Because the firm handles high-profile legal cases, this position requires an individual with exceptional poise, professional discretion, and a calm demeanor under pressure to handle a high volume of calls, media inquiries, and guest visits with complete decorum.
- Front Desk & Call Management: Serve as the primary ambassador at the front desk; manage a busy multi-line phone system, route calls accurately, and handle high-volume media inquiries with strict adherence to firm confidentiality protocols.
salary: $22 - $22.99 per hour
shift: First
work hours: 8 AM - 5 PM
education: High School
Responsibilities
Key Responsibilities
- Front Desk & Call Management: Serve as the primary ambassador at the front desk; manage a busy multi-line phone system, route calls accurately, and handle high-volume media inquiries with strict adherence to firm confidentiality protocols.
- Guest & Visitor Relations: Greet and register clients, visiting attorneys, and guests in a courteous, professional manner suitable for a top litigation firm.
- Administrative Support: Assist with incoming/outgoing mail distribution, basic calendar scheduling, and light administrative tasks as needed (dedicated hospitality support is on-site for catering/beverage services).
- Confidentiality & Security: Maintain absolute confidentiality regarding callers, client names, and firm proceedings while monitoring front-door security and access.
- Experience: 2+ years of experience in corporate reception, front desk coordination, or office administration within a law firm or executive corporate environment.
- Communication & Discretion: Exceptional phone etiquette, assertive communication, and the ability to maintain composure when handling high-profile media calls or high-stress situations.
- Professional Appearance: Strictly Business Professional attire required daily to match the firm's high decorum standards.
- Selection Process: Requires a manager interview followed by a client interview prior to placement.
Skills
Qualifications
Randstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad.
Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.
At Randstad, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact HRsupport@randstadusa.com.
Pay offered to a successful candidate will be based on several factors including the candidate's education, work experience, work location, specific job duties, certifications, etc. In addition, Randstad offers a comprehensive benefits package, including: medical, prescription, dental, vision, AD&D, and life insurance offerings, short-term disability, and a 401K plan (all benefits are based on eligibility).
This posting is open for thirty (30) days.
It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.
