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66 jobs found for call center in san francisco, california

    • hayward, california
    • temp to perm
    • $20 per hour
    A full-service agency with a range of talented staff, offering creative custom and branded merchandise and uniforms for mid to large-size companies with high volume needs is in need of an experienced customer service representative to join their team. The CSR is an enthusiastic individual who can listen to customer service issues and then offer a unique and innovative solution to each problem. The Customer Service Representative will have a command of the company’s customer service policies, and be well-trained in product knowledge that can be critical for offering quick and accurate assistance to customers. If that is you please apply below.salary: $20 - $20 per hourshift: Firstwork hours: 7 AM - 4:30 PMeducation: High` SchoolResponsibilities Responsible for maintaining a high level of professionalism with clients and working to establish a positive rapport with every caller.  Answers incoming customer calls, processes electronic orders via Way To Be websites and others, manage billing questions, product problems, service questions and general client concerns.  Updates customer information in the customer service database during and after each transaction.  Works with the management team to stay updated on product knowledge and be informed of any changes in company policies.  Impacts the company’s bottom line by problem solving and turning frustrated clients into repeat customers.  Creates customer service reports to correct wrong orders as needed.  Processes returns (limited CSRs).  Attends monthly production meetings.  Works on special and custom projects as needed. Bilingual required: SpanishSkillsTelephone EtiquetteActive ListeningCustomer supportCUSTOMER ORDERS/SALESCall Center SupportQualificationsYears of experience: 2 yearsExperience level: ExperiencedRandstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad. Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.Qualified applicants in San Francisco with criminal histories will be considered for employment in accordance with the San Francisco Fair Chance Ordinance. We will consider for employment all qualified Applicants, including those with criminal histories, in a manner consistent with the requirements of applicable state and local laws, including the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance. For certain assignments, Covid-19 vaccination and/or testing may be required by Randstad's client or applicable federal mandate, subject to approved medical or religious accommodations. Carefully review the job posting for details on vaccine/testing requirements or ask your Randstad representative for more information.
    A full-service agency with a range of talented staff, offering creative custom and branded merchandise and uniforms for mid to large-size companies with high volume needs is in need of an experienced customer service representative to join their team. The CSR is an enthusiastic individual who can listen to customer service issues and then offer a unique and innovative solution to each problem. The Customer Service Representative will have a command of the company’s customer service policies, and be well-trained in product knowledge that can be critical for offering quick and accurate assistance to customers. If that is you please apply below.salary: $20 - $20 per hourshift: Firstwork hours: 7 AM - 4:30 PMeducation: High` SchoolResponsibilities Responsible for maintaining a high level of professionalism with clients and working to establish a positive rapport with every caller.  Answers incoming customer calls, processes electronic orders via Way To Be websites and others, manage billing questions, product problems, service questions and general client concerns.  Updates customer information in the customer service database during and after each transaction.  Works with the management team to stay updated on product knowledge and be informed of any changes in company policies.  Impacts the company’s bottom line by problem solving and turning frustrated clients into repeat customers.  Creates customer service reports to correct wrong orders as needed.  Processes returns (limited CSRs).  Attends monthly production meetings.  Works on special and custom projects as needed. Bilingual required: SpanishSkillsTelephone EtiquetteActive ListeningCustomer supportCUSTOMER ORDERS/SALESCall Center SupportQualificationsYears of experience: 2 yearsExperience level: ExperiencedRandstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad. Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.Qualified applicants in San Francisco with criminal histories will be considered for employment in accordance with the San Francisco Fair Chance Ordinance. We will consider for employment all qualified Applicants, including those with criminal histories, in a manner consistent with the requirements of applicable state and local laws, including the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance. For certain assignments, Covid-19 vaccination and/or testing may be required by Randstad's client or applicable federal mandate, subject to approved medical or religious accommodations. Carefully review the job posting for details on vaccine/testing requirements or ask your Randstad representative for more information.
