job summary: The Tier 1 Helpdesk is responsible for ensuring customer satisfaction by resolving technical issues and ensuring end-user needs are met. Provides remote phone, email and chat troubleshooting support for application, desktop, network and mobile device issues (incidents), as well as customer requests (i.e. password resets), and record all information accurately in several ITSM ticketing systems. Provide excellent customer service and display te
job summary: The Tier 1 Helpdesk is responsible for ensuring customer satisfaction by resolving technical issues and ensuring end-user needs are met. Provides remote phone, email and chat troubleshooting support for application, desktop, network and mobile device issues (incidents), as well as customer requests (i.e. password resets), and record all information accurately in several ITSM ticketing systems. Provide excellent customer service and display te
job summary: Electrical Field Service Engineer opportunities working primarily in the field and home every evening with a very stable client located in the Northeastern U.S. These positions will be responsible for providing engineering and technical support for the maintenance, construction, testing and commissioning of substation equipment for a specific region. Client is open to other industries with transferable experience. They offer a competitive s
job summary: Electrical Field Service Engineer opportunities working primarily in the field and home every evening with a very stable client located in the Northeastern U.S. These positions will be responsible for providing engineering and technical support for the maintenance, construction, testing and commissioning of substation equipment for a specific region. Client is open to other industries with transferable experience. They offer a competitive s
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