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34 jobs found for call center in des moines, iowa

    • clive, iowa
    • permanent
    • $31,000 - $33,000 per year
    Randstad is hiring! We are looking for fun and driven individuals in search of a job that will put into them as much as they put into it! If you have previous customer service experience and are looking for a position with a company with great culture where everyone feels connected, and if you like to use your morning hours for yourself, then look no further! Perks include: Health care and PTO 401k plan match Opportunites for advancement Apply here today or contact me by email - theresa.boat@randstadusa.comResponsibilities Takes incoming calls from members Navigates tools and resources to properly address member inquiries Maintains high level of service with members and meets performance targets Develops and maintains productive working relationships with team members Promotes and maintains a positive, professional image  The essential functions of this role include:working weekendsSkillsActive ListeningTelephone EtiquetteBasic Computer SkillsCustomer ServiceBasic Software SkillsEducationHigh SchoolQualificationsYears of experience: 1 yearExperience level:Entry LevelShift: FirstWorking hours: 12:30 PM - 9 PMRandstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad. For certain assignments, Covid-19 vaccination and/or testing may be required by Randstad's client or applicable federal mandate, subject to approved medical or religious accommodations. Carefully review the job posting for details on vaccine/testing requirements or ask your Randstad representative for more information.Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status
    Randstad is hiring! We are looking for fun and driven individuals in search of a job that will put into them as much as they put into it! If you have previous customer service experience and are looking for a position with a company with great culture where everyone feels connected, and if you like to use your morning hours for yourself, then look no further! Perks include: Health care and PTO 401k plan match Opportunites for advancement Apply here today or contact me by email - theresa.boat@randstadusa.comResponsibilities Takes incoming calls from members Navigates tools and resources to properly address member inquiries Maintains high level of service with members and meets performance targets Develops and maintains productive working relationships with team members Promotes and maintains a positive, professional image  The essential functions of this role include:working weekendsSkillsActive ListeningTelephone EtiquetteBasic Computer SkillsCustomer ServiceBasic Software SkillsEducationHigh SchoolQualificationsYears of experience: 1 yearExperience level:Entry LevelShift: FirstWorking hours: 12:30 PM - 9 PMRandstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad. For certain assignments, Covid-19 vaccination and/or testing may be required by Randstad's client or applicable federal mandate, subject to approved medical or religious accommodations. Carefully review the job posting for details on vaccine/testing requirements or ask your Randstad representative for more information.Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status
    • west des moines, iowa
    • temp to perm
    • $19 - $20 per hour
    Randstad is looking to add Call Center Agents to a rapidly growing team in the Des Moines area! If you have customer service experience and consider yourself a self starter, I'd love to connect to discuss this opportunity with you. Work with Randstad, where you will receive a weekly paycheck, 401k, benefits, access to our industry leading discount program and other perks!  Apply here and scheduled a virtual interview today! You may also send an updated resume to amanda.hinck@randstadusa.com or call our office at 515-318-6892!Responsibilities Utilize an auto-dial or direct dial system to initiate customer contact Evaluate customers' financial situations and negotiates for full payment or creates terms for repayment.  May negotiate workouts and repayment plans. Handle customer inquiries/issues and directs to proper department as needed.  Exhibit excellent customer service and promote company brand. SkillsTelephone EtiquetteBasic Computer SkillsCall CenterAdapting to ChangeTyping SkillsBasic Software SkillsEducationHigh SchoolQualificationsYears of experience: 1 yearExperience level:Entry LevelShift: FirstWorking hours: 9 AM - 6 PMRandstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad. For certain assignments, Covid-19 vaccination and/or testing may be required by Randstad's client or applicable federal mandate, subject to approved medical or religious accommodations. Carefully review the job posting for details on vaccine/testing requirements or ask your Randstad representative for more information.Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status
    Randstad is looking to add Call Center Agents to a rapidly growing team in the Des Moines area! If you have customer service experience and consider yourself a self starter, I'd love to connect to discuss this opportunity with you. Work with Randstad, where you will receive a weekly paycheck, 401k, benefits, access to our industry leading discount program and other perks!  Apply here and scheduled a virtual interview today! You may also send an updated resume to amanda.hinck@randstadusa.com or call our office at 515-318-6892!Responsibilities Utilize an auto-dial or direct dial system to initiate customer contact Evaluate customers' financial situations and negotiates for full payment or creates terms for repayment.  May negotiate workouts and repayment plans. Handle customer inquiries/issues and directs to proper department as needed.  Exhibit excellent customer service and promote company brand. SkillsTelephone EtiquetteBasic Computer SkillsCall CenterAdapting to ChangeTyping SkillsBasic Software SkillsEducationHigh SchoolQualificationsYears of experience: 1 yearExperience level:Entry LevelShift: FirstWorking hours: 9 AM - 6 PMRandstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad. For certain assignments, Covid-19 vaccination and/or testing may be required by Randstad's client or applicable federal mandate, subject to approved medical or religious accommodations. Carefully review the job posting for details on vaccine/testing requirements or ask your Randstad representative for more information.Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status