    • san francisco, california
    • permanent
    • $85,000 - $110,000 per year
    Randstad's client is seeking a Regional Contact Center Sales Manager.  This Direct Hire role manages and coordinates all contact center operations for the assigned region. This role serves as a critical leader to the overall contact center sales growth strategy and drive the execution of growth initiatives to achieve corporate objectives.  Our Client is part of the largest network of commercial vehicle dealerships in North America representing truck and trailer manufacturers. *** APPLICANTS MUST RESIDE IN PACIFIC STANDARD TIME ZONE   salary: $85,000 - $110,000 per yearshift: Firstwork hours: 8 AM - 4 PMeducation: BachelorResponsibilities Drive revenue growth by recruiting, onboarding, training and developing your.Assist the organization in continuous improvement by providing support for customers with intent to exceed company goals.Train and develop employees skills, product knowledge, teamwork, time management, competitive knowledge, and career goals pursuits.Drive operational excellence through strong pipeline management and accurate forecastingProvide regular, data-based updates to the leadership teamMonitor team adherence to schedules to ensure service level and response time objectives are met.Provide recommendations to ensure contact center is staffed appropriately to meet set service level KPIs.Collaborate and communicate with leadership team members.Communicate corporate, divisional, regional and/or district mission, goals and activities to sales team.Lead projects as required to achieve business objectives and goals. The essential functions of this role include: working up to 10 hrs of overtime per week Skills ManagementLeadershipCall CenterLeading Remote EmployeesB2B Business to BusinessOperational improvementOperational and Strategy AlignmentActive ListeningTelephone EtiquetteAdapting to ChangeCall Center SupportSalesCoachingBudgetBusiness operationsAnalysis - SalesInside SalesSales IncentivesSales SupportSales/MarketingManagingNew Business SalesScheduling AppointmentsPreparing AgendasMaintaining CalendarsOrganizationPrioritizingWorking IndependentlyCRMWorkforce Optimization Qualifications Years of experience: 3 yearsExperience level: Manager Randstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad.Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.EOEDisclaime For certain assignments, Covid-19 vaccination and/or testing may be required by Randstad's client or applicable federal mandate, subject to approved medical or religious accommodations. Carefully review the job posting for details on vaccine/testing requirements or ask your Randstad representative for more information.
    Randstad's client is seeking a Regional Contact Center Sales Manager.  This Direct Hire role manages and coordinates all contact center operations for the assigned region. This role serves as a critical leader to the overall contact center sales growth strategy and drive the execution of growth initiatives to achieve corporate objectives.  Our Client is part of the largest network of commercial vehicle dealerships in North America representing truck and trailer manufacturers. *** APPLICANTS MUST RESIDE IN PACIFIC STANDARD TIME ZONE   salary: $85,000 - $110,000 per yearshift: Firstwork hours: 8 AM - 4 PMeducation: BachelorResponsibilities Drive revenue growth by recruiting, onboarding, training and developing your.Assist the organization in continuous improvement by providing support for customers with intent to exceed company goals.Train and develop employees skills, product knowledge, teamwork, time management, competitive knowledge, and career goals pursuits.Drive operational excellence through strong pipeline management and accurate forecastingProvide regular, data-based updates to the leadership teamMonitor team adherence to schedules to ensure service level and response time objectives are met.Provide recommendations to ensure contact center is staffed appropriately to meet set service level KPIs.Collaborate and communicate with leadership team members.Communicate corporate, divisional, regional and/or district mission, goals and activities to sales team.Lead projects as required to achieve business objectives and goals. The essential functions of this role include: working up to 10 hrs of overtime per week Skills ManagementLeadershipCall CenterLeading Remote EmployeesB2B Business to BusinessOperational improvementOperational and Strategy AlignmentActive ListeningTelephone EtiquetteAdapting to ChangeCall Center SupportSalesCoachingBudgetBusiness operationsAnalysis - SalesInside SalesSales IncentivesSales SupportSales/MarketingManagingNew Business SalesScheduling AppointmentsPreparing AgendasMaintaining CalendarsOrganizationPrioritizingWorking IndependentlyCRMWorkforce Optimization Qualifications Years of experience: 3 yearsExperience level: Manager Randstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad.Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.EOEDisclaime For certain assignments, Covid-19 vaccination and/or testing may be required by Randstad's client or applicable federal mandate, subject to approved medical or religious accommodations. Carefully review the job posting for details on vaccine/testing requirements or ask your Randstad representative for more information.
