salary: $18.99 - $19 per hour
shift: First
work hours: 10 AM - 7 PM
education: High School
Responsibilities
Answer inbound Spanish/English calls to answer general questions as well as assist customers currently in the application process. Respond to digital communications via email, text, chat. Follow defined procedures to process loan applications
Critical skills:
- Prior experience handling calls in a contact center
- Fully bilingual in Spanish/English
- Excellent tone of voice
- Familiarity with quality assurance
- Listening skills; ability to display empathy towards our customers
- Well spoken and able to professionally respond to customers in writing
- Detail oriented and able to follow procedures involving multiple systems
- Well versed in Microsoft applications; primarily word, excel, outlook
Skills
Qualifications
Randstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad.
Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.
At Randstad, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact HRsupport@randstadusa.com.
Pay offered to a successful candidate will be based on several factors including the candidate's education, work experience, work location, specific job duties, certifications, etc. In addition, Randstad offers a comprehensive benefits package, including: medical, prescription, dental, vision, AD&D, and life insurance offerings, short-term disability, and a 401K plan (all benefits are based on eligibility).
This posting is open for thirty (30) days.
