field service scheduler/coordinator.

We are seeking a highly organized, detail-oriented Field Service Scheduler & Coordinator to manage the deployment and long-term planning of our technical service resources. In this critical role, you will serve as the central hub of communication, aligning our field workforce with customer needs to ensure prompt, efficient, and compliant service delivery. The ideal candidate is a natural problem-solver who excels at logistical puzzles and thrives in a dynamic environment.

salary: $22 - $24 per hour
shift: First
work hours: 8 AM - 4 PM
education: High School

Responsibilities

• Dynamic Dispatching: Manage and optimize the daily schedules of field resources, ensuring efficient resource allocation and rapid dispatch as service calls wrap up.
  
  
• Proactive Planning: Schedule business-critical Preventive Maintenance (PM) and Field Change Orders (FCOs) in strict accordance with contract timelines.
  
  
• Conflict Resolution: Coordinate closely with the service team to swiftly resolve scheduling overlaps, unexpected delays, and changing client demands.
  
  
• Logistics & Procurement: Oversee the ordering and procurement of necessary service parts to align perfectly with planned maintenance and repairs.
  
  
• Data Integrity: Create, modify, and close service orders while accurately tracking indirect activities (e.g., technician training, illness) for compliance reporting.
  
  
• Proactive Communication: Maintain clear records and promptly escalate operational roadblocks or service changes to managers and customers to preserve service excellence.
  
  

Skills

Scheduling (1 year of experience is preferred)

Order Processing

Customer Service

Qualifications

Years of experience: 1 year

Experience level: Experienced

Randstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad.

Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.

At Randstad, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact HRsupport@randstadusa.com.

Pay offered to a successful candidate will be based on several factors including the candidate's education, work experience, work location, specific job duties, certifications, etc. In addition, Randstad offers a comprehensive benefits package, including: medical, prescription, dental, vision, AD&D, and life insurance offerings, short-term disability, and a 401K plan (all benefits are based on eligibility).

This posting is open for thirty (30) days.