** Hybrid 3x week in office downtown Chicago & 35/hrs a week**
** Working Hours may vary between 9 am - 5 pm CST and 8 am - 4 pm CST**
Our client is a highly regulated company with a data-driven, analytical management culture and our Human Capital is both our greatest asset and cost. Human Capital data is managed through a global implementation of SAP SuccessFactors. This role is focused on supporting both the existing HRIS Product team and the wider HR population with the process support of the SAP SuccessFactors system and other HR Technologies and the data within them.
location: Chicago, Illinois
job type: Contract
salary: $25 - 30 per hour
work hours: 9am to 5pm
education: High School
responsibilities:
Responsibilities:
As tier 1 support for HR Technology applications the post-holder will support the users of the SAP SuccessFactors system by monitoring the case management tool (jira) and answering calls related to system and data issues. This covers:
- Liaising with HR and the business to resolve data issues
- Data loads, audits and data corrections where required
- Monitor and manage the central organizational structure within SuccessFactors, in relation to Departments, Division and Business Units
- Monitoring and fixing issues in relation to the integrations with payroll
- Developing and maintaining documentation on product features, user guides and training materials for end users
- Provide SuccessFactors training and regular 'Office Hour' calls for users in the central HR Service Centre and local Office Managers
- Operational system support for annual processes managed within SuccessFactors, such as Performance, Talent and Compensation.
qualifications:
Requirements:
- Experience of supporting HRIS systems, preferably SuccessFactors Employee Central module
- Experience of testing or data input into an HR system
- Familiarity with HR data and processes
- Worked in an HR department for at least 2 years
- A good attention to detail and methodical in their approach
- Self-motivated and able to work under limited supervision
- Ability to maintain confidentiality and exercise a high level of discretion.
- Proficiency in MS Excel to the level of data cleansing analysis, formatting, vlookups and pivot tables
- Good analysis skills
- Familiarity of other SuccessFactors modules such as Recruitment and Performance & Goals
- Familiarity of payroll processing
- A positive customer service mindset
- Anticipate customer and stakeholder needs with proactive follow through
- Experience with process optimization or continuous improvement is a plus
- Basic understanding of different integration methods and tools
- A passion for automation and AI
skills: Requirements:
- Experience of supporting HRIS systems, preferably SuccessFactors Employee Central module
- Experience of testing or data input into an HR system
- Familiarity with HR data and processes
- Worked in an HR department for at least 2 years
- A good attention to detail and methodical in their approach
- Self-motivated and able to work under limited supervision
- Ability to maintain confidentiality and exercise a high level of discretion.
- Proficiency in MS Excel to the level of data cleansing analysis, formatting, vlookups and pivot tables
- Good analysis skills
- Familiarity of other SuccessFactors modules such as Recruitment and Performance & Goals
- Familiarity of payroll processing
- A positive customer service mindset
- Anticipate customer and stakeholder needs with proactive follow through
- Experience with process optimization or continuous improvement is a plus
- Basic understanding of different integration methods and tools
- A passion for automation and AI
Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.
At Randstad Digital, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact HRsupport@randstadusa.com.
Pay offered to a successful candidate will be based on several factors including the candidate's education, work experience, work location, specific job duties, certifications, etc. In addition, Randstad Digital offers a comprehensive benefits package, including: medical, prescription, dental, vision, AD&D, and life insurance offerings, short-term disability, and a 401K plan (all benefits are based on eligibility).
This posting is open for thirty (30) days.
