Program Manager: Lead a Critical, High-Impact Card Conversion Program!
Are you a seasoned Program Manager with deep expertise in the credit and debit card space? Here is your opportunity to step into a high-visibility, mission-critical role leading the full dual conversion of both our Debit and Credit Card portfolios!
This is a focused, 26-week engagement where you will deliver immediate, tangible value by ensuring seamless continuity across two major migrations. If you have a proven track record converting card portfolios working with major vendors like Velera, FIS, or Fiserv, and thrive on leading complex, high-stakes programs, we want to hear from you. Work remotely and apply your specialized expertise to shape the future of our member services!
location: Foster City, California
job type: Contract
salary: $65 - 75 per hour
work hours: 8am to 5pm
education: Bachelors
responsibilities:
- Program Leadership & Strategy: Define, plan, and lead the overarching program strategy for the dual card conversion, encompassing the Debit Card and Credit Card conversion.
- Cross-Functional Coordination: Manage and coordinate all activities across internal stakeholders (IT, Operations, Finance, Marketing, Member Services) and external vendors to ensure alignment with the integrated program roadmap and timelines.
- Risk & Issue Management: Proactively identify, track, and mitigate program risks, dependencies, and issues related to the conversion process (data migration, system integration, vendor readiness, and member communication).
- Program Governance & Reporting: Establish and maintain rigorous program governance, providing regular, transparent status reporting to executive leadership, highlighting key milestones, critical path items, budget tracking, and resource allocation.
- Conversion Execution: Oversee and potentially participate in on-site activities during the scheduled conversion weekends to ensure successful execution and immediate post-conversion stability.
qualifications:
Experience: 5+ years of dedicated Program Management experience successfully converting both Debit Card and Credit Card portfolios for financial institutions, preferably credit unions.
Card Processing Expertise: Demonstrated, in-depth knowledge of the card processing lifecycle, including core integration, settlement, fraud mitigation, and compliance.
Vendor Ecosystem Knowledge: Highly valuable experience working with major card processing vendors such as Velera (PSCU/Co-Op), FIS, or Fiserv.
Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.
At Randstad Digital, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact HRsupport@randstadusa.com.
Pay offered to a successful candidate will be based on several factors including the candidate's education, work experience, work location, specific job duties, certifications, etc. In addition, Randstad Digital offers a comprehensive benefits package, including: medical, prescription, dental, vision, AD&D, and life insurance offerings, short-term disability, and a 401K plan (all benefits are based on eligibility).
This posting is open for thirty (30) days.
Qualified applicants in San Francisco with criminal histories will be considered for employment in accordance with the San Francisco Fair Chance Ordinance.
Qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.
We will consider for employment all qualified Applicants, including those with criminal histories, in a manner consistent with the requirements of applicable state and local laws, including the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance.
