Job Summary We are seeking a National Accounts Fiber Coordinator to manage the high-volume movement of recyclable materials from large distribution centers to internal mills and external customers.
In this role, you will act as the vital link between sales, logistics, accounting, and customers. If you thrive in a fast-paced environment, possess sharp problem-solving skills, and love building business rapport, this is the perfect opportunity to grow your career.
Major Responsibilities
- Logistics Coordination: Schedule and monitor weekly truck (90%) and rail/export (10%) shipments based on sales allocations; adapt schedules quickly to changing market conditions.
- Customer Support: Serve as the primary contact for suppliers and customers to resolve routine inquiries, scheduling updates, and order processing.
- Data & Financial Management: Maintain accurate account profiles and shipment documentation in the tracking system; research and resolve billing, invoice, and payment discrepancies with AP/AR.
- Inventory Control: Partner with the supply team to ensure proper facility inventory levels are maintained.
- Education: High School Diploma required; BA/BS degree preferred.
- Technical Skills: Intermediate or higher proficiency in MS Office (Excel, Outlook, Word, PowerPoint). strong typing skills and a quick ability to learn proprietary database software.
- Experience: Entry-level in the recycling industry, but prior experience in a high-volume customer service, administrative, or support environment is highly preferred.
- Core Competencies: Exceptional communication and organizational skills, a strong eye for detail, a team-player mentality, and the adaptability to handle sudden scheduling changes with a sense of urgency.
salary: $17 - $22 per hour
shift: First
work hours: 7 AM - 4 PM
education: High School
Responsibilities
• Receive and process routine supplier and customer orders, inquiries and/or concerns regarding shipments of recyclable materials. • Manage weekly allocations for recyclable commodities, schedule and monitor movement with logistics and customers to ensure timely pickups and deliveries. • Works with supply team to ensure proper mill inventories are maintained. • Adapt to changing market conditions which can result in changes to load schedules. • Manage quality and safety exceptions with sense of urgency upon notification to minimize cost. • Ensure accurate and timely payments to suppliers and invoices to customers, maintain documentation in CieTrade system. • Respond to inquiries timely, review discrepancies and research data, as necessary. • Maintain account profile data of supplier and customer contact information, scheduling requirements, commodities and any other pertinent account information in Book of Business notes and update as changes occur
Skills
Qualifications
Randstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad.
Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.
At Randstad, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact HRsupport@randstadusa.com.
Pay offered to a successful candidate will be based on several factors including the candidate's education, work experience, work location, specific job duties, certifications, etc. In addition, Randstad offers a comprehensive benefits package, including: medical, prescription, dental, vision, AD&D, and life insurance offerings, short-term disability, and a 401K plan (all benefits are based on eligibility).
This posting is open for thirty (30) days.
