- Prior call center, customer service, or heavy phone-handling experience (required)
- Data entry and attention to detail
- Clear, professional phone etiquette
- Reliability to work flexible daytime shifts Monday–Friday
salary: $20 - $22 per hour
shift: First
work hours: 9 AM - 4 PM
education: No Degree Required
Responsibilities
- Inbound Call Support: Answer high-volume phone calls to address general questions regarding the stock offering.
- Mailing Requests & Data Entry: Accurately record and enter contact and address details into the system to process physical mailings.
- Paperwork Assistance: Assist callers step-by-step with completing required documents over the phone.
- Quality & Document Review: Carefully review submitted paperwork for missing information, typos, or errors.
- Call Logging: Record detailed, accurate logs of all caller interactions and outcomes in the system.
- Administrative Support: Assist client representatives with general office and administrative tasks as needed.
Skills
- Call Center Support
- Call Center
- Follow-up
- Active Listening
- Telephone Etiquette
- Empathy
- CRM
- Typing Skills
- Basic Computer Skills
- Emails
- Verbal Communication
- Written Communication
- Phones
- Inbound Calls
- Mailing Requests
- Document Review
- Data Entry
- Administrative Duties
Qualifications
- Years of experience: 1 year
- Experience level: Experienced
Randstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad.
Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.
At Randstad, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact HRsupport@randstadusa.com.
Pay offered to a successful candidate will be based on several factors including the candidate's education, work experience, work location, specific job duties, certifications, etc. In addition, Randstad offers a comprehensive benefits package, including: medical, prescription, dental, vision, AD&D, and life insurance offerings, short-term disability, and a 401K plan (all benefits are based on eligibility).
This posting is open for thirty (30) days.
