. We value confidence, autonomy, and continuous process improvement.
Skills & Attributes
- Technical Proficiency: Computer literate with solid familiarity in Microsoft Word, Excel, and a proven ability to quickly learn proprietary inventory or office software.
- Communication Powerhouse: Superb verbal and written communication skills. You must be highly confident on the phone and skilled at navigating diverse personalities under fast-paced production deadlines.
- Problem-Solving Mindset: Ability to think on your feet, work autonomously, and develop alternate, creative solutions to complex problems.
- Attitude: A positive, collaborative professional who contributes to a strong team environment and remains adaptable to shifting client demands.
salary: $48,000 - $52,000 per year
shift: First
work hours: 8 AM - 5 PM
education: Associate
Responsibilities
- Internal Operations Liaison: Serve as the central hub of communication between marketing, sales leadership, production teams, and outside vendors to ensure flawless order execution.
- Quality Assurance & Ownership: Review and evaluate Sales Orders, Production Requirement Sheets, and Job Jackets for absolute thoroughness. You have the full authority to pause or hold jobs if paperwork or specifications are incomplete.
- Vendor & Supply Coordination: Source and place outside purchases (including mail list acquisitions, commercial print, envelopes, and paper) according to company protocols.
- Project Tracking: Interactively schedule and balance workloads across multiple production facets to meet strict client deadlines.
- Financial Administration: Accept and process postage checks for upcoming distribution jobs.
- Client Care: Maintain excellent goodwill with existing clients during production periods and confidently promote service capabilities.
Skills
Qualifications
Randstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad.
Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.
At Randstad, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact HRsupport@randstadusa.com.
Pay offered to a successful candidate will be based on several factors including the candidate's education, work experience, work location, specific job duties, certifications, etc. In addition, Randstad offers a comprehensive benefits package, including: medical, prescription, dental, vision, AD&D, and life insurance offerings, short-term disability, and a 401K plan (all benefits are based on eligibility).
This posting is open for thirty (30) days.