    • west des moines, iowa
    • temp to perm
    • $18 per hour
    If you are an individual who loves problem solving and helping others, this Financial Crimes and Fraud Specialist role may be the perfect role for you! Work on site in West Des Moines with later hours that will allow you to have your mornings free for your personal errands/appointments!  This role requires weekend work, but is only 40 hours a week, offers a schedule of four 10 hour days, and is looking to hire for February 14th! Send your updated resume to theresa.boat@randstadusa.com or apply here to be considered/learn more!Responsibilities  Receive inbound call from customers who are recognizing fraud on their account.Make outbound calls to customers whose accounts have been flagged for fraud.Work directly with the vendor to dispute the charges and process the chargebacks.Review accounts to manage activity.Investigate and work on claims.Provide excellent customer service. The essential functions of this role include: working weekends Skills Financial ReportingVerbal CommunicationBasic Software SkillsCall Center SupportCustomer ServiceEmpathyDocumentation of Operations Education High School Qualifications Years of experience: 1 yearExperience level:Entry Level Shift: FirstWorking hours: 9 AM - 9 PMRandstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad.For certain assignments, Covid-19 vaccination and/or testing may be required by Randstad's client or applicable federal mandate, subject to approved medical or religious accommodations. Carefully review the job posting for details on vaccine/testing requirements or ask your Randstad representative for more information.Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status
    If you are an individual who loves problem solving and helping others, this Financial Crimes and Fraud Specialist role may be the perfect role for you! Work on site in West Des Moines with later hours that will allow you to have your mornings free for your personal errands/appointments!  This role requires weekend work, but is only 40 hours a week, offers a schedule of four 10 hour days, and is looking to hire for February 14th! Send your updated resume to theresa.boat@randstadusa.com or apply here to be considered/learn more!Responsibilities  Receive inbound call from customers who are recognizing fraud on their account.Make outbound calls to customers whose accounts have been flagged for fraud.Work directly with the vendor to dispute the charges and process the chargebacks.Review accounts to manage activity.Investigate and work on claims.Provide excellent customer service. The essential functions of this role include: working weekends Skills Financial ReportingVerbal CommunicationBasic Software SkillsCall Center SupportCustomer ServiceEmpathyDocumentation of Operations Education High School Qualifications Years of experience: 1 yearExperience level:Entry Level Shift: FirstWorking hours: 9 AM - 9 PMRandstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad.For certain assignments, Covid-19 vaccination and/or testing may be required by Randstad's client or applicable federal mandate, subject to approved medical or religious accommodations. Carefully review the job posting for details on vaccine/testing requirements or ask your Randstad representative for more information.Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status
    • des moines, iowa
    • temp to perm
    • $13 per hour
    Have a passion for Customer Service? We are hiring for Customer Service/Medical Schedulers. Work in a fast paced call center environment. Answer calls from clients and assist with scheduling non emergency medical transportation.  Postions available immediately. Des Moines Location.  Monday - Friday shifts are available - Weekends off! Apply today.   ResponsibilitiesAnswer inbound calls from clients - schedule non emergency transportation  Data entry, customer service SkillsCustomer ServiceCall CenterData EntryEducationHigh School (required)QualificationsYears of experience: 0 yearsExperience level:Entry LevelShift: FirstWorking hours: 10:30 AM - 7 PMRandstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad. For certain assignments, Covid-19 vaccination and/or testing may be required by Randstad's client or applicable federal mandate, subject to approved medical or religious accommodations. Carefully review the job posting for details on vaccine/testing requirements or ask your Randstad representative for more information.Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status
    Have a passion for Customer Service? We are hiring for Customer Service/Medical Schedulers. Work in a fast paced call center environment. Answer calls from clients and assist with scheduling non emergency medical transportation.  Postions available immediately. Des Moines Location.  Monday - Friday shifts are available - Weekends off! Apply today.   ResponsibilitiesAnswer inbound calls from clients - schedule non emergency transportation  Data entry, customer service SkillsCustomer ServiceCall CenterData EntryEducationHigh School (required)QualificationsYears of experience: 0 yearsExperience level:Entry LevelShift: FirstWorking hours: 10:30 AM - 7 PMRandstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad. For certain assignments, Covid-19 vaccination and/or testing may be required by Randstad's client or applicable federal mandate, subject to approved medical or religious accommodations. Carefully review the job posting for details on vaccine/testing requirements or ask your Randstad representative for more information.Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status
