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89 jobs found for online chat representative customer service without the phone in maryland

    • columbia, maryland
    • permanent
    • $40,000 - $45,000 per year
    Do you have exceptional customer service, sales support and active listening skills? Do you thrive working in a fast-paced environment and are seeking an opportunity to get your foot in the door with a reputable company? Then I have the opportunity for you! An organization in Columbia, MD is in need of a full-time, direct hire, Customer Service/Sales Support to work on-site in their office in Columbia handling customer experience and support, purchase orders and establishing and building relationships with internal and external employees and clients. The schedule is M - F and is paying $40 - $45K to start, depending on experience. **Background check and drug screen required upon offer** **This client is looking to move quickly so please only serious applicants!**salary: $40,000 - $45,000 per yearshift: Firstwork hours: 7:30 AM - 4:30 PMeducation: High` SchoolResponsibilities- Answer inbound calls for orders and customer service issues - Coordinate customer orders from PO to delivery - Print customers orders from shared inbox, review orders, enter orders and PO's in ERP - Assist with scheduling, resolving order issues and assisting the outside sales dept. - Develope relationships with customer, internal teams, carriers and vendors to secure repeat orders - Interact with customers/vendors via phone and email, providing top notch customer service in a B2B sales support environment - Accurately enters orders and communicates shipment details with customers and internal and external teams - Monitors/addresses open orders that may be in jeopardy of not meeting standards - Works closely with multiple internal personnel to ensure orders are scheduled appropriately - Receives customer complaint calls, investigates and initiates a corrective action report if necessary, and closes the loop with the customer - Upselling products to customer base - Other duties as neededSkillsData EntrySales Support (2 years of experience is preferred)Order Entry (2 years of experience is required)Order Processing (2 years of experience is required)Customer supportCommunicationPhonesTelephone EtiquetteEmailUpsellingActive ListeningCoordinationIn Office Customer Service (2 years of experience is required)Microsoft Office (2 years of experience is required)ERP (2 years of experience is required)Purchase Orders (2 years of experience is required)SAPQualificationsYears of experience: 2 yearsExperience level: ExperiencedRandstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad. Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.At Randstad, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact HRsupport@randstadusa.com. For certain assignments, Covid-19 vaccination and/or testing may be required by Randstad's client or applicable federal mandate, subject to approved medical or religious accommodations. Carefully review the job posting for details on vaccine/testing requirements or ask your Randstad representative for more information.
    Do you have exceptional customer service, sales support and active listening skills? Do you thrive working in a fast-paced environment and are seeking an opportunity to get your foot in the door with a reputable company? Then I have the opportunity for you! An organization in Columbia, MD is in need of a full-time, direct hire, Customer Service/Sales Support to work on-site in their office in Columbia handling customer experience and support, purchase orders and establishing and building relationships with internal and external employees and clients. The schedule is M - F and is paying $40 - $45K to start, depending on experience. **Background check and drug screen required upon offer** **This client is looking to move quickly so please only serious applicants!**salary: $40,000 - $45,000 per yearshift: Firstwork hours: 7:30 AM - 4:30 PMeducation: High` SchoolResponsibilities- Answer inbound calls for orders and customer service issues - Coordinate customer orders from PO to delivery - Print customers orders from shared inbox, review orders, enter orders and PO's in ERP - Assist with scheduling, resolving order issues and assisting the outside sales dept. - Develope relationships with customer, internal teams, carriers and vendors to secure repeat orders - Interact with customers/vendors via phone and email, providing top notch customer service in a B2B sales support environment - Accurately enters orders and communicates shipment details with customers and internal and external teams - Monitors/addresses open orders that may be in jeopardy of not meeting standards - Works closely with multiple internal personnel to ensure orders are scheduled appropriately - Receives customer complaint calls, investigates and initiates a corrective action report if necessary, and closes the loop with the customer - Upselling products to customer base - Other duties as neededSkillsData EntrySales Support (2 years of experience is preferred)Order Entry (2 years of experience is required)Order Processing (2 years of experience is required)Customer supportCommunicationPhonesTelephone EtiquetteEmailUpsellingActive ListeningCoordinationIn Office Customer Service (2 years of experience is required)Microsoft Office (2 years of experience is required)ERP (2 years of experience is required)Purchase Orders (2 years of experience is required)SAPQualificationsYears of experience: 2 yearsExperience level: ExperiencedRandstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad. Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.At Randstad, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact HRsupport@randstadusa.com. For certain assignments, Covid-19 vaccination and/or testing may be required by Randstad's client or applicable federal mandate, subject to approved medical or religious accommodations. Carefully review the job posting for details on vaccine/testing requirements or ask your Randstad representative for more information.
