Working Title: Principal Trainer
What are the shift times/shift hours for this position? Workday schedules may vary. Some evenings & weekends may be required.
What are the workdays for this position? M - F with some evenings and weekends may be required.
Will this position be onsite, hybrid or remote? Hybrid
Location: Work occurs at multiple sites, including 2001 The Embarcadero, Parnassus, Mission Bay, Laurel Heights, Oakland/Emeryville, Mt. Zion, Stanyan, Hyde, and other community partners.
If hybrid, please confirm how much time will be spent onsite and the location:
Variable
What specific experience, background, and/or qualifications are you looking for in candidates for this position?
3 - 5 years of relevant experience
Bachelor's degree in health care information technology, computer science, or related area, and/or equivalent combination of experience/training.
Epic certification in Cupid
Broad and/or in-depth knowledge of 1-2 areas of focus in clinical applications specialty area(s). Knowledge of systems and functions, including design, development, implementation, user support and training, maintenance, quality assurance, and system testing and evaluation.
Strong problem-resolution skills, with the ability to quickly diagnose problems, and develop, test, and implement appropriate and effective solutions in a timely manner.
Strong interpersonal skills, with the ability to effectively to train, support, and work collaboratively with users of clinical information systems at all professional and technical levels.
Detail-oriented, with proven organizational skills and the ability to effectively manage time, prioritize tasks, and see projects through to completion on deadline.
Strong written and verbal communication skills, with the ability to convey technical information and instructions to all levels of clinical applications users in a specific, clear, and concise manner.
Strong analytical skills and knowledge in documentation and reporting, with the ability to design and execute tests, analyze system performance data, and produce substantive reports and analyses.
Ability to work with senior staff and managers, serving as a technical resource and providing advice and counsel on issues of functionality, efficiency, cost-effectiveness, policy, and performance.
Common problems solved by the employee:
Troubleshooting training issues; ability to tell the difference between build and training issues
Ability to work with challenging & resistant end users
Ability to identify system issues and documents so that build analysts can follow up
Less frequent and more complex problems solved by the employee:
Researching issues that cross multiple applications and operational departments (e.g., Billing workflows)
Problems/situations that are referred to this employee's supervisor:
Problems that impact multiple users, patient safety, compliance or medical risk
Workflow solutions that change users' EHR workflows that need Health T governance
Project whose scope has changed significantly
Please verify any certificates and/or licenses required for the position, if applicable: Cupid
location: San Francisco, California
job type: Contract
salary: $80 - 90 per hour
work hours: 8am to 5pm
education: No Degree Required
responsibilities:
Working Title: Principal Trainer
What are the shift times/shift hours for this position? Workday schedules may vary. Some evenings & weekends may be required.
What are the workdays for this position? M - F with some evenings and weekends may be required.
Will this position be onsite, hybrid or remote? Hybrid
Location: Work occurs at multiple sites, including 2001 The Embarcadero, Parnassus, Mission Bay, Laurel Heights, Oakland/Emeryville, Mt. Zion, Stanyan, Hyde, and other community partners.
If hybrid, please confirm how much time will be spent onsite and the location:
Variable
What specific experience, background, and/or qualifications are you looking for in candidates for this position?
- 3 - 5 years of relevant experience
- Bachelor's degree in health care information technology, computer science, or related area, and/or equivalent combination of experience/training.
- Epic certification in Cupid
- Broad and/or in-depth knowledge of 1-2 areas of focus in clinical applications specialty area(s). Knowledge of systems and functions, including design, development, implementation, user support and training, maintenance, quality assurance, and system testing and evaluation.
- Strong problem-resolution skills, with the ability to quickly diagnose problems, and develop, test, and implement appropriate and effective solutions in a timely manner.
- Strong interpersonal skills, with the ability to effectively to train, support, and work collaboratively with users of clinical information systems at all professional and technical levels.
- Detail-oriented, with proven organizational skills and the ability to effectively manage time, prioritize tasks, and see projects through to completion on deadline.
- Strong written and verbal communication skills, with the ability to convey technical information and instructions to all levels of clinical applications users in a specific, clear, and concise manner.
