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Customer Interaction: Engage with customers to address inquiries and resolve issues.
Phone Calls: Handle high volume phone calls to ensure customer satisfaction (50-100/day).
Problem Solving: Identify and solve problems effectively.
Research: Conduct research on customer information as needed.
Data Entry: Input data into the AS400 computer system accurately.
Collaboration: Work closely with the parts and inventory departments.
Reception Coverage: Cover the reception area as needed.

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322 call center jobs found in new york