    • columbia, maryland
    • permanent
    • $44,000 - $45,760 per year
    Do you have exceptional customer service, sales support and active listening skills? Do you thrive working in a fast-paced environment and are seeking an opportunity to get your foot in the door with a reputable company? Are you interested in transitioning into a sales position down the road? Then I have the opportunity for you! An organization in Columbia, MD is in need of a full-time, direct hire, Customer Service/Sales Support to work on-site in their office in Columbia handling customer experience and support, purchase orders and establishing and building relationships with internal and external employees and clients. This role will transition into more of a sales role down the line. The schedule is M - F and is paying $21.50 - $22/hr. to start (base), depending on experience + bonus opportunity. First year low end around $49K and high end $53K (all-in base+bonus). **Background check, drug screen and Excel testing required upon offer** **Bachelor's degree REQUIRED**salary: $44,000 - $45,760 per yearshift: Firstwork hours: 8 AM - 5 PMeducation: BachelorResponsibilities- Coordinate customer orders from PO to delivery - Develope relationships w/ customer, logistics teams, carriers and vendors to secure repeat orders - Interact w/ customers/vendors via phone and email, providing top notch customer service in a B2B sales support environment - Work closely w/ Account Managers to help manage customer’s orders, shipments and inventory - Accurately enters orders and communicates shipment details w/ customers and internal and external teams - Documents all customer interactions in CRM on a daily basis - Manages multiple Excel spreadsheets and other Microsoft programs - Monitors/addresses open orders that may be in jeopardy of not meeting compliance standards - Works closely w/ multiple plant personnel to ensure orders are scheduled appropriately - Receives customer complaint calls, investigates and initiates a corrective action report if necessary, and closes the loop w/ the customer - Upselling products to customers in sales support - Other duties as neededThe essential functions of this role include:working in a smoke free environmentSkillsData EntrySales Support (2 years of experience is preferred)Order Entry (2 years of experience is required)Order Processing (2 years of experience is required)Microsoft Excel (2 years of experience is required)CRM (2 years of experience is required)Customer RelationsCustomer supportCommunicationPhonesTelephone EtiquetteEmailUpsellingActive ListeningCoordinationCompletion of Bachelors Degree (4 years of experience is required)In Office Customer Service (2 years of experience is required)QualificationsYears of experience: 2 yearsExperience level: ExperiencedRandstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad. Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.At Randstad, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact HRsupport@randstadusa.com. For certain assignments, Covid-19 vaccination and/or testing may be required by Randstad's client or applicable federal mandate, subject to approved medical or religious accommodations. Carefully review the job posting for details on vaccine/testing requirements or ask your Randstad representative for more information.
    Do you have exceptional customer service, sales support and active listening skills? Do you thrive working in a fast-paced environment and are seeking an opportunity to get your foot in the door with a reputable company? Are you interested in transitioning into a sales position down the road? Then I have the opportunity for you! An organization in Columbia, MD is in need of a full-time, direct hire, Customer Service/Sales Support to work on-site in their office in Columbia handling customer experience and support, purchase orders and establishing and building relationships with internal and external employees and clients. This role will transition into more of a sales role down the line. The schedule is M - F and is paying $21.50 - $22/hr. to start (base), depending on experience + bonus opportunity. First year low end around $49K and high end $53K (all-in base+bonus). **Background check, drug screen and Excel testing required upon offer** **Bachelor's degree REQUIRED**salary: $44,000 - $45,760 per yearshift: Firstwork hours: 8 AM - 5 PMeducation: BachelorResponsibilities- Coordinate customer orders from PO to delivery - Develope relationships w/ customer, logistics teams, carriers and vendors to secure repeat orders - Interact w/ customers/vendors via phone and email, providing top notch customer service in a B2B sales support environment - Work closely w/ Account Managers to help manage customer’s orders, shipments and inventory - Accurately enters orders and communicates shipment details w/ customers and internal and external teams - Documents all customer interactions in CRM on a daily basis - Manages multiple Excel spreadsheets and other Microsoft programs - Monitors/addresses open orders that may be in jeopardy of not meeting compliance standards - Works closely w/ multiple plant personnel to ensure orders are scheduled appropriately - Receives customer complaint calls, investigates and initiates a corrective action report if necessary, and closes the loop w/ the customer - Upselling products to customers in sales support - Other duties as neededThe essential functions of this role include:working in a smoke free environmentSkillsData EntrySales Support (2 years of experience is preferred)Order Entry (2 years of experience is required)Order Processing (2 years of experience is required)Microsoft Excel (2 years of experience is required)CRM (2 years of experience is required)Customer Relati