In this role, you will serve as the point of contact and operational resource for a sub-portfolio of approximately 500 residential units. Collaborating closely with other team members you will oversee the entire resident lifecycle, including billing, collections, lease renewals, maintenance coordination, and resident relations.
salary: $70,000 - $78,000 per year
Responsibilities
- Billing & Collections: Post rental income, process monthly charges, and apply adjustments, credits, or late fees. Monitor delinquency reports, conduct proactive outreach on past-due balances, and collaborate with the Accounting Manager on payment plans, escalations, and eviction proceedings.
- Leasing & Renewals: Manage the end-to-end renewal process for assigned properties, including generating offers, tracking deadlines, and updating records. Support the Leasing Manager with application processing and lease package preparation.
- Maintenance Coordination: Partner with the Property Manager to log, track, and oversee resident work orders. Communicate effectively with maintenance staff and vendors, and follow up with residents to ensure successful resolution.
- Resident Relations: Serve as the primary point of contact for all resident inquiries and concerns via phone, email, and in person. Respond promptly, politely enforce community guidelines, and maintain a high standard of resident satisfaction.
- Administrative Support: Maintain precise digital records, distribute official notices, and assist with move-out processing and turnover documentation. Provide dynamic daily operational support to the Property, Accounting, and Leasing Managers.
Skills
- Property Management
- Tenant Relations
- Lease Administration
- Operations
- Yardi
Randstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad.
Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.
At Randstad, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact HRsupport@randstadusa.com.
Pay offered to a successful candidate will be based on several factors including the candidate's education, work experience, work location, specific job duties, certifications, etc. In addition, Randstad offers a comprehensive benefits package, including: medical, prescription, dental, vision, AD&D, and life insurance offerings, short-term disability, and a 401K plan (all benefits are based on eligibility).
This posting is open for thirty (30) days.
