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58 jobs found for call center in arizona

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    • chandler, arizona
    • temp to perm
    • $18.52 per hour
    Randstad has an excellent career opportunity for an articulate, highly-skilled Customer Service Representative in the growing banking industry. Do you love building solid customer relationships? Then this position may be for you. This position is based in a dynamic, rapidly-changing call center. If you are interested in this role please email Natalie Doty at Natalie.doty@randstadusa.com Subject Line: Randstad Applicant  salary: $18.52 - $18.52 per hourshift: Firstwork hours: 5 AM - 10 PMeducation: High` SchoolResponsibilitiesAs a Wealth Management Client Services Representatives you will work in an inbound contact center taking approximately 40-60 calls daily, providing exceptional service to our Merrill Wealth Management clients regarding their banking and brokerage accounts, credit and debit cards, small business accounts, home loans and / or online banking. 8 weeks of training scheduled Monday - Friday, 10:00 am - 6:30 pm Must be flexible to work various shifts; including Saturdays and Sunday Remote To apply: Please email natalie.doty@randstadusa.com, with an updated resume. Understanding of terminology for banking and brokerage accounts, cards, small business accounts, home loans and /or online banking. Must demonstrate the ability to effectively promote and verbally navigate clients through online and mobile self-service options Must have experience with gathering, absorbing and using facts / information to make effective decisions and develop sustainable solutions to problems / issues. The essential functions of this role include:working weekendsSkillsCall Center SupportTyping SkillsBasic Software SkillsCustomer ServiceClient ServiceBasic Computer SkillsQualificationsYears of experience: 4 yearsExperience level: ExperiencedRandstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad. Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status. For certain assignments, Covid-19 vaccination and/or testing may be required by Randstad's client or applicable federal mandate, subject to approved medical or religious accommodations. Carefully review the job posting for details on vaccine/testing requirements or ask your Randstad representative for more information.
    Randstad has an excellent career opportunity for an articulate, highly-skilled Customer Service Representative in the growing banking industry. Do you love building solid customer relationships? Then this position may be for you. This position is based in a dynamic, rapidly-changing call center. If you are interested in this role please email Natalie Doty at Natalie.doty@randstadusa.com Subject Line: Randstad Applicant  salary: $18.52 - $18.52 per hourshift: Firstwork hours: 5 AM - 10 PMeducation: High` SchoolResponsibilitiesAs a Wealth Management Client Services Representatives you will work in an inbound contact center taking approximately 40-60 calls daily, providing exceptional service to our Merrill Wealth Management clients regarding their banking and brokerage accounts, credit and debit cards, small business accounts, home loans and / or online banking. 8 weeks of training scheduled Monday - Friday, 10:00 am - 6:30 pm Must be flexible to work various shifts; including Saturdays and Sunday Remote To apply: Please email natalie.doty@randstadusa.com, with an updated resume. Understanding of terminology for banking and brokerage accounts, cards, small business accounts, home loans and /or online banking. Must demonstrate the ability to effectively promote and verbally navigate clients through online and mobile self-service options Must have experience with gathering, absorbing and using facts / information to make effective decisions and develop sustainable solutions to problems / issues. The essential functions of this role include:working weekendsSkillsCall Center SupportTyping SkillsBasic Software SkillsCustomer ServiceClient ServiceBasic Computer SkillsQualificationsYears of experience: 4 yearsExperience level: ExperiencedRandstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad. Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status. For certain assignments, Covid-19 vaccination and/or testing may be required by Randstad's client or applicable federal mandate, subject to approved medical or religious accommodations. Carefully review the job posting for details on vaccine/testing requirements or ask your Randstad representative for more information.