    • west des moines, iowa
    • temp to perm
    • $18 - $20.72 per hour
    Ready to put your highly in-demand customer service skill set into practice in a fast-paced environment? If you’re an experienced professional who has demonstrated people skills, loves troubleshooting and lives to delight customers, we have an amazing customer service role for you. Read on to learn a little bit more about the job requirements — and if you think you’re qualified, be sure to apply and schedule a virtual interview ASAP!  Please reach out to amanda.hinck@randstadusa.com or 515-318-6892 with questions. Responsibilities Assist customers via inbound and outbound calls Perform a variety of services, including applying payments, answering questions, and transferring to appropriate departments as needed Utilize exceptional customer service skills to provide a positive experience to every caller Be comfortable and confident on phones and in a call center environment with high volume SkillsActive ListeningTelephone EtiquetteAdapting to ChangeCustomer ServiceBasic Computer SkillsBasic Software SkillsEducationHigh SchoolQualificationsYears of experience: 1 yearExperience level:Entry LevelShift: FirstWorking hours: 8 AM - 5 PMRandstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad. For certain assignments, Covid-19 vaccination and/or testing may be required by Randstad's client or applicable federal mandate, subject to approved medical or religious accommodations. Carefully review the job posting for details on vaccine/testing requirements or ask your Randstad representative for more information.Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status
    Ready to put your highly in-demand customer service skill set into practice in a fast-paced environment? If you’re an experienced professional who has demonstrated people skills, loves troubleshooting and lives to delight customers, we have an amazing customer service role for you. Read on to learn a little bit more about the job requirements — and if you think you’re qualified, be sure to apply and schedule a virtual interview ASAP!  Please reach out to amanda.hinck@randstadusa.com or 515-318-6892 with questions. Responsibilities Assist customers via inbound and outbound calls Perform a variety of services, including applying payments, answering questions, and transferring to appropriate departments as needed Utilize exceptional customer service skills to provide a positive experience to every caller Be comfortable and confident on phones and in a call center environment with high volume SkillsActive ListeningTelephone EtiquetteAdapting to ChangeCustomer ServiceBasic Computer SkillsBasic Software SkillsEducationHigh SchoolQualificationsYears of experience: 1 yearExperience level:Entry LevelShift: FirstWorking hours: 8 AM - 5 PMRandstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad. For certain assignments, Covid-19 vaccination and/or testing may be required by Randstad's client or applicable federal mandate, subject to approved medical or religious accommodations. Carefully review the job posting for details on vaccine/testing requirements or ask your Randstad representative for more information.Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status
    • west des moines, iowa
    • temp to perm
    • $16 - $20 per hour
    Do you have previous call center experience? Are you eager for a new career with room for growth? Randstad is seeking experienced call center agents for new opportuntities! Let us help you on your job search find the perfect opportunity! Interested? Apply to this job posting or send your resume to theresa.boat@randstadusa.com for immediate consideration!Responsibilities Answer questions about the company's products/servicesProcess orders and transactionsResolve issues and troubleshoot technical problemsInform and educate customers on the company's offeringsProvide proactive customer outreachHandle customer complaintsCollect and document customer feedback Skills Detail-OrientedEmpathyService-OrientedProblem SolvingTelephone EtiquetteFollow-upCall Center Support Education High School Qualifications Years of experience: 1-2 yearsExperience level: Experienced Shift: FirstWorking hours: variesRandstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad.For certain assignments, Covid-19 vaccination and/or testing may be required by Randstad's client or applicable federal mandate, subject to approved medical or religious accommodations. Carefully review the job posting for details on vaccine/testing requirements or ask your Randstad representative for more information.Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status
    Do you have previous call center experience? Are you eager for a new career with room for growth? Randstad is seeking experienced call center agents for new opportuntities! Let us help you on your job search find the perfect opportunity! Interested? Apply to this job posting or send your resume to theresa.boat@randstadusa.com for immediate consideration!Responsibilities Answer questions about the company's products/servicesProcess orders and transactionsResolve issues and troubleshoot technical problemsInform and educate customers on the company's offeringsProvide proactive customer outreachHandle customer complaintsCollect and document customer feedback Skills Detail-OrientedEmpathyService-OrientedProblem SolvingTelephone EtiquetteFollow-upCall Center Support Education High School Qualifications Years of experience: 1-2 yearsExperience level: Experienced Shift: FirstWorking hours: variesRandstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad.For certain assignments, Covid-19 vaccination and/or testing may be required by Randstad's client or applicable federal mandate, subject to approved medical or religious accommodations. Carefully review the job posting for details on vaccine/testing requirements or ask your Randstad representative for more information.Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status
