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3 jobs found for call center in arizona

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    • phoenix, arizona
    • temp to perm
    • $17 - $24 per hour
    We are looking to hire an efficient scheduler to ensure that patients are correctly scheduled for appointments and procedures. The scheduler’s responsibilities include rescheduling and canceling appointments, scheduling referral appointments, and verifying patient’s demographical information. You should also be able to ensure that sufficient time is allocated to each appointment. To be successful as a scheduler, you should be helpful and courteous when answering telephone calls. Ultimately, an exceptional scheduler should be able to build and maintain a good rapport with referring physicians and staff.salary: $17 - $24 per hourshift: Firstwork hours: 8 AM - 5 PMeducation: High` SchoolResponsibilities Scheduling, rescheduling, and canceling patient appointments as required. Answering patients’ questions regarding basic medical tests and procedures. Providing instructions to patients to ensure that they are prepared for examinations and procedures. Confirming patient appointments. Courteously receiving incoming telephone calls and taking messages as needed. Explaining financial requirements and obligations to patients and entering payments into the practice management system. Scheduling referral appointments and follow-ups. Verifying insurance details and informing patients of un-covered fees. Filing documents and organizing supplies. SkillsAppointment SchedulingReceptionist DutiesPatient SupportPatient Financial ServicesCall Center SupportQualificationsYears of experience: 4 yearsExperience level: ExperiencedRandstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad. Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status. For certain assignments, Covid-19 vaccination and/or testing may be required by Randstad's client or applicable federal mandate, subject to approved medical or religious accommodations. Carefully review the job posting for details on vaccine/testing requirements or ask your Randstad representative for more information.
    We are looking to hire an efficient scheduler to ensure that patients are correctly scheduled for appointments and procedures. The scheduler’s responsibilities include rescheduling and canceling appointments, scheduling referral appointments, and verifying patient’s demographical information. You should also be able to ensure that sufficient time is allocated to each appointment. To be successful as a scheduler, you should be helpful and courteous when answering telephone calls. Ultimately, an exceptional scheduler should be able to build and maintain a good rapport with referring physicians and staff.salary: $17 - $24 per hourshift: Firstwork hours: 8 AM - 5 PMeducation: High` SchoolResponsibilities Scheduling, rescheduling, and canceling patient appointments as required. Answering patients’ questions regarding basic medical tests and procedures. Providing instructions to patients to ensure that they are prepared for examinations and procedures. Confirming patient appointments. Courteously receiving incoming telephone calls and taking messages as needed. Explaining financial requirements and obligations to patients and entering payments into the practice management system. Scheduling referral appointments and follow-ups. Verifying insurance details and informing patients of un-covered fees. Filing documents and organizing supplies. SkillsAppointment SchedulingReceptionist DutiesPatient SupportPatient Financial ServicesCall Center SupportQualificationsYears of experience: 4 yearsExperience level: ExperiencedRandstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad. Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status. For certain assignments, Covid-19 vaccination and/or testing may be required by Randstad's client or applicable federal mandate, subject to approved medical or religious accommodations. Carefully review the job posting for details on vaccine/testing requirements or ask your Randstad representative for more information.
    • scottsdale, arizona
    • temporary
    • $17 - $20 per hour
    Randstad has an excellent opportunity with a Major Healthcare client.  Required Qualifications: 2+ years customer service experience 2+ years medical or insurance industry experience 5 years experience in the healthcare industry including, but not limited to, Medicare and/or Medicaid program administration, insurance verification and/or claim adjudication, physician’s office or outpatient billing, pharmacy and/or pharmaceutical manufacturers Must be able to analyze reimbursement specific data and prepare written reports for management and client communications.  Excellent communication and organizational skills Problem solving and decision making skills Ability to effectively handle multiple priorities within a changing environment Excellent Interpersonal skills Good oral and written communication skills Computer literacy ICD-9, HCPCS, CPT experience salary: $17 - $20 per hourshift: Firstwork hours: 8 AM - 5 PMeducation: No Degree RequiredResponsibilities Work with healthcare providers and patients to assist with appeal management for claim denials. Work with physicians and payers to advocate for product specific coverage. Ability to communicate product benefits and efficacy to positively influence payer policy. Capability to monitor drug coverage policies for multiple payers. Review case outcomes to analyze and identify payment and denial trends as well as key findings for client reporting. Conduct external research to identify appropriate alternate funding sources for inclusion to the internal resource database for future reference purposes. Ability to effectively respond to escalated issues and complex cases referred from other Reimbursement employees or manufacturer representatives. SkillsCustomer ServiceHealthcareQualificationsYears of experience: 2 yearsExperience level: Entry LevelRandstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad. Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status. For certain assignments, Covid-19 vaccination and/or testing may be required by Randstad's client or applicable federal mandate, subject to approved medical or religious accommodations. Carefully review the job posting for details on vaccine/testing requirements or ask your Randstad representative for more information.