    • phoenix, arizona
    • temporary
    • $17 per hour
    Are you looking for a Call Center opportunity wherein you can put your savvy phone skills to good use? Do you want to help support your communities using your exceptional customer service qualities? What about weekly pay and monthly creative engagement activities? Want in on the fun? Join Randstad today! We have over 1,000 Call Center positions available! ***Positions are ONSITE***salary: $17 - $17 per hourshift: Firstwork hours: 8 AM - 6 PMeducation: High` SchoolResponsibilities***Positions are ONSITE*** Start Dates: Weekly start dates - 1st start date: Monday 6/20/2022 Job Details: Inbound, scripted calls Onsite culture: Socially distanced, 2 weeks minimum onsite with possible remote work offered later Location: I-10/University in Phoenix AZ Pay-Rate: $17/hour Duration: 4-6+ months, possible temp-to-hire Schedule availability: 8-hour shift between 7am-7pm, Monday-Friday (NO weekends!) SkillsCall Center (1 year of experience is required)QualificationsYears of experience: 1 yearExperience level: ExperiencedRandstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad. Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status. For certain assignments, Covid-19 vaccination and/or testing may be required by Randstad's client or applicable federal mandate, subject to approved medical or religious accommodations. Carefully review the job posting for details on vaccine/testing requirements or ask your Randstad representative for more information.
    Are you looking for a Call Center opportunity wherein you can put your savvy phone skills to good use? Do you want to help support your communities using your exceptional customer service qualities? What about weekly pay and monthly creative engagement activities? Want in on the fun? Join Randstad today! We have over 1,000 Call Center positions available! ***Positions are ONSITE***salary: $17 - $17 per hourshift: Firstwork hours: 8 AM - 6 PMeducation: High` SchoolResponsibilities***Positions are ONSITE*** Start Dates: Weekly start dates - 1st start date: Monday 6/20/2022 Job Details: Inbound, scripted calls Onsite culture: Socially distanced, 2 weeks minimum onsite with possible remote work offered later Location: I-10/University in Phoenix AZ Pay-Rate: $17/hour Duration: 4-6+ months, possible temp-to-hire Schedule availability: 8-hour shift between 7am-7pm, Monday-Friday (NO weekends!) SkillsCall Center (1 year of experience is required)QualificationsYears of experience: 1 yearExperience level: ExperiencedRandstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad. Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status. For certain assignments, Covid-19 vaccination and/or testing may be required by Randstad's client or applicable federal mandate, subject to approved medical or religious accommodations. Carefully review the job posting for details on vaccine/testing requirements or ask your Randstad representative for more information.
    • phoenix, arizona
    • temporary
    • $20 per hour
    Are you an experienced Leader who understands call center demands and metrics? Do you enjoy helping others achieve their potential? Job Qualifications and Requirements Articulate, adept at formulating policies and procedures Expertise in the areas of staff development and direction, training, quality control, and document preparation Effective problem solving skills Effective listening skills Dependable and able to adhere to schedule Ability to deal with varied and often difficult personalities while maintaining an even temperament Ability to communicate with callers, internal departments and other third parties in a professional manner Job Details Onsite: i10/University - Phoenix Start Date: 6/6/2022 Work Schedule: 6am-6pm PST Training Schedule: 8am-5pm Pay Rate: $20/hr Interview Process: 2 interviews salary: $20 - $20 per hourshift: Firstwork hours: 6 AM - 6 PMeducation: High` SchoolResponsibilities• Assist with call center operation tasks: SAP timekeeping, entering hours for agents, organize workforce, training • Provide lead support training and development to contact center agents and leads • Handle elevated issues/calls • Conduct Quality Assurance of agent calls and provide consistent feedback • Review and approve time card entries, managing attendance • Develop training curriculum for contact center agents and facilitate training classes • Manage workforce, as needed in the absence of a work force schedulerSkillsCall Center (1 year of experience is preferred)Lead (2 years of experience is required)QualificationsYears of experience: 2 yearsExperience level: ExperiencedRandstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad. Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status. For certain assignments, Covid-19 vaccination and/or testing may be required by Randstad's client or applicable federal mandate, subject to approved medical or religious accommodations. Carefully review the job posting for details on vaccine/testing requirements or ask your Randstad representative for more information.
