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194 jobs found for call center outbound

    • norwood, massachusetts (remote)
    • temporary
    • $18.50 per hour
     Our client, a leader in Benefits Administration, located in Franklin, MA currently has openings for Call Center Representatives for their Open Enrollment Season! This is a seasonal role with a Completion Incentive Bonus.   Candidates will work remotely, but MUST be within an hour of Franklin, MA for consideration. Schedule: M-F, shifts between 7:00AM-10:00PM (shift differential available for later shifts)  MUST be flexible to work any shift within those hours. Saturdays may be required during peak times: 10AM-2PM EST  salary: $18.5 - $18.5 per hourshift: Firstwork hours: 7 AM - 10 PMeducation: High` SchoolResponsibilities Handling high volume of inbound customer calls (40+/day), some outbound. Enrolling clients in benefits – authenticating callers, troubleshooting issues, answering questions i.e. the difference between high and low plans; maximum contribution to HSA, etc. Documenting all call information and activity in system.  Providing excellent customer service to all clients.  The essential functions of this role include:working weekendsSkillsBenefits AdministrationCall CenterBenefitsInsuranceCustomer RelationsCustomer ServiceCommunicationFollow-upFollowing InstructionsInterpersonal SkillsMulti-taskingQualificationsYears of experience: 2 yearsExperience level: ExperiencedRandstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad. Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status. For certain assignments, Covid-19 vaccination and/or testing may be required by Randstad's client or applicable federal mandate, subject to approved medical or religious accommodations. Carefully review the job posting for details on vaccine/testing requirements or ask your Randstad representative for more information.
     Our client, a leader in Benefits Administration, located in Franklin, MA currently has openings for Call Center Representatives for their Open Enrollment Season! This is a seasonal role with a Completion Incentive Bonus.   Candidates will work remotely, but MUST be within an hour of Franklin, MA for consideration. Schedule: M-F, shifts between 7:00AM-10:00PM (shift differential available for later shifts)  MUST be flexible to work any shift within those hours. Saturdays may be required during peak times: 10AM-2PM EST  salary: $18.5 - $18.5 per hourshift: Firstwork hours: 7 AM - 10 PMeducation: High` SchoolResponsibilities Handling high volume of inbound customer calls (40+/day), some outbound. Enrolling clients in benefits – authenticating callers, troubleshooting issues, answering questions i.e. the difference between high and low plans; maximum contribution to HSA, etc. Documenting all call information and activity in system.  Providing excellent customer service to all clients.  The essential functions of this role include:working weekendsSkillsBenefits AdministrationCall CenterBenefitsInsuranceCustomer RelationsCustomer ServiceCommunicationFollow-upFollowing InstructionsInterpersonal SkillsMulti-taskingQualificationsYears of experience: 2 yearsExperience level: ExperiencedRandstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad. Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status. For certain assignments, Covid-19 vaccination and/or testing may be required by Randstad's client or applicable federal mandate, subject to approved medical or religious accommodations. Carefully review the job posting for details on vaccine/testing requirements or ask your Randstad representative for more information.
    • urbandale, iowa (remote)
    • temporary
    • $18.50 per hour
     Our client, a leader in Benefits Administration, located in Urbandale, IA currently has openings for Call Center Representatives for their Open Enrollment Season! This is a seasonal role with a Completion Incentive Bonus.   Candidates will work remotely, but MUST be within an hour of Urbandale, IA. Schedule: M-F, shifts between 7:00AM-10:00PM (shift differential available for later shifts)  MUST be flexible to work any shift within those hours. Saturdays may be required during peak times: 10AM-2PM EST  salary: $18.5 - $18.5 per hourshift: Firstwork hours: 7 AM - 10 PMeducation: High` SchoolResponsibilities Handling high volume of inbound customer calls (40+/day), some outbound. Enrolling clients in benefits – authenticating callers, troubleshooting issues, answering questions i.e. the difference between high and low plans; maximum contribution to HSA, etc. Documenting all call information and activity in system.  Providing excellent customer service to all clients.  The essential functions of this role include:working weekendsSkillsBenefits AdministrationCall CenterBenefitsInsuranceCustomer RelationsCustomer ServiceCommunicationFollow-upFollowing InstructionsInterpersonal SkillsMulti-taskingQualificationsYears of experience: 2 yearsExperience level: ExperiencedRandstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad. Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status. For certain assignments, Covid-19 vaccination and/or testing may be required by Randstad's client or applicable federal mandate, subject to approved medical or religious accommodations. Carefully review the job posting for details on vaccine/testing requirements or ask your Randstad representative for more information.