    • west des moines, iowa
    • temp to perm
    • $20 - $21 per hour
    Would you say you have experience providing world class customer service? If your answer is yes,  we have a local company that is in need of someone with your expertise! This is a high volume and fast paced environment where you will be working off of 2 computer screens and will be required to multitask efficiently. You will follow up with customers via phone or other forms of communication to retrieve any necessary information. Please apply here or send resumes directly to karen.corona@randstadusa.com  Responsibilities  Take customer calls and provide accurate, satisfactory answers to their queries and concernsDe-escalate situations involving dissatisfied customers, offering patient assistance and supportCall clients and customers to inform them about the company’s new products, services and policiesGuide callers through troubleshooting, navigating the company site or using the products or servicesReview customer or client accounts, providing updates and information about billing, shipping, warranties and other account itemsCollaborate with other call center professionals to improve customer service Skills Telephone EtiquetteMulti-taskingBasic Computer SkillsMicrosoft ExcelCustomer support Education High School Qualifications Years of experience: 1 yearExperience level:Entry Level Shift: FirstWorking hours: 8 AM - 4 PMRandstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad.For certain assignments, Covid-19 vaccination and/or testing may be required by Randstad's client or applicable federal mandate, subject to approved medical or religious accommodations. Carefully review the job posting for details on vaccine/testing requirements or ask your Randstad representative for more information.Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status
    Would you say you have experience providing world class customer service? If your answer is yes,  we have a local company that is in need of someone with your expertise! This is a high volume and fast paced environment where you will be working off of 2 computer screens and will be required to multitask efficiently. You will follow up with customers via phone or other forms of communication to retrieve any necessary information. Please apply here or send resumes directly to karen.corona@randstadusa.com  Responsibilities  Take customer calls and provide accurate, satisfactory answers to their queries and concernsDe-escalate situations involving dissatisfied customers, offering patient assistance and supportCall clients and customers to inform them about the company’s new products, services and policiesGuide callers through troubleshooting, navigating the company site or using the products or servicesReview customer or client accounts, providing updates and information about billing, shipping, warranties and other account itemsCollaborate with other call center professionals to improve customer service Skills Telephone EtiquetteMulti-taskingBasic Computer SkillsMicrosoft ExcelCustomer support Education High School Qualifications Years of experience: 1 yearExperience level:Entry Level Shift: FirstWorking hours: 8 AM - 4 PMRandstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad.For certain assignments, Covid-19 vaccination and/or testing may be required by Randstad's client or applicable federal mandate, subject to approved medical or religious accommodations. Carefully review the job posting for details on vaccine/testing requirements or ask your Randstad representative for more information.Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status
    • west des moines, iowa
    • temp to perm
    • $15 - $17 per hour
    Would you say you have experience providing world class customer service? We have a local company that is in need of someone with your expertise. This is a high volume and fast paced environment where you will be working off of 2 computer screens and will be required to multi-task efficiently. You will follow up with customers via phone or other forms of communication to retrieve any necessary information. We want to speak with you today. Click below to apply!Responsibilities Take customer calls and provide accurate, satisfactory answers to their queries and concerns De-escalate situations involving dissatisfied customers, offering patient assistance and support Call clients and customers to inform them about the company’s new products, services and policies Guide callers through troubleshooting, navigating the company site or using the products or services Review customer or client accounts, providing updates and information about billing, shipping, warranties and other account items Collaborate with other call center professionals to improve customer service SkillsTelephone EtiquetteMulti-taskingBasic Computer SkillsMicrosoft ExcelCustomer supportEducationHigh SchoolQualificationsYears of experience: 0 yearsExperience level:Entry LevelShift: FirstWorking hours: 8 AM - 4 PMRandstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad. For certain assignments, Covid-19 vaccination and/or testing may be required by Randstad's client or applicable federal mandate, subject to approved medical or religious accommodations. Carefully review the job posting for details on vaccine/testing requirements or ask your Randstad representative for more informatio