    Randstad has an excellent opportunity with a Major Healthcare client.  Required Qualifications: 2+ years customer service experience 2+ years medical or insurance industry experience 5 years experience in the healthcare industry including, but not limited to, Medicare and/or Medicaid program administration, insurance verification and/or claim adjudication, physician’s office or outpatient billing, pharmacy and/or pharmaceutical manufacturers Must be able to analyze reimbursement specific data and prepare written reports for management and client communications.  Excellent communication and organizational skills Problem solving and decision making skills Ability to effectively handle multiple priorities within a changing environment Excellent Interpersonal skills Good oral and written communication skills Computer literacy ICD-9, HCPCS, CPT experience salary: $17 - $20 per hourshift: Firstwork hours: 8 AM - 5 PMeducation: No Degree RequiredResponsibilities Work with healthcare providers and patients to assist with appeal management for claim denials. Work with physicians and payers to advocate for product specific coverage. Ability to communicate product benefits and efficacy to positively influence payer policy. Capability to monitor drug coverage policies for multiple payers. Review case outcomes to analyze and identify payment and denial trends as well as key findings for client reporting. Conduct external research to identify appropriate alternate funding sources for inclusion to the internal resource database for future reference purposes. Ability to effectively respond to escalated issues and complex cases referred from other Reimbursement employees or manufacturer representatives. SkillsCustomer ServiceHealthcareQualificationsYears of experience: 2 yearsExperience level: Entry LevelRandstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad. Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status. For certain assignments, Covid-19 vaccination and/or testing may be required by Randstad's client or applicable federal mandate, subject to approved medical or religious accommodations. Carefully review the job posting for details on vaccine/testing requirements or ask your Randstad representative for more information.
    • phoenix, arizona
    • temporary
    • $17 per hour
    Our client, located in Tempe, AZ is currently hiring for Senior Data Entry Representatives.  This role is initially remote but may move onsite so candidates MUST be local to this area.  The ideal candidate will have three plus years of experience in a similar role.  Pharmacy and Oracle experience a plus but not required.  If you are results driven, detail oriented, and ready to put your skills to use please apply today!  salary: $17 - $17 per hourshift: Firstwork hours: 6 AM - 2:30 PMeducation: High` SchoolResponsibilities Capturing and maintaining data for communications regarding medication dispensed in file systems for multiple formularies and clients, including maintenance of file. Manage, drive and continuously improve data collection, analysis and reporting process for key service metrics. Design, build and/or maintain data capture and reporting. Assure application changes and quality measures are maintained. Implement process improvements.  Coordinate and conduct testing for program additions and edits. Collect and analyze organizational data to identify potential, existing or future service process issues. Support, facilitate and manage corporate-driven efforts to improve, standardize, document and control file processes. Work collaboratively with various departments to meet patient service metrics. Maintain a variety of performance metrics. SkillsData EntryData CollectionOperationsMicrosoft ExcelMicrosoft WordProblem SolvingQualificationsYears of experience: 3 yearsExperience level: ExperiencedRandstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad. Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status. For certain assignments, Covid-19 vaccination and/or testing may be required by Randstad's client or applicable federal mandate, subject to approved medical or religious accommodations. Carefully review the job posting for details on vaccine/testing requirements or ask your Randstad representative for more information.
    Our client, located in Tempe, AZ is currently hiring for Senior Data Entry Representatives.  This role is initially remote but may move onsite so candidates MUST be local to this area.  The ideal candidate will have three plus years of experience in a similar role.  Pharmacy and Oracle experience a plus but not required.  If you are results driven, detail oriented, and ready to put your skills to use please apply today!  salary: $17 - $17 per hourshift: Firstwork hours: 6 AM - 2:30 PMeducation: High` SchoolResponsibilities Capturing and maintaining data for communications regarding medication dispensed in file systems for multiple formularies and clients, including maintenance of file. Manage, drive and continuously improve data collection, analysis and reporting process for key service metrics. Design, build and/or maintain data capture and reporting. Assure application changes and quality measures are maintained. Implement process improvements.  Coordinate and conduct testing for program additions and edits. Collect and analyze organizational data to identify potential, existing or future service process issues. Support, facilitate and manage corporate-driven efforts to improve, standardize, document and control file processes. Work collaboratively with various departments to meet patient service metrics. Maintain a variety of performance metrics. SkillsData EntryData CollectionOperationsMicrosoft ExcelMicrosoft WordProblem SolvingQualificationsYears of experience: 3 yearsExperience level: ExperiencedRandstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad. Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status. For certain assignments, Covid-19 vaccination and/or testing may be required by Randstad's client or applicable federal mandate, subject to approved medical or religious accommodations. Carefully review the job posting for details on vaccine/testing requirements or ask your Randstad representative for more information.

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