Acting as the first line of operational support, you will manage day-to-day data transactions within our HRIS, resolve complex employee inquiries via our ticketing network, and maintain a flawless audit trail for all personnel actions. Please contact tiffany.emmell@randstadusa.com if you are interested.
salary: $28 - $38 per hour
shift: First
work hours: 8 AM - 5 PM
education: No Degree Required
Responsibilities
Provide first-line support to employees via the service delivery ticketing system,
addressing HR-related inquiries and resolving issues promptly.
● Troubleshoot and escalate HR-related service issues as needed, ensuring timely
resolution and VEGgie satisfaction.
● Assist with improving service delivery processes, ensuring that service level agreements
(SLAs) and response times are consistently met.
● Ensure HRIS data integrity, processing data change requests accurately and promptly, and
auditing employment records regularly.
● Respond to document requests related to employee files, ensuring compliance with local,
state, and federal regulations.
● Manage unemployment claims, responding to inquiries within three business days.
● Process all employment changes, including promotions, internal transfers, pay changes,
I-9 reverifications, offboarding, etc., in HRIS.
● Generate and maintain employee change documentation, such as pay increase and
promotion letters, ensuring they are stored properly in employee files.
Skills
Qualifications
Randstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad.
Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.
At Randstad, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact HRsupport@randstadusa.com.
Pay offered to a successful candidate will be based on several factors including the candidate's education, work experience, work location, specific job duties, certifications, etc. In addition, Randstad offers a comprehensive benefits package, including: medical, prescription, dental, vision, AD&D, and life insurance offerings, short-term disability, and a 401K plan (all benefits are based on eligibility).
This posting is open for thirty (30) days.