- Strong analytical skills and knowledge in documentation and reporting, with the ability to design and execute tests, analyze system performance data, and produce substantive reports and analyses.
- Ability to work with senior staff and managers, serving as a technical resource and providing advice and counsel on issues of functionality, efficiency, cost-effectiveness, policy, and performance.
- Troubleshooting training issues; ability to tell the difference between build and training issues
- Ability to work with challenging & resistant end users
- Ability to identify system issues and documents so that build analysts can follow up
- Researching issues that cross multiple applications and operational departments (e.g., Billing workflows)
- Problems that impact multiple users, patient safety, compliance or medical risk
- Workflow solutions that change users' EHR workflows that need Health T governance
- Project whose scope has changed significantly
qualifications:
Working Title: Principal Trainer
What are the shift times/shift hours for this position? Workday schedules may vary. Some evenings & weekends may be required.
What are the workdays for this position? M - F with some evenings and weekends may be required.
Will this position be onsite, hybrid or remote? Hybrid
Location: Work occurs at multiple sites, including 2001 The Embarcadero, Parnassus, Mission Bay, Laurel Heights, Oakland/Emeryville, Mt. Zion, Stanyan, Hyde, and other community partners.
If hybrid, please confirm how much time will be spent onsite and the location:
Variable
What specific experience, background, and/or qualifications are you looking for in candidates for this position?
3 - 5 years of relevant experience
Bachelor's degree in health care information technology, computer science, or related area, and/or equivalent combination of experience/training.
Epic certification in Cupid
Broad and/or in-depth knowledge of 1-2 areas of focus in clinical applications specialty area(s). Knowledge of systems and functions, including design, development, implementation, user support and training, maintenance, quality assurance, and system testing and evaluation.
Strong problem-resolution skills, with the ability to quickly diagnose problems, and develop, test, and implement appropriate and effective solutions in a timely manner.
Strong interpersonal skills, with the ability to effectively to train, support, and work collaboratively with users of clinical information systems at all professional and technical levels.
Detail-oriented, with proven organizational skills and the ability to effectively manage time, prioritize tasks, and see projects through to completion on deadline.
Strong written and verbal communication skills, with the ability to convey technical information and instructions to all levels of clinical applications users in a specific, clear, and concise manner.
Strong analytical skills and knowledge in documentation and reporting, with the ability to design and execute tests, analyze system performance data, and produce substantive reports and analyses.
Ability to work with senior staff and managers, serving as a technical resource and providing advice and counsel on issues of functionality, efficiency, cost-effectiveness, policy, and performance.
Common problems solved by the employee:
Troubleshooting training issues; ability to tell the difference between build and training issues
Ability to work with challenging & resistant end users
Ability to identify system issues and documents so that build analysts can follow up
Less frequent and more complex problems solved by the employee:
Researching issues that cross multiple applications and operational departments (e.g., Billing workflows)
Problems/situations that are referred to this employee's supervisor:
Problems that impact multiple users, patient safety, compliance or medical risk
Workflow solutions that change users' EHR workflows that need Health T governance
Project whose scope has changed significantly
Please verify any certificates and/or licenses required for the position, if applicable: Cupid
skills:
Cupid,clinical information systems,information technology,computer science,system testing,Workday,Strong analytical skills,Detail-oriented,Strong written and verbal communication,organizational skills,Troubleshooting,Billing workflows,clinical applications,resolution skills,cost-effectiveness,diagnose,Epic certification,maintenance,quality assurance,Researching,technical information,execute tests,training,user support
Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.
At Randstad Digital, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact HRsupport@randstadusa.com.
Pay offered to a successful candidate will be based on several factors including the candidate's education, work experience, work location, specific job duties, certifications, etc. In addition, Randstad Digital offers a comprehensive benefits package, including: medical, prescription, dental, vision, AD&D, and life insurance offerings, short-term disability, and a 401K plan (all benefits are based on eligibility).
This posting is open for thirty (30) days.
Qualified applicants in San Francisco with criminal histories will be considered for employment in accordance with the San Francisco Fair Chance Ordinance.
Qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.
We will consider for employment all qualified Applicants, including those with criminal histories, in a manner consistent with the requirements of applicable state and local laws, including the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance.