    • san francisco, california (remote)
    • permanent
    • $85,000 - $110,000 per year
    Randstad's client is seeking a Regional Contact Center Sales Manager.  This Direct Hire role manages and coordinates all contact center operations for the assigned region. This role serves as a critical leader to the overall contact center sales growth strategy and drive the execution of growth initiatives to achieve corporate objectives.  Our Client is part of the largest network of commercial vehicle dealerships in North America representing truck and trailer manufacturers. *** APPLICANTS MUST RESIDE IN PACIFIC STANDARD TIME ZONE   salary: $85,000 - $110,000 per yearshift: Firstwork hours: 8 AM - 4 PMeducation: BachelorResponsibilities Drive revenue growth by recruiting, onboarding, training and developing your. Assist the organization in continuous improvement by providing support for customers with intent to exceed company goals. Train and develop employees skills, product knowledge, teamwork, time management, competitive knowledge, and career goals pursuits. Drive operational excellence through strong pipeline management and accurate forecasting Provide regular, data-based updates to the leadership team Monitor team adherence to schedules to ensure service level and response time objectives are met. Provide recommendations to ensure contact center is staffed appropriately to meet set service level KPIs. Collaborate and communicate with leadership team members. Communicate corporate, divisional, regional and/or district mission, goals and activities to sales team. Lead projects as required to achieve business objectives and goals. The essential functions of this role include:working up to 10 hrs of overtime per weekSkillsManagementLeadershipCall CenterLeading Remote EmployeesB2B Business to BusinessOperational improvementOperational and Strategy AlignmentActive ListeningTelephone EtiquetteAdapting to ChangeCall Center SupportSalesCoachingBudgetBusiness operationsAnalysis - SalesInside SalesSales IncentivesSales SupportSales/MarketingManagingNew Business SalesScheduling AppointmentsPreparing AgendasMaintaining CalendarsOrganizationPrioritizingWorking IndependentlyCRMWorkforce OptimizationQualificationsYears of experience: 3 yearsExperience level: ManagerRandstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad. Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.EOEDisclaime For certain assignments, Covid-19 vaccination and/or testing may be required by Randstad's client or applicable federal mandate, subject to approved medical or religious accommodations. Carefully review the job posting for details on vaccine/testing requirements or ask your Randstad representative for more information.
    Randstad's client is seeking a Regional Contact Center Sales Manager.  This Direct Hire role manages and coordinates all contact center operations for the assigned region. This role serves as a critical leader to the overall contact center sales growth strategy and drive the execution of growth initiatives to achieve corporate objectives.  Our Client is part of the largest network of commercial vehicle dealerships in North America representing truck and trailer manufacturers. *** APPLICANTS MUST RESIDE IN PACIFIC STANDARD TIME ZONE   salary: $85,000 - $110,000 per yearshift: Firstwork hours: 8 AM - 4 PMeducation: BachelorResponsibilities Drive revenue growth by recruiting, onboarding, training and developing your. Assist the organization in continuous improvement by providing support for customers with intent to exceed company goals. Train and develop employees skills, product knowledge, teamwork, time management, competitive knowledge, and career goals pursuits. Drive operational excellence through strong pipeline management and accurate forecasting Provide regular, data-based updates to the leadership team Monitor team adherence to schedules to ensure service level and response time objectives are met. Provide recommendations to ensure contact center is staffed appropriately to meet set service level KPIs. Collaborate and communicate with leadership team members. Communicate corporate, divisional, regional and/or district mission, goals and activities to sales team. Lead projects as required to achieve business objectives and goals. The essential functions of this role include:working up to 10 hrs of overtime per weekSkillsManagementLeadershipCall CenterLeading Remote EmployeesB2B Business to BusinessOperational improvementOperational and Strategy AlignmentActive ListeningTelephone EtiquetteAdapting to ChangeCall Center SupportSalesCoachingBudgetBusiness operationsAnalysis - SalesInside SalesSales IncentivesSales SupportSales/MarketingManagingNew Business SalesScheduling AppointmentsPreparing AgendasMaintaining CalendarsOrganizationPrioritizingWorking IndependentlyCRMWorkforce OptimizationQualificationsYears of experience: 3 yearsExperience level: ManagerRandstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad. Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.EOEDisclaime For certain assignments, Covid-19 vaccination and/or testing may be required by Randstad's client or applicable federal mandate, subject to approved medical or religious accommodations. Carefully review the job posting for details on vaccine/testing requirements or ask your Randstad representative for more information.
    • san pablo, california
    • temporary
    • $22 per hour
    Would you say you have experience providing world-class customer service? We have a local transportation and logistics company that is in need of someone with your expertise. This is a high volume and fast-paced environment where you will be required to multi-task efficiently dispatching drivers. You will follow up with customers/drivers via phone, email, and fax to retrieve any necessary information. Temporary Dispatcher needed, no experience needed. Great opportunity for someone with customer service experience interested in experience Dispatch. Weekends are required!   salary: $22 - $22 per hourshift: Firstwork hours: 7:30 AM - 4:30 PMeducation: High` SchoolResponsibilitiesPrint delivery tickets for inbound trucks and fax them to Network Carriers Research and update orders on Restoration Hardware’s “Ready to be Scheduled” (RTBS) report; work with Network Carriers to get orders scheduled Process Return Authorizations (RAs), RA Clarifications, Pending RAs, Not in iDirect RAs, etc. for all locations Manage the Open RA report (monthly) Research orders on the “Over 50” report (orders that have a delivery date 50 days old) either by obtaining a POD from the Network Carrier or conducting a follow-up survey with the customer to confirm delivery; update the system so we can invoice the client Respond to pending invoice questions from the Network Carrier Invoicing Team Validate and update complete dates in iDirect for orders that have a scheduled date Assist Operations Supervisor with building return trucks Serve as backup for Operations Supervisor’s phone and email Schedule: Wed, Thurs, Fri, Sat, Sun can be flexible Thurs-Sun Available Immediately!The essential functions of this role include:working weekendsSkillsCustomer ServiceTelephone EtiquetteCustomer supportMicrosoft OfficeQualificationsYears of experience: 0 yearsExperience level: Entry LevelRandstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad. Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.Qualified applicants in San Francisco with criminal histories will be considered for employment in accordance with the San Francisco Fair Chance Ordinance. We will consider for employment all qualified Applicants, including those with criminal histories, in a manner consistent with the requirements of applicable state and local laws, including the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance. For certain assignments, Covid-19 vaccination and/or testing may be required by Randstad's client or applicable federal mandate, subject to approved medical or religious accommodations. Carefully review the job posting for details on vaccine/testing requirements or ask your Randstad representative for more information.