    Are you an experienced Leader who understands call center demands and metrics? Do you enjoy helping others achieve their potential? Job Qualifications and Requirements Articulate, adept at formulating policies and procedures Expertise in the areas of staff development and direction, training, quality control, and document preparation Effective problem solving skills Effective listening skills Dependable and able to adhere to schedule Ability to deal with varied and often difficult personalities while maintaining an even temperament Ability to communicate with callers, internal departments and other third parties in a professional manner Job Details Onsite: i10/University - Phoenix Start Date: 6/6/2022 Work Schedule: 6am-6pm PST Training Schedule: 8am-5pm Pay Rate: $20/hr Interview Process: 2 interviews salary: $20 - $20 per hourshift: Firstwork hours: 6 AM - 6 PMeducation: High` SchoolResponsibilities• Assist with call center operation tasks: SAP timekeeping, entering hours for agents, organize workforce, training • Provide lead support training and development to contact center agents and leads • Handle elevated issues/calls • Conduct Quality Assurance of agent calls and provide consistent feedback • Review and approve time card entries, managing attendance • Develop training curriculum for contact center agents and facilitate training classes • Manage workforce, as needed in the absence of a work force schedulerSkillsCall Center (1 year of experience is preferred)Lead (2 years of experience is required)QualificationsYears of experience: 2 yearsExperience level: ExperiencedRandstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad. Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status. For certain assignments, Covid-19 vaccination and/or testing may be required by Randstad's client or applicable federal mandate, subject to approved medical or religious accommodations. Carefully review the job posting for details on vaccine/testing requirements or ask your Randstad representative for more information.
    • phoenix, arizona
    • temporary
    • $25 per hour
    Are you experienced in supervising call center operations? Do you enjoy helping others develop and grow? Join us at our esteemed client in Phoenix! This position supervises the daily operations of the contact center. This position will ensure client requirements are achieved and resources are maximized to the full potential and collaborate with client leaders to maximize staff potential/development. Start Date: 6/6/2022 Schedule: Must be flexible between 10:30am-9pm EST Onsite: Phoenix (i10/University) Job Qualifications and Requirements Bachelor’s degree in Communications, Social Studies, Legal field preferred but not required (could be substituted by relevant job experience) Call center experience required. Must understand call center demands and metrics strong communication skills in reading, writing, and speaking English Must have strong experience the areas of staff development and direction, training, quality control, and document preparation  salary: $25 - $25 per hourshift: Firstwork hours: 8 AM - 4 PMeducation: High` SchoolResponsibilities Supervise daily operations of the contact center Provide supervision, training and development to contact center agents and leads Assist team members in handling elevated issues/calls through problem solving and knowledge transfer Perform quality assurance through call monitoring and initiate one on one coaching sessions Review and approve time card entries, managing attendance Develop training curriculum for contact center agents and facilitate training classes Plan workforce needs, in the absence of a work force scheduler SkillsSupervisor (1 year of experience is required)Call Center (1 year of experience is required)QualificationsYears of experience: 1 yearExperience level: ExperiencedRandstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad. Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status. For certain assignments, Covid-19 vaccination and/or testing may be required by Randstad's client or applicable federal mandate, subject to approved medical or religious accommodations. Carefully review the job posting for details on vaccine/testing requirements or ask your Randstad representative for more information.
    Are you experienced in supervising call center operations? Do you enjoy helping others develop and grow? Join us at our esteemed client in Phoenix! This position supervises the daily operations of the contact center. This position will ensure client requirements are achieved and resources are maximized to the full potential and collaborate with client leaders to maximize staff potential/development. Start Date: 6/6/2022 Schedule: Must be flexible between 10:30am-9pm EST Onsite: Phoenix (i10/University) Job Qualifications and Requirements Bachelor’s degree in Communications, Social Studies, Legal field preferred but not required (could be substituted by relevant job experience) Call center experience required. Must understand call center demands and metrics strong communication skills in reading, writing, and speaking English Must have strong experience the areas of staff development and direction, training, quality control, and document preparation  salary: $25 - $25 per hourshift: Firstwork hours: 8 AM - 4 PMeducation: High` SchoolResponsibilities Supervise daily operations of the contact center Provide supervision, training and development to contact center agents and leads Assist team members in handling elevated issues/calls through problem solving and knowledge transfer Perform quality assurance through call monitoring and initiate one on one coaching sessions Review and approve time card entries, managing attendance Develop training curriculum for contact center agents and facilitate training classes Plan workforce needs, in the absence of a work force scheduler SkillsSupervisor (1 year of experience is required)Call Center (1 year of experience is required)QualificationsYears of experience: 1 yearExperience level: ExperiencedRandstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad. Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status. For certain assignments, Covid-19 vacci