office services support specialist.

job summary:
Office Services are vital to the success of any company because they are every company's first official representative. The Office Services Daytime Support position will include a variety of assignments and duties. However, the primary purpose of the Office Services Daytime Support representative is to project a professional and courteous impression to our clients, consultants, employees and any other guests.

The Office Services Daytime Support role is an in-office role. You will handle the flow of people through the business and ensure that all reception-related responsibilities are completed accurately, delivered with high quality and in a timely manner.

The successful candidate would demonstrate confidence, professionalism, responsiveness and passion for customer service. Someone who possesses a professional demeanor, has excellent verbal and written communication and interpersonal skills, has worked in a reception or a hospitality like role and is team focused.

 
 
location: New York, New York
job type: Contract
salary: $30 - 35 per hour
work hours: 8am to 6pm
education: Bachelors
 
responsibilities:
You will take on the following responsibilities: ● Answer main line, screen and re-direct calls

● Take and relay messages

● Greet persons entering organization, direct them as necessary

● Deal with queries from the public and customers

● Register and monitor visitor access and maintain security awareness

● Prepare access cards

● Provide general administrative support

● Prepare correspondence, documents and analytics

● Maintain the reception area and nearby conference rooms

● Support team on special projects when opportunities arise. Some of these tasks include: travel, firm subscriptions, meeting room management, supply orders, business cards, etc.

 
qualifications:
● 1-5 years in office services, office assistance, receptionist or concierge experience

● Bachelor's degree

● Knowledge of computers and relevant software application (Required: Google Workspace, MS Office. Nice to have: Adobe Acrobat Atlassian Jira, Envoy)

● Knowledge of customer service principles and practices

● Ability to adapt and adjust in a fast paced work environment

● High level of customer service take initiative to proactively address employee/guest needs

● Work Hours: 8am-6pm, in-office Monday-Friday


Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.

At Randstad Digital, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact HRsupport@randstadusa.com.

Pay offered to a successful candidate will be based on several factors including the candidate's education, work experience, work location, specific job duties, certifications, etc. In addition, Randstad Digital offers a comprehensive benefits package, including: medical, prescription, dental, vision, AD&D, and life insurance offerings, short-term disability, and a 401K plan (all benefits are based on eligibility).

This posting is open for thirty (30) days.