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89 jobs found for online chat representative customer service without the phone in maryland

    • columbia, maryland
    • permanent
    • $40,000 - $42,000 per year
    Do you have exceptional customer service, sales support and active listening skills? Do you thrive working in a fast-paced environment and are seeking an opportunity to get your foot in the door with a reputable company? Then I have the opportunity for you! An organization in Columbia, MD is in need of a full-time, direct hire, Customer Service/Sales Support to work on-site in their office in Columbia handling customer experience and support, purchase orders and establishing and building relationships with internal and external employees and clients. The schedule is M - F and is paying $40 - $42K to start, depending on experience. **Background check and drug screen required upon offer**salary: $40,000 - $42,000 per yearshift: Firstwork hours: 7:30 AM - 4:30 PMeducation: High` SchoolResponsibilities- Answer inbound calls for orders and customer service issues - Coordinate customer orders from PO to delivery - Print customers orders from shared inbox, review orders, enter orders and PO's in ERP - Assist with scheduling, resolving order issues and assisting the outside sales dept. - Develope relationships with customer, internal teams, carriers and vendors to secure repeat orders - Interact with customers/vendors via phone and email, providing top notch customer service in a B2B sales support environment - Accurately enters orders and communicates shipment details with customers and internal and external teams - Monitors/addresses open orders that may be in jeopardy of not meeting standards - Works closely with multiple internal personnel to ensure orders are scheduled appropriately - Receives customer complaint calls, investigates and initiates a corrective action report if necessary, and closes the loop with the customer - Upselling products to customer base - Other duties as neededSkillsData EntrySales Support (2 years of experience is preferred)Order Entry (2 years of experience is required)Order Processing (2 years of experience is required)Customer supportCommunicationPhonesTelephone EtiquetteEmailUpsellingActive ListeningCoordinationIn Office Customer Service (2 years of experience is required)Microsoft Office (2 years of experience is required)ERP (2 years of experience is required)Purchase Orders (2 years of experience is required)SAPQualificationsYears of experience: 2 yearsExperience level: ExperiencedRandstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad. Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.EOEDisclaime For certain assignments, Covid-19 vaccination and/or testing may be required by Randstad's client or applicable federal mandate, subject to approved medical or religious accommodations. Carefully review the job posting for details on vaccine/testing requirements or ask your Randstad representative for more information.
    Do you have exceptional customer service, sales support and active listening skills? Do you thrive working in a fast-paced environment and are seeking an opportunity to get your foot in the door with a reputable company? Then I have the opportunity for you! An organization in Columbia, MD is in need of a full-time, direct hire, Customer Service/Sales Support to work on-site in their office in Columbia handling customer experience and support, purchase orders and establishing and building relationships with internal and external employees and clients. The schedule is M - F and is paying $40 - $42K to start, depending on experience. **Background check and drug screen required upon offer**salary: $40,000 - $42,000 per yearshift: Firstwork hours: 7:30 AM - 4:30 PMeducation: High` SchoolResponsibilities- Answer inbound calls for orders and customer service issues - Coordinate customer orders from PO to delivery - Print customers orders from shared inbox, review orders, enter orders and PO's in ERP - Assist with scheduling, resolving order issues and assisting the outside sales dept. - Develope relationships with customer, internal teams, carriers and vendors to secure repeat orders - Interact with customers/vendors via phone and email, providing top notch customer service in a B2B sales support environment - Accurately enters orders and communicates shipment details with customers and internal and external teams - Monitors/addresses open orders that may be in jeopardy of not meeting standards - Works closely with multiple internal personnel to ensure orders are scheduled appropriately - Receives customer complaint calls, investigates and initiates a corrective action report if necessary, and closes the loop with the customer - Upselling products to customer base - Other duties as neededSkillsData EntrySales Support (2 years of experience is preferred)Order Entry (2 years of experience is required)Order Processing (2 years of experience is required)Customer supportCommunicationPhonesTelephone EtiquetteEmailUpsellingActive ListeningCoordinationIn Office Customer Service (2 years of experience is required)Microsoft Office (2 years of experience is required)ERP (2 years of experience is required)Purchase Orders (2 years of experience is required)SAPQualificationsYears of experience: 2 yearsExperience level: ExperiencedRandstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad. Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.EOEDisclaime For certain assignments, Covid-19 vaccination and/or testing may be required by Randstad's client or applicable federal mandate, subject to approved medical or religious accommodations. Carefully review the job posting for details on vaccine/testing requirements or ask your Randstad representative for more information.
    • upper marlboro, maryland
    • temp to perm
    • $18 - $19 per hour
    Are you passionate about customer service? Do you thrive in an environment where you get to interact with people on a day-to-day basis? Do you like the fast-paced experience of working in a call center? Then this is the position for you! We are looking for hard-working individuals who are interested in a temporary to hire position for a company that is fast-growing and a great place to work. If you are interested, please apply today! salary: $18 - $19 per hourshift: Firstwork hours: 8 AM - 5 PMeducation: High` SchoolResponsibilitiesThis representative will be responsible for answering and forwarding phone calls, providing excellent customer service, updating and documenting all calls in Excel, and making sure that all people who are in contact with the representative are extremely happy with their interactions. This job hinges specifically on someone who has a great attitude, is timely, is accurate in documentation and is able to stay calm under pressure and make sure all communication is clear and concise. The essential functions of this role include:working weekendsSkillsTelephone EtiquetteCustomer ServiceBasic Software SkillsTyping SkillsActive ListeningEmpathyFollow-upCustomer RelationsCustomer supportClient ServiceWordExcelCall Center SupportCall CenterPhonesQualificationsYears of experience: 2 yearsExperience level: ExperiencedRandstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad. Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status. For certain assignments, Covid-19 vaccination and/or testing may be required by Randstad's client or applicable federal mandate, subject to approved medical or religious accommodations. Carefully review the job posting for details on vaccine/testing requirements or ask your Randstad representative for more information.
    Are you passionate about customer service? Do you thrive in an environment where you get to interact with people on a day-to-day basis? Do you like the fast-paced experience of working in a call center? Then this is the position for you! We are looking for hard-working individuals who are interested in a temporary to hire position for a company that is fast-growing and a great place to work. If you are interested, please apply today! salary: $18 - $19 per hourshift: Firstwork hours: 8 AM - 5 PMeducation: High` SchoolResponsibilitiesThis representative will be responsible for answering and forwarding phone calls, providing excellent customer service, updating and documenting all calls in Excel, and making sure that all people who are in contact with the representative are extremely happy with their interactions. This job hinges specifically on someone who has a great attitude, is timely, is accurate in documentation and is able to stay calm under pressure and make sure all communication is clear and concise. The essential functions of this role include:working weekendsSkillsTelephone EtiquetteCustomer ServiceBasic Software SkillsTyping SkillsActive ListeningEmpathyFollow-upCustomer RelationsCustomer supportClient ServiceWordExcelCall Center SupportCall CenterPhonesQualificationsYears of experience: 2 yearsExperience level: ExperiencedRandstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad. Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status. For certain assignments, Covid-19 vaccination and/or testing may be required by Randstad's client or applicable federal mandate, subject to approved medical or religious accommodations. Carefully review the job posting for details on vaccine/testing requirements o