This is a high-volume, entry-level position focused on processing system-generated alerts. Your core mission is clear-cut: review media reports (news, blogs, etc.) and match the data against our customer base. This is a "what’s in the box" role—no deep-dive external research or complex investigations required. You will be given the data you need to make swift, accurate decisions.
Because this is a brand-new team, top performers will have a unique opportunity to cross-train, help onboard future hires, and potentially transition into advanced investigator roles.
If you or anyone in your network could benefit from this opportunity, please consider applying today!
salary: $30.25 - $36.75 per hour
shift: First
work hours: 8 AM - 5 PM
education: Bachelors
Responsibilities
- Reviewing system-generated cases containing various media outlets (news articles, blogs, etc.) to identify "Adverse Media" related to customers.
- Comparing article details (e.g., Name, Age, Location) against customer data provided by the system.
- Example: If the system flags "Jane Smith from New York" and the article is about "Jane Smith from New York," it is a match.
- Determining if the article is a true match to a customer and escalating or clearing the case accordingly.
- Daily caseload: 425 Events (Articles) per day OR 100 Cases per day.
- No External Research: This is a "what’s in the box" role. Analysts should not perform external investigations or deep-dive research; they should only use the information provided in the article and the system.
Skills
Qualifications
Randstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad.
Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.
At Randstad, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact HRsupport@randstadusa.com.
Pay offered to a successful candidate will be based on several factors including the candidate's education, work experience, work location, specific job duties, certifications, etc. In addition, Randstad offers a comprehensive benefits package, including: medical, prescription, dental, vision, AD&D, and life insurance offerings, short-term disability, and a 401K plan (all benefits are based on eligibility).
This posting is open for thirty (30) days.
It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.
