In this vital frontline role, you will be the welcoming face and voice for patients, ensuring they gain seamless access to medical care while accurately handling essential intake processes. If you are a proactive multi-tasker with a strong customer service background in the medical industry, we want to hear from you. Please note that your initial orientation week schedule will differ from the regular hours, so flexibility during your onboarding is highly valued.
salary: $21.33 - $21.34 per hour
shift: First
work hours: 5 AM - 10 AM
education: High School
Responsibilities
Key Responsibilities:
- Complete accurate intake paperwork, registration, and pre-registration workflows for all incoming patients.
- Calculate, explain, and collect necessary patient financial liabilities, such as copayments and deductibles, in a hospitable manner.
- Navigate and maneuver through multiple computer systems, entry databases, and software windows in a timely, accurate manner.
- Maintain absolute compliance with all HIPAA regulations to secure sensitive patient data.
- Coordinate and communicate effectively with medical staff, patients, financial guarantors, and insurance providers.
- Travel occasionally to designated regional outpatient off-site facilities if required.
- Minimum of 1 year of experience working in a high-volume healthcare facility or medical office setting.
- High School Diploma or GED required (must be able to provide a physical copy upon request).
- Working knowledge of medical insurance frameworks, billing practices, and medical terminology.
- Exceptional customer service skills alongside strong English spelling, reading, and basic mathematical capability.
- Proven typing speed of at least 45 words per minute (WPM).
- Active Driver's License.
- Must clear standard onboarding verifications, including a criminal background check, drug screen, physical exam, and full hospital health clearances.
Skills
Qualifications
Randstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad.
Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.
At Randstad, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact HRsupport@randstadusa.com.
Pay offered to a successful candidate will be based on several factors including the candidate's education, work experience, work location, specific job duties, certifications, etc. In addition, Randstad offers a comprehensive benefits package, including: medical, prescription, dental, vision, AD&D, and life insurance offerings, short-term disability, and a 401K plan (all benefits are based on eligibility).
This posting is open for thirty (30) days.
Qualified applicants in San Francisco with criminal histories will be considered for employment in accordance with the San Francisco Fair Chance Ordinance.
Qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.
We will consider for employment all qualified Applicants, including those with criminal histories, in a manner consistent with the requirements of applicable state and local laws, including the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance.
