Key Responsibilities
- System & Workflow Training: Onboard and train warehouse staff on core WMS workflows (receiving, put-away, picking, packing, cycle counts, replenishment) and job-relevant NetSuite functions.
- Floor Coaching & Equipment Support: Ride along and observe MHE operators (forklifts, cherry pickers, reach trucks) to verify correct system use and answer day-to-day software questions on the floor.
- Error Detection & Reporting: Spot recurring user errors on the floor, coach team members in real time, and document system incidents with root-cause details for IT and leadership.
- Content Creation & Tracking: Build accessible reference materials (quick-reference guides, short how-to videos), track training completion, and report skill gaps to supervisors.
- System Rollouts & Continuous Improvement: Participate in software testing, lead pre-launch training, and support staff during system go-lives and technology updates.
- Experience: 2+ years of hands-on experience in a warehouse, logistics, or distribution environment.
- Systems Proficiency: Comfortable learning and navigating WMS, ERP (NetSuite or similar), and standard warehouse IT devices/scanners.
- Equipment Familiarity: Experience operating or working around powered material-handling equipment (forklifts, cherry pickers, order pickers, reach trucks).
- Communication Skills: Strong, patient, and approachable communication style with an ability to explain technology processes clearly to floor staff.
- Education: High school diploma required; degree or certifications in business, logistics, or industrial fields preferred.
salary: $58,000 - $62,000 per year
shift: First
work hours: 8 AM - 4 PM
education: High School
Responsibilities
- System & Workflow Training: Onboard and train warehouse personnel on WMS core workflows (receiving, picking, cycle counts, replenishment) and job-relevant NetSuite functions.
- Floor Coaching & Support: Ride along with forklift, reach truck, and cherry picker operators to ensure proper IT tool usage, answer daily system questions, and coach staff in real time.
- Error Detection & Incident Reporting: Spot user errors on the floor, document process failures and system incidents with root-cause details, and report patterns to IT and DC leadership.
- Training Material Creation: Develop quick reference cards, one-page guides, and short how-to videos while tracking completion progress and flagging gaps to supervisors.
- System Go-Lives & Updates: Assist with user testing, change management, and pre-launch training to support smooth technology rollouts on the floor.
The essential functions of this role include:
Skills
Qualifications
Randstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad.
Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.
At Randstad, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact HRsupport@randstadusa.com.
Pay offered to a successful candidate will be based on several factors including the candidate's education, work experience, work location, specific job duties, certifications, etc. In addition, Randstad offers a comprehensive benefits package, including: medical, prescription, dental, vision, AD&D, and life insurance offerings, short-term disability, and a 401K plan (all benefits are based on eligibility).
This posting is open for thirty (30) days.
