case manager rn.

Remote Bilingual RN Case Manager (English/Spanish)

Location: Remote - New York

Schedule: Monday-Friday, 8:00 AM-5:00 PM

Contract Length: 6-month contract

Position Summary

National Leading healthcare company is looking for bilingual (English/ Spanish) RN Case Managers.

The RN Case Manager utilizes a collaborative process of assessment, planning, facilitation, care coordination, and advocacy to help members access appropriate healthcare services and resources. Through comprehensive telephonic assessments and clinical review, the Case Manager develops individualized care plans, coordinates services, and promotes optimal, cost-effective health outcomes.

This position requires strong clinical judgment, critical thinking, and the ability to work independently in a fully remote environment.

Key Responsibilities

Conduct comprehensive telephonic assessments using standardized clinical assessment tools for members enrolled in Managed Long-Term Services and Supports (MLTSS).

Assess members' medical needs, eligibility, and benefit plans to determine appropriate services and referrals, including:

Adult Medical Day Care

Pediatric Medical Day Care

Personal Care Assistant (PCA) Services

Nursing Facility Custodial Care

Personal Preference Program (PPP)

MLTSS Enrollment

Utilize clinical tools, member information, and data review to evaluate healthcare needs and identify appropriate internal and external resources.

Develop individualized, cost-effective care plans that support members' health goals.

Coordinate care with members, authorized representatives, primary care providers, specialists, and interdisciplinary care teams.

Schedule and participate in interdisciplinary care meetings to support safe transitions and continuity of care.

Apply established clinical criteria, case management guidelines, regulatory requirements, and company policies when making care management decisions.

Advocate for members to ensure timely access to medically appropriate services.

Work with diverse populations, including pediatric and medically complex members.

Maintain accurate, timely documentation within the electronic health record.

Utilize critical thinking and problem-solving skills to support effective case resolution.

Follow case management and quality management processes in compliance with regulatory and accreditation standards.

Mentor new team members after achieving proficiency in the role.

Required Qualifications

Active, unrestricted Registered Nurse (RN) license in the State of New York.

Associate degree in Nursing or higher.

Minimum of 3 years of clinical experience in a hospital, home health, ambulatory care, or similar clinical setting.

Fluent in English and Spanish (speaking, reading, and writing).

Strong assessment, documentation, and care coordination skills.

Ability to work independently in a remote environment.

Preferred Qualifications

Case management and/or discharge planning experience.

Managed care experience.

Crisis intervention experience.

Case Management Certification (CCM).

Work Environment

Fully remote position.

Monday-Friday, 8:00 AM-5:00 PM.

Requires strong computer proficiency, documentation accuracy, and the ability to manage multiple priorities while maintaining quality and productivity.


Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.

At Randstad, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact HRsupport@randstadusa.com.

Pay offered to a successful candidate will be based on several factors including the candidate's education, work experience, work location, specific job duties, certifications, etc. In addition, Randstad offers a comprehensive benefits package, including: medical, prescription, dental, vision, AD&D, and life insurance offerings, short-term disability, and a 401K plan (all benefits are based on eligibility).

This posting is open for thirty (30) days.

It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.