In this role, you will interact directly with patients and direct consumers who rely on health products for recovery, support, and daily well-being. We are seeking a team player who brings compassion to every interaction, embraces feedback, and is looking for a long-term professional home.
Location: On-site Pay Rate: $19.00 / hour Schedule: Monday – Friday | 8:00 AM – 4:30 PM (30-minute lunch break) Job Type: Full-time, Temp-to-Hire Work Environment: Smoke-free and drug-free facility Qualifications & Attributes
- Coachability: A positive, receptive mindset with a willingness to learn, adapt, and grow with the role.
- Customer-Centric: Previous experience in customer service (call center, office, or health/wellness retail settings preferred).
- Communication: verbal and written communication skills to effectively manage phone interactions and email correspondence.
- Longevity Mindset: Looking to build a long-term career with a stable company.
- Environment Compliance: Ability to work on-site in a strictly smoke-free and drug-free facility.
- Starting Pay: $19.00 / hour
- Permanent Path: Direct path to transition into a permanent role based on performance and attendance.
- Benefits Package: Full health and competitive benefits provided upon permanent conversion, taking effect 90 days after the completion of the probationary period.
salary: $19 - $19.01 per hour
shift: First
work hours: 8 AM - 4:30 PM
education: High School
Responsibilities
- Customer Interaction: Handle incoming phone calls and emails from patients and consumers purchasing products through direct e-commerce channels and Amazon.
- Empathetic Support: Interact actively with patience and genuine empathy, understanding that customers may be dealing with medical conditions, recovery, or discomfort.
- Cross-Department Collaboration: Work closely with the Returns Department and back-of-house Warehousing teams to resolve order inquiries, track shipments, process returns, and ensure smooth operations.
- Product Knowledge: Learn the company’s product line to offer clear guidance and help customers find the right support solutions.
- Team Alignment: Maintain a positive attitude, build working relationships, and fit seamlessly into a supportive office culture.
The essential functions of this role include:
Skills
Qualifications
Randstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad.
Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.
At Randstad, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact HRsupport@randstadusa.com.
Pay offered to a successful candidate will be based on several factors including the candidate's education, work experience, work location, specific job duties, certifications, etc. In addition, Randstad offers a comprehensive benefits package, including: medical, prescription, dental, vision, AD&D, and life insurance offerings, short-term disability, and a 401K plan (all benefits are based on eligibility).
This posting is open for thirty (30) days.
