Position Summary
The Patient Access Coordinator serves as the primary point of contact for scheduling, message routing, and referral communication. Reporting directly to the Patient Accounts Supervisor, you will play a vital role in ensuring seamless daily operations and a positive experience for every patient. Patient Access Coordinator / Receptionist
- Position Type: Full-Time, Temp-to-Hire
- Schedule: Monday – Friday | 8:00 AM – 4:30 PM
- Location: Langhorne, PA
- Pay Rate: $19.00 – $20.00 / hour
shift: First
work hours: 8 AM - 4:30 PM
education: High School
Responsibilities
- Front-Line Support: Answer incoming calls, process patient referrals, and handle service requests.
- Patient & Referral Coordination: Maintain clear, professional communication with patients, clients, and referral sources.
- Scheduling: Coordinate and book patient appointments based on practitioner availability.
- Problem Resolution: Address patient inquiries, handle insurance-related communications, and work alongside administrative staff and practitioners to ensure patient needs are met.
- Quality Assurance: Log feedback or patient concerns and route them to the appropriate quality team.
- General Administrative: Perform other duties as requested to support smooth clinic operations.
Skills
- Patient Support
- Multi-tasking
- Appointment Scheduling
- EMR
- Greeting Patients
- Clerical Work
- Administrative Duties
- Answering Phones
- Receptionist Duties
- Microsoft Office
Qualifications
- Years of experience: 2 years
- Experience level: Entry Level
Randstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad.
Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.
At Randstad, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact HRsupport@randstadusa.com.
Pay offered to a successful candidate will be based on several factors including the candidate's education, work experience, work location, specific job duties, certifications, etc. In addition, Randstad offers a comprehensive benefits package, including: medical, prescription, dental, vision, AD&D, and life insurance offerings, short-term disability, and a 401K plan (all benefits are based on eligibility).
This posting is open for thirty (30) days.
Any consideration of a background check would be an individualized assessment based on the applicant or employee's specific record and the duties and requirements of the specific job.
