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6 jobs found for technician operator in united states

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    • united states, united states
    • work from home - permanent
    Do you have a passion for cultivating long-term relationships and generating creative content that's equal parts art, science and engineering? At Randstad USA, we put people at the heart of everything we do. We are dedicated to supporting people and organizations - as well as our employees - in realizing their true potential.We are seeking a creative Content Marketing Manager with storytelling, writing and copyediting skills to generate leading-edge digital-first marketing content that drives measurable engagement and converts high-quality leads. The manager will oversee the functional responsibilities associated with digital touchpoints for Randstad USA brand marketing initiatives.The ideal candidate will be a highly analytical, conceptual thinker with a human forward mindset, strong writer, expertise in digital content optimization and the ability to demonstrate brand voice while communicating effectively to a broad range of target personas.responsibilities: Collaboratively lead external agencies to concept and produce compelling, dynamic content for the website, blog, campaigns, ebooks, digital ads, and other digital and print collateral that helps bring our integrated brand marketing strategy to lifeWork closely with stakeholders on the brand marketing team to develop strategic digital content that attracts and retains target audience while also supporting broader marcomm objectivesFocus primarily on written content creation, with multimedia experience enabling the integration of video, imagery, and other multimedia into content experiencesServe as a brand expert and customer experience advocate to plan, streamline, analyze and refine contentIdentify, develop, and maintain a unique, consistent tone-of-voice for each audiencePlan content with an initial SEO focus; develop, edit, and test messaging across personas and use casesRegularly analyze and audit existing content, leveraging data-driven insights to make content gen recommendationsEstablish and administer data-driven standards for overall content design decisions and communicate those to internal teams and external agenciesCollaboratively manage day-to-day brand marketing operations including copyediting, content management, quality assurance reviews, KPI tracking + reconciliationOversee multiple project plans and deadlines to ensure all marketing initiatives launch in accordance with the marketing calendar skills: Passion for building relationships and enhancing customer experienceCreativity, curiosity, and love of continuous learning and improvementAn eye for efficiency and a knack for organization & digital asset managementGo-getter attitude. You take responsibility and run with itExcellent writing and storytelling abilityFlexibility and agility aligned to a fast-paced, ever-changing environmentOpenness to feedback and iterationTeam player mindset qualifications: 5-7 years experience writing and managing contentExcellent writing, editing, and proofreading skills with a diligent eye for detail, brand language, tone, and grammarExperience working closely with stakeholders of all types, from sales and marketing to SMEs and executives, to collect feedback, identify key narratives, and maintain narrative integrity throughout the review/revision processAbility to translate business objectives into creative concepts, and creative concepts into outstanding executionDeep understanding of digital content strategies, tactics, and data analysisExcellent communication and interpersonal skillsAbility to manage multiple projects at once and meet aggressive deadlinesTech savvy with the ability to learn new software and systems quicklyProven track record of building relationships with and influencing stakeholders and cross-functional teamsCommitment toEDI&A and knowledge of digital accessibility standardsSincere interest in learning and growing your brand marketing core competencies bonus points: Familiarity with HubSpot, Airtable, Drupal CMSAdobe creative cloud chops including Illustrator, InDesign, AfterEffectsVideo production/editing experienceKnowledge of digital asset management best practices Competencies: Digital fluency; Asset Management; Content Taxonomy; Customer Focus; Quality Oriented; Creative Acumen; Collaborative Influence; Conceptual Thinking; Project Management; Data DecisioningWhat's in it for you: Largest global staffing leaderCompetitive salary + bonusExcellent benefits package - medical, dental, visionGenerous PTO policy earned from day oneEducation and professional developmentRapid career growthRetirement savings and securityEmployee stock purchase planPaid parental leaveShort and long term disabilityEmployee assistance program and health advocacyHealth and dependent care flexible spending accountMetlife auto and home insuranceMetlife legal planReferral reward programExclusive discounts and programs with dozens of nationwide vendors and retailers At Randstad, we love to celebrate our hardworking diverse teams demonstrated through our ongoing commitment and diversity awards. Ranked as a 2021 DiversityInc Top 50 company, a 2021 Top 10 Global Champion for Supplier Diversity & Inclusion, a Military Friendly company for Veterans, Military Spouses & Suppliers, 2021 Staffing Industry Analyst Top 50 Diversity, Equity & Inclusion Influencer to name a few. We are proud of our collaborative culture which is at the heart of Randstad. When you join Randstad you will receive opportunities for competitive & robust benefits, flexible schedules, and the assurance that everyone can be their authentic selves. We are seeking candidates from all backgrounds and demographics and a variety of industries to join a winning team!Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.At Randstad, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please just let us know.For certain positions, Covid-19 vaccination and/or testing may be required by Randstad's client or applicable state/local mandates, subject to approved medical or religious accommodations. Ask your Randstad representative for more information.
    Do you have a passion for cultivating long-term relationships and generating creative content that's equal parts art, science and engineering? At Randstad USA, we put people at the heart of everything we do. We are dedicated to supporting people and organizations - as well as our employees - in realizing their true potential.We are seeking a creative Content Marketing Manager with storytelling, writing and copyediting skills to generate leading-edge digital-first marketing content that drives measurable engagement and converts high-quality leads. The manager will oversee the functional responsibilities associated with digital touchpoints for Randstad USA brand marketing initiatives.The ideal candidate will be a highly analytical, conceptual thinker with a human forward mindset, strong writer, expertise in digital content optimization and the ability to demonstrate brand voice while communicating effectively to a broad range of target personas.responsibilities: Collaboratively lead external agencies to concept and produce compelling, dynamic content for the website, blog, campaