salary: $20 - $21 per hour
shift: First
work hours: 8 AM - 4:30 PM
education: High School
Responsibilities
Customer Care/Warehouse: The daily tasks and responsibilities of the Customer Care Agent/Warehouse role would include contacting customers on a daily basis via phone, email as well as zoom as well as creating orders for customers that the initiate would receive by email or by phone call from the customer and/or handling their questions or concerns with their account. The customer care agent would be trained on how to complete other essential tasks like open billing, updating primary contact information or invoice information, providing the customer with inventory reports or invoices from VitalTrac4 and other customer care requests. In the event of finding downtime from these tasks, the customer care agent would participate in helping to refile boxes and/or files by creating the "File-in" access sheets which are used to scan files and boxes back "in" to the system/warehouse and/or pulling orders for the afternoon or any emergency delivery. Emergency deliveries are required to be processed and delivered within 3 hours but they do not happen frequently.
The essential functions of this role include:
Skills
Qualifications
Randstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad.
Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.
At Randstad, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact HRsupport@randstadusa.com.
Pay offered to a successful candidate will be based on several factors including the candidate's education, work experience, work location, specific job duties, certifications, etc. In addition, Randstad offers a comprehensive benefits package, including: medical, prescription, dental, vision, AD&D, and life insurance offerings, short-term disability, and a 401K plan (all benefits are based on eligibility).
This posting is open for thirty (30) days.
