In this role, you will combine analytical thinking, technical expertise, and exceptional customer service to ensure participants and their dependents receive the benefits and support they rely on.
salary: $18.99 - $19 per hour
shift: First
work hours: 8 AM - 4 PM
education: High School
Responsibilities
Key Responsibilities
- Eligibility & Account Accuracy: Process, enter, and balance employer payroll reports, member contributions, and reciprocity transactions using line-of-business software (V3 system). Reconcile employer accounts, process electronic vendor files, and troubleshoot import errors.
- Participant Support: Review enrollment forms, verify benefit eligibility, process COBRA and retiree accounts, handle life insurance claims, and answer member inquiries clearly via phone, email, and mail.
- Collaboration & Communication: Act as a reliable resource for local unions, employers, vendors, and internal teams to resolve account discrepancies and keep processes moving smoothly.
- Recordkeeping & Quality Assurance: Maintain precise records, adhere to established policies, and participate in continuous process improvements.
Skills
Qualifications
Randstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad.
Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.
At Randstad, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact HRsupport@randstadusa.com.
Pay offered to a successful candidate will be based on several factors including the candidate's education, work experience, work location, specific job duties, certifications, etc. In addition, Randstad offers a comprehensive benefits package, including: medical, prescription, dental, vision, AD&D, and life insurance offerings, short-term disability, and a 401K plan (all benefits are based on eligibility).
This posting is open for thirty (30) days.
