deskside support technician.

job summary:
We are looking for a highly-motivated technician looking to support end-users in a fast paced environment.

Helpdesk, End-User support, Desktop Support Technician

 
location: Omaha, Nebraska
job type: Contract
salary: $27 - 28 per hour
work hours: 8am to 5pm
education: High School
 
responsibilities:
#L1-CC1

Required Skills -

Helpdesk, End-User support, Desktop Support Technician

Job Duties -

Install, Configure And Troubleshoot Both In-House And Third-Party Applications

Install Configure And Troubleshoot Computer Hardware On Laptops And Desktops

Configure And Support Mobile Devices Including iPhones, iPads And Other Peripheral Devices

Image, Configure And Deploy Desktops And Laptops To End Users

Engage With And Escalate Tickets To Senior Technicians

Work With Other IT Teams On Projects And Cases

Other Physical Work On Site When Needed (Deploy/Move Equipment, Etc.)

Troubleshoot Connectivity Issues With Users Onsite and Remote

Setup, Configure And Troubleshoot Virtual Machines

Complete Other Tasks As Necessary

Support The IT Walkup Area Where End Users Come to Get Their Issues Resolved

Job Requirements -

- 1+ years experience in an IT support environment

- Strong Organizational Skills

- Strong Interpersonal Skills

- Strong Customer Service Skills

- Strong Team Mentality

- Strong Annotation Skills

- Strong Problem-Solving Skills

Desired Skills & Experience -

Experience With ServiceNow Is a Plus

IT Certifications Are a Plus

Completed Training Courses/Boot Camps Are a Plus

 
qualifications:
1+ years experience in an IT support environment

- Strong Organizational Skills

- Strong Interpersonal Skills

- Strong Customer Service Skills

- Strong Team Mentality

- Strong Annotation Skills

- Strong Problem-Solving Skills

 
skills: 1+ years experience in an IT support environment

- Strong Organizational Skills

- Strong Interpersonal Skills

- Strong Customer Service Skills

- Strong Team Mentality

- Strong Annotation Skills

- Strong Problem-Solving Skills

Desired Skills & Experience -

Experience With ServiceNow Is a Plus

IT Certifications Are a Plus

Completed Training Courses/Boot Camps Are a Plus



Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.

At Randstad Digital, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact HRsupport@randstadusa.com.

Pay offered to a successful candidate will be based on several factors including the candidate's education, work experience, work location, specific job duties, certifications, etc. In addition, Randstad Digital offers a comprehensive benefits package, including: medical, prescription, dental, vision, AD&D, and life insurance offerings, short-term disability, and a 401K plan (all benefits are based on eligibility).

This posting is open for thirty (30) days.