- A/R & Aging Oversight: Monitor daily aging reports, track past-due accounts, and execute structured follow-up routines to ensure timely payments.
- Client & Attorney Engagement: Communicate proactively with clients via phone and email to address balance inquiries, settle payment plans, and resolve billing issues.
- Reporting & Analytics: Compile and present A/R summaries, aging schedules, and collection tracking reports for partners and firm leadership.
- Discrepancy Resolution: Partner with attorneys to clear payment obstacles, including unbilled WIP, invoice disputes, and missing documentation.
- Cross-Functional Support: Cross-train across broader billing and accounting functions to offer operational coverage as needed.
- 2+ years of hands-on experience in collections, accounts receivable, billing, or general accounting.
- High school diploma or equivalent.
- strong proficiency in Microsoft Office, with emphasis on Excel and Outlook.
- Exceptional verbal/written communication and a polished, articulate telephone presence.
- Proven ability to navigate high-stakes, sensitive, or challenging client conversations with diplomacy.
- Sharp attention to detail, strong organizational habits, and strict adherence to confidentiality.
- Background in a law firm or professional services setting handling high-value accounts.
- Familiarity with legal practice management/billing software and trust/operating account workflows.
- Associate degree or higher in Accounting, Finance, Business, or a related discipline.
salary: $65,000 - $75,000 per year
shift: First
work hours: 8 AM - 4 PM
education: No Degree Required
Responsibilities
Key Responsibilities
- A/R & Aging Oversight: Monitor daily aging reports, track past-due accounts, and execute structured follow-up routines to ensure timely payments.
- Client & Attorney Engagement: Communicate proactively with clients via phone and email to address balance inquiries, settle payment plans, and resolve billing issues.
- Reporting & Analytics: Compile and present A/R summaries, aging schedules, and collection tracking reports for partners and firm leadership.
- Discrepancy Resolution: Partner with attorneys to clear payment obstacles, including unbilled WIP, invoice disputes, and missing documentation.
- Cross-Functional Support: Cross-train across broader billing and accounting functions to offer operational coverage as needed.
Skills
Qualifications
Randstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad.
Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.
At Randstad, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact HRsupport@randstadusa.com.
Pay offered to a successful candidate will be based on several factors including the candidate's education, work experience, work location, specific job duties, certifications, etc. In addition, Randstad offers a comprehensive benefits package, including: medical, prescription, dental, vision, AD&D, and life insurance offerings, short-term disability, and a 401K plan (all benefits are based on eligibility).
This posting is open for thirty (30) days.