     Our client, a leader in Benefits Administration, located in Urbandale, IA currently has openings for Call Center Representatives for their Open Enrollment Season! This is a seasonal role with a Completion Incentive Bonus.   Candidates will work remotely, but MUST be within an hour of Urbandale, IA. Schedule: M-F, shifts between 7:00AM-10:00PM (shift differential available for later shifts)  MUST be flexible to work any shift within those hours. Saturdays may be required during peak times: 10AM-2PM EST  salary: $18.5 - $18.5 per hourshift: Firstwork hours: 7 AM - 10 PMeducation: High` SchoolResponsibilities Handling high volume of inbound customer calls (40+/day), some outbound. Enrolling clients in benefits – authenticating callers, troubleshooting issues, answering questions i.e. the difference between high and low plans; maximum contribution to HSA, etc. Documenting all call information and activity in system.  Providing excellent customer service to all clients.  The essential functions of this role include:working weekendsSkillsBenefits AdministrationCall CenterBenefitsInsuranceCustomer RelationsCustomer ServiceCommunicationFollow-upFollowing InstructionsInterpersonal SkillsMulti-taskingQualificationsYears of experience: 2 yearsExperience level: ExperiencedRandstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad. Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status. For certain assignments, Covid-19 vaccination and/or testing may be required by Randstad's client or applicable federal mandate, subject to approved medical or religious accommodations. Carefully review the job posting for details on vaccine/testing requirements or ask your Randstad representative for more information.
    • miami, florida (remote)
    • temporary
    • $16.50 per hour
     Our client, a leader in Benefits Administration, located in Miami, FL currently has openings for Call Center Representatives for their Open Enrollment Season! This is a seasonal role with a Completion Incentive Bonus.   Candidates will work remotely, but MUST be within an hour of Miami, FL for consideration. Schedule: M-F, shifts between 7:00AM-10:00PM (shift differential available for later shifts)  MUST be flexible to work any shift within those hours. Saturdays may be required during peak times: 10AM-2PM EST  salary: $16.5 - $16.5 per hourshift: Firstwork hours: 7 AM - 10 PMeducation: High` SchoolResponsibilities Handling high volume of inbound customer calls (40+/day), some outbound. Enrolling clients in benefits – authenticating callers, troubleshooting issues, answering questions i.e. the difference between high and low plans; maximum contribution to HSA, etc. Documenting all call information and activity in system.  Providing excellent customer service to all clients.  The essential functions of this role include:working weekendsSkillsBenefits AdministrationCall CenterBenefitsInsuranceCustomer RelationsCustomer ServiceCommunicationFollow-upFollowing InstructionsInterpersonal SkillsMulti-taskingQualificationsYears of experience: 2 yearsExperience level: ExperiencedRandstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad. Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status. For certain assignments, Covid-19 vaccination and/or testing may be required by Randstad's client or applicable federal mandate, subject to approved medical or religious accommodations. Carefully review the job posting for details on vaccine/testing requirements or ask your Randstad representative for more information.
     Our client, a leader in Benefits Administration, located in Miami, FL currently has openings for Call Center Representatives for their Open Enrollment Season! This is a seasonal role with a Completion Incentive Bonus.   Candidates will work remotely, but MUST be within an hour of Miami, FL for consideration. Schedule: M-F, shifts between 7:00AM-10:00PM (shift differential available for later shifts)  MUST be flexible to work any shift within those hours. Saturdays may be required during peak times: 10AM-2PM EST  salary: $16.5 - $16.5 per hourshift: Firstwork hours: 7 AM - 10 PMeducation: High` SchoolResponsibilities Handling high volume of inbound customer calls (40+/day), some outbound. Enrolling clients in benefits – authenticating callers, troubleshooting issues, answering questions i.e. the difference between high and low plans; maximum contribution to HSA, etc. Documenting all call information and activity in system.  Providing excellent customer service to all clients.  The essential functions of this role include:working weekendsSkillsBenefits AdministrationCall CenterBenefitsInsuranceCustomer RelationsCustomer ServiceCommunicationFollow-upFollowing InstructionsInterpersonal SkillsMulti-taskingQualificationsYears of experience: 2 yearsExperience level: ExperiencedRandstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad. Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status. For certain assignments, Covid-19 vaccination and/or testing may be required by Randstad's client or applicable federal mandate, subject to approved medical or religious accommodations. Carefully review the job posting for details on vaccine/testing requirements or ask your Randstad representative for more information.
    • houston, texas (remote)
    • temporary
    • $16.50 per hour
     Our client, a leader in Benefits Administration, located in Houston, TX currently has openings for Call Center Representatives for their Open Enrollment Season! This is a seasonal role with a Completion Incentive Bonus.   Candidates will work remotely, but MUST be within an hour of Houston, TX for consideration. Schedule: M-F, shifts between 7:00AM-10:00PM (shift differential available for later shifts)  MUST be flexible to work any shift within those hours. Saturdays may be required during peak times: 10AM-2PM EST  salary: $16.5 - $16.5 per hourshift: Firstwork hours: 7 AM - 10 PMeducation: High` SchoolResponsibilities Handling high volume of inbound customer calls (40+/day), some outbound. Enrolling clients in benefits – authenticating callers, troubleshooting issues, answering questions i.e. the difference between high and low plans; maximum contribution to HSA, etc. Documenting all call information and activity in system.  Providing excellent customer service to all clients.  The essential functions of this role include:working weekendsSkillsBenefits AdministrationCall CenterBenefitsInsuranceCustomer RelationsCustomer ServiceCommunicationFollow-upFollowing InstructionsInterpersonal SkillsMulti-taskingQualificationsYears of experience: 2 yearsExperience level: ExperiencedRandstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad. Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status. For certain assignments, Covid-19 vaccination and/or testing may be required by Randstad's client or applicable federal mandate, subject to approved medical or religious accommodations. Carefully review the job posting for details on vaccine/testing requirements or ask your Randstad representative for more information.
     Our client, a leader in Benefits Administration, located in Houston, TX currently has openings for Call Center Representatives for their Open Enrollment Season! This is a seasonal role with a Completion Incentive Bonus.   Candidates will work remotely, but MUST be within an hour of Houston, TX for consideration. Schedule: M-F, shifts between 7:00AM-10:00PM (shift differential available for later shifts)  MUST be flexible to work any shift within those hours. Saturdays may be required during peak times: 10AM-2PM EST  salary: $16.5 - $16.5 per hourshift: Firstwork hours: 7 AM - 10 PMeducation: High` SchoolResponsibilities Handling high volume of inbound customer calls (40+/day), some outbound. Enrolling clients in benefits – authenticating callers, troubleshooting issues, answering questions i.e. the difference between high and low plans; maximum contribution to HSA, etc. Documenting all call information and activity in system.  Providing excellent customer service to all clients.  The essential functions of this role include:working weekendsSkillsBenefits AdministrationCall CenterBenefitsInsuranceCustomer RelationsCustomer ServiceCommunicationFollow-upFollowing InstructionsInterpersonal SkillsMulti-taskingQualificationsYears of experience: 2 yearsExperience level: ExperiencedRandstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad. Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status. For certain assignments, Covid-19 vaccination and/or testing may be required by Randstad's client or applicable federal mandate, subject to approved medical or religious accommodations. Carefully review the job posting for details on vaccine/testing requirements or ask your Randstad representative for more information.
    • dallas, texas (remote)
    • temporary
    • $16.50 per hour
     Our client, a leader in Benefits Administration, located in Dallas, TX currently has openings for Call Center Representatives for their Open Enrollment Season! This is a seasonal role with a Completion Incentive Bonus.   Candidates will work remotely, but MUST be within an hour of Dallas, TX for consideration. Schedule: M-F, shifts between 7:00AM-10:00PM (shift differential available for later shifts)  MUST be flexible to work any shift within those hours. Saturdays may be required during peak times: 10AM-2PM EST  salary: $16.5 - $16.5 per hourshift: Firstwork hours: 7 AM - 10 PMeducation: High` SchoolResponsibilities Handling high volume of inbound customer calls (40+/day), some outbound. Enrolling clients in benefits – authenticating callers, troubleshooting issues, answering questions i.e. the difference between high and low plans; maximum contribution to HSA, etc. Documenting all call information and activity in system.  Providing excellent customer service to all clients.  The essential functions of this role include:working weekendsSkillsBenefits AdministrationCall CenterBenefitsInsuranceCustomer RelationsCustomer ServiceCommunicationFollow-upFollowing InstructionsInterpersonal SkillsMulti-taskingQualificationsYears of experience: 2 yearsExperience level: ExperiencedRandstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad. Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status. For certain assignments, Covid-19 vaccination and/or testing may be required by Randstad's client or applicable federal mandate, subject to approved medical or religious accommodations. Carefully review the job posting for details on vaccine/testing requirements or ask your Randstad representative for more information.
     Our client, a leader in Benefits Administration, located in Dallas, TX currently has openings for Call Center Representatives for their Open Enrollment Season! This is a seasonal role with a Completion Incentive Bonus.   Candidates will work remotely, but MUST be within an hour of Dallas, TX for consideration. Schedule: M-F, shifts between 7:00AM-10:00PM (shift differential available for later shifts)  MUST be flexible to work any shift within those hours. Saturdays may be required during peak times: 10AM-2PM EST  salary: $16.5 - $16.5 per hourshift: Firstwork hours: 7 AM - 10 PMeducation: High` SchoolResponsibilities Handling high volume of inbound customer calls (40+/day), some outbound. Enrolling clients in benefits – authenticating callers, troubleshooting issues, answering questions i.e. the difference between high and low plans; maximum contribution to HSA, etc. Documenting all call information and activity in system.  Providing excellent customer service to all clients.  The essential functions of this role include:working weekendsSkillsBenefits AdministrationCall CenterBenefitsInsuranceCustomer RelationsCustomer ServiceCommunicationFollow-upFollowing InstructionsInterpersonal SkillsMulti-taskingQualificationsYears of experience: 2 yearsExperience level: ExperiencedRandstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad. Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status. For certain assignments, Covid-19 vaccination and/or testing may be required by Randstad's client or applicable federal mandate, subject to approved medical or religious accommodations. Carefully review the job posting for details on vaccine/testing requirements or ask your Randstad representative for more information.
    • tampa, florida (remote)
    • temporary
    • $16.50 per hour
    Our client, a leader in Benefits Administration, located in Tampa, FL currently has openings for Call Center Representatives for their Open Enrollment Season! This is a seasonal role with a Completion Incentive Bonus.   Candidates will work remotely, but MUST be within an hour of Tampa, FL for consideration. Schedule: M-F, shifts between 7:00AM-10:00PM (shift differential available for later shifts)  MUST be flexible to work any shift within those hours. Saturdays may be required during peak times: 10AM-2PM EST  salary: $16.5 - $16.5 per hourshift: Firstwork hours: 7 AM - 10 PMeducation: High` SchoolResponsibilities Handling high volume of inbound customer calls (40+/day), some outbound. Enrolling clients in benefits – authenticating callers, troubleshooting issues, answering questions i.e. the difference between high and low plans; maximum contribution to HSA, etc. Documenting all call information and activity in system.  Providing excellent customer service to all clients.  The essential functions of this role include:working weekendsSkillsBenefits AdministrationCall CenterBenefitsInsuranceCustomer RelationsCustomer ServiceCommunicationFollow-upFollowing InstructionsInterpersonal SkillsMulti-taskingQualificationsYears of experience: 2 yearsExperience level: ExperiencedRandstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad. Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status. For certain assignments, Covid-19 vaccination and/or testing may be required by Randstad's client or applicable federal mandate, subject to approved medical or religious accommodations. Carefully review the job posting for details on vaccine/testing requirements or ask your Randstad representative for more information.
    Our client, a leader in Benefits Administration, located in Tampa, FL currently has openings for Call Center Representatives for their Open Enrollment Season! This is a seasonal role with a Completion Incentive Bonus.   Candidates will work remotely, but MUST be within an hour of Tampa, FL for consideration. Schedule: M-F, shifts between 7:00AM-10:00PM (shift differential available for later shifts)  MUST be flexible to work any shift within those hours. Saturdays may be required during peak times: 10AM-2PM EST  salary: $16.5 - $16.5 per hourshift: Firstwork hours: 7 AM - 10 PMeducation: High` SchoolResponsibilities Handling high volume of inbound customer calls (40+/day), some outbound. Enrolling clients in benefits – authenticating callers, troubleshooting issues, answering questions i.e. the difference between high and low plans; maximum contribution to HSA, etc. Documenting all call information and activity in system.  Providing excellent customer service to all clients.  The essential functions of this role include:working weekendsSkillsBenefits AdministrationCall CenterBenefitsInsuranceCustomer RelationsCustomer ServiceCommunicationFollow-upFollowing InstructionsInterpersonal SkillsMulti-taskingQualificationsYears of experience: 2 yearsExperience level: ExperiencedRandstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad. Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status. For certain assignments, Covid-19 vaccination and/or testing may be required by Randstad's client or applicable federal mandate, subject to approved medical or religious accommodations. Carefully review the job posting for details on vaccine/testing requirements or ask your Randstad representative for more information.
    • tampa, florida (remote)
    • temporary
    • $16.50 per hour
     Our client, a leader in Benefits Administration, located in Tampa, FL currently has openings for Call Center Representatives for their Open Enrollment Season! This is a seasonal role with a Completion Incentive Bonus.   Candidates will work remotely, but MUST be within an hour of Tampa, FL for consideration. Schedule: M-F, shifts between 7:00AM-10:00PM (shift differential available for later shifts)  MUST be flexible to work any shift within those hours. Saturdays may be required during peak times: 10AM-2PM EST  salary: $16.5 - $16.5 per hourshift: Firstwork hours: 7 AM - 10 PMeducation: High` SchoolResponsibilities Handling high volume of inbound customer calls (40+/day), some outbound. Enrolling clients in benefits – authenticating callers, troubleshooting issues, answering questions i.e. the difference between high and low plans; maximum contribution to HSA, etc. Documenting all call information and activity in system.  Providing excellent customer service to all clients.  The essential functions of this role include:working weekendsSkillsBenefits AdministrationCall CenterBenefitsInsuranceCustomer RelationsCustomer ServiceCommunicationFollow-upFollowing InstructionsInterpersonal SkillsMulti-taskingQualificationsYears of experience: 2 yearsExperience level: ExperiencedRandstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad. Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status. For certain assignments, Covid-19 vaccination and/or testing may be required by Randstad's client or applicable federal mandate, subject to approved medical or religious accommodations. Carefully review the job posting for details on vaccine/testing requirements or ask your Randstad representative for more information.
     Our client, a leader in Benefits Administration, located in Tampa, FL currently has openings for Call Center Representatives for their Open Enrollment Season! This is a seasonal role with a Completion Incentive Bonus.   Candidates will work remotely, but MUST be within an hour of Tampa, FL for consideration. Schedule: M-F, shifts between 7:00AM-10:00PM (shift differential available for later shifts)  MUST be flexible to work any shift within those hours. Saturdays may be required during peak times: 10AM-2PM EST  salary: $16.5 - $16.5 per hourshift: Firstwork hours: 7 AM - 10 PMeducation: High` SchoolResponsibilities Handling high volume of inbound customer calls (40+/day), some outbound. Enrolling clients in benefits – authenticating callers, troubleshooting issues, answering questions i.e. the difference between high and low plans; maximum contribution to HSA, etc. Documenting all call information and activity in system.  Providing excellent customer service to all clients.  The essential functions of this role include:working weekendsSkillsBenefits AdministrationCall CenterBenefitsInsuranceCustomer RelationsCustomer ServiceCommunicationFollow-upFollowing InstructionsInterpersonal SkillsMulti-taskingQualificationsYears of experience: 2 yearsExperience level: ExperiencedRandstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad. Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status. For certain assignments, Covid-19 vaccination and/or testing may be required by Randstad's client or applicable federal mandate, subject to approved medical or religious accommodations. Carefully review the job posting for details on vaccine/testing requirements or ask your Randstad representative for more information.
    • winston salem, north carolina (remote)
    • temporary
    • $18 - $20 per hour
    Are you passionate about Customer Service? Do you enjoy coaching your team to success? If so, we want you as a part of our team.  As a Call Center Team Lead, your focus will be on the overall development and management of Customer Service Representatives. You will monitor and evaluate the quality and handling of inbound calls, outbound calls and/ or correspondence, document quality and productivity issues, and document performance measures for management review. Our focus is on the quality of the information given to our customers and on the ability of our Customer Service Representatives to resolve the customer's issue on the first call. We want your passion for quality and success on our te