- High school diploma or equivalent.
- 0-3 years of customer service, sales support, administrative, or related experience.
- Excellent telephone, email, and interpersonal communication skills.
- Proficiency in Microsoft Office applications.
- Ability to work in a fast-paced environment.
- Ability to sit and work at a computer for extended periods.
- Data entry experience.
- Experience supporting customers in a professional office environment.
- Ability to prioritize tasks and meet deadlines.
- Excellent problem-solving and follow-up skills.
salary: $22 - $23 per hour
shift: First
work hours: 8 AM - 5 PM
education: High School
Responsibilities
- Enter and manage export orders within the AS400 system (training provided).
- Verify product availability and allocations.
- Coordinate order fulfillment with internal departments.
- Monitor customer orders to ensure deadlines and cut-off times are met.
- Respond promptly to customer inquiries via phone and email.
- Provide invoice copies and order status updates.
- Handle customer concerns, delivery questions, routing inquiries, and key pick-up requests.
- Maintain regular communication with customers, Account Executives, Market Managers, and internal departments.
- Prepare and request required export certifications and documentation.
- Ensure compliance with country-specific export requirements and government regulations.
- Maintain accurate records related to export transactions.Logistics Coordination
- Partner with logistics teams to schedule and track shipments.
- Assist with shipment processing, invoicing, and follow-up activities.
- Support the entire order lifecycle from order entry through shipment and billing
Skills
Qualifications
Randstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad.
Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.
At Randstad, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact HRsupport@randstadusa.com.
Pay offered to a successful candidate will be based on several factors including the candidate's education, work experience, work location, specific job duties, certifications, etc. In addition, Randstad offers a comprehensive benefits package, including: medical, prescription, dental, vision, AD&D, and life insurance offerings, short-term disability, and a 401K plan (all benefits are based on eligibility).
This posting is open for thirty (30) days.