    Would you say you have experience providing world-class customer service? We have a local transportation and logistics company that is in need of someone with your expertise. This is a high volume and fast-paced environment where you will be required to multi-task efficiently dispatching drivers. You will follow up with customers/drivers via phone, email, and fax to retrieve any necessary information. Temporary Dispatcher needed, no experience needed. Great opportunity for someone with customer service experience interested in experience Dispatch. Weekends are required!   salary: $22 - $22 per hourshift: Firstwork hours: 7:30 AM - 4:30 PMeducation: High` SchoolResponsibilitiesPrint delivery tickets for inbound trucks and fax them to Network Carriers Research and update orders on Restoration Hardware’s “Ready to be Scheduled” (RTBS) report; work with Network Carriers to get orders scheduled Process Return Authorizations (RAs), RA Clarifications, Pending RAs, Not in iDirect RAs, etc. for all locations Manage the Open RA report (monthly) Research orders on the “Over 50” report (orders that have a delivery date 50 days old) either by obtaining a POD from the Network Carrier or conducting a follow-up survey with the customer to confirm delivery; update the system so we can invoice the client Respond to pending invoice questions from the Network Carrier Invoicing Team Validate and update complete dates in iDirect for orders that have a scheduled date Assist Operations Supervisor with building return trucks Serve as backup for Operations Supervisor’s phone and email Schedule: Wed, Thurs, Fri, Sat, Sun can be flexible Thurs-Sun Available Immediately!The essential functions of this role include:working weekendsSkillsCustomer ServiceTelephone EtiquetteCustomer supportMicrosoft OfficeQualificationsYears of experience: 0 yearsExperience level: Entry LevelRandstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad. Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.Qualified applicants in San Francisco with criminal histories will be considered for employment in accordance with the San Francisco Fair Chance Ordinance. We will consider for employment all qualified Applicants, including those with criminal histories, in a manner consistent with the requirements of applicable state and local laws, including the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance. For certain assignments, Covid-19 vaccination and/or testing may be required by Randstad's client or applicable federal mandate, subject to approved medical or religious accommodations. Carefully review the job posting for details on vaccine/testing requirements or ask your Randstad representative for more information.
    • alameda, california
    • temporary
    • $21 per hour
    Your talent is that you have many talents. You drive quality.  Are you looking to utilize your current skills in a new safe and ever evolving environment? I will be conducting interviews this week for HR Service Center Representatives in Alameda. I’m eager to speak with you further about this opportunity below and others. See how your skills can contribute to our client, a World-Class Leader in the healthcare industry, whose mission is to provide high-quality and affordable healthcare to the community it serves. If you’re an experienced HR Representative, have the skills listed below and are interested in working with a solid company, this is the job for you! Pay: $21.00 per hour Must be open to working any shift M-F 9am-5:30pm Alameda, CA 94502 2 year assignment Assessment required Please complete this questionnaire ASAP: https://forms.gle/358xwhUDkYQhCFWaA  salary: $21 - $21 per hourshift: Firstwork hours: 9 AM - 5:30 PMeducation: High` SchoolResponsibilities Strong customer orientation Demonstrated ability to type at least 45 words or keystrokes per minute while interacting with customers on the telephone Demonstrated experience navigating Windows-based Human Resources information systems required Ability to effectively interact with all levels within an organization required Attention to detail, accuracy and quality required Excellent interpersonal, verbal and written communication skills with a customer service focus required Ability to work independently under limited supervision as prescribed by established HR Service Center guidelines and procedures SkillsOrganizational SkillsPhonesInterpersonal SkillsHandling Confidential InformationConflict ResolutionOral CommunicationProblem SolvingHRISWritten CommunicationOrganizationPrioritizingMulti-taskingQualificationsYears of experience: 2 yearsExperience level: ExperiencedRandstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad. Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.Qualified applicants in San Francisco with c