service desk technician / tech support analyst (onsite).

job summary:
We are seeking a talented and accomplished Service Desk/Tech Support Analyst to support our thriving Health System Client based in Los Angeles. This is a long-term contract opportunity supporting a department who is leading the US cancer research initiatives!

 
 
location: Los Angeles, California
job type: Contract
salary: $23.25 - 28.75 per hour
work hours: 8am to 5pm
education: High School
 
responsibilities:
Candidates must have excellent communications skills and the following tasks:

- proficient in Windows and MacOS

- assist in documenting technical support procedures and maintain CMDB

- deploy and configure Windows and MacOS computers to end-user

- assist and troubleshoot with end-users as needed

- install and configure printers and iot on computers

In addition, the candidates must be able to perform basic computer hardware troubleshooting and remediation, as well as research unfamiliar scenarios. Candidates must be motivated and a self-starter but also know when to consult and escalate issues.

 
qualifications:
candidates must be able to perform basic computer hardware troubleshooting and remediation on Windows and MacOS, as well as research unfamiliar scenarios.

Candidates must be motivated and a self-starter but also know when to consult and escalate issues.


Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.

At Randstad Digital, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact HRsupport@randstadusa.com.

Pay offered to a successful candidate will be based on several factors including the candidate's education, work experience, work location, specific job duties, certifications, etc. In addition, Randstad Digital offers a comprehensive benefits package, including: medical, prescription, dental, vision, AD&D, and life insurance offerings, short-term disability, and a 401K plan (all benefits are based on eligibility).

This posting is open for thirty (30) days.

Qualified applicants in San Francisco with criminal histories will be considered for employment in accordance with the San Francisco Fair Chance Ordinance.

Qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.

We will consider for employment all qualified Applicants, including those with criminal histories, in a manner consistent with the requirements of applicable state and local laws, including the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance.