In this dynamic role, you will be the primary voice and central coordination point for hospital operations during the evening hours. Working Monday through Friday from 2:00 PM to 10:30 PM, you will handle incoming calls from patients, visitors, and hospital staff, document inquiries accurately, and dispatch service and work requests to ensure smooth facility workflow. You will also monitor facility security alarms, gate intercoms, and CCTV feeds while coordinating assignments for patient transporters. If you bring at least one year of administrative or customer service experience, strong Microsoft Office skills, and the ability to maintain composure and professionalism in a fast-paced environment, this long-term opportunity offers a fantastic place to grow your career.
salary: $18.99 - $19 per hour
shift: First
work hours: 2 PM - 10:30 PM
education: High School
Responsibilities
Position Summary:
Answer incoming customer calls, document and dispatch work requests, monitor facility security systems, and coordinate patient transporter assignments.
Key Responsibilities:
- Answer high-volume incoming phone calls from internal staff, patients, and visitors.
- Document and dispatch operational work orders and service requests accurately.
- Coordinate workflow assignments and task distribution for patient transporters.
- Monitor environmental systems, door/gate alarms, CCTV feeds, and intercoms.
- Provide professional conflict resolution and escalate operational feedback.
- High School Diploma or GED equivalent required.
- 1+ years of customer service, call center, dispatch, or administrative experience.
- Proficiency with Microsoft Office Suite (Word, Excel, Outlook).
- strong verbal and written communication skills with conflict-resolution ability.
- Ability to work on-site in Dallas, TX (Zip code required on resume).
Skills
Qualifications
Randstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad.
Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.
At Randstad, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact HRsupport@randstadusa.com.
Pay offered to a successful candidate will be based on several factors including the candidate's education, work experience, work location, specific job duties, certifications, etc. In addition, Randstad offers a comprehensive benefits package, including: medical, prescription, dental, vision, AD&D, and life insurance offerings, short-term disability, and a 401K plan (all benefits are based on eligibility).
This posting is open for thirty (30) days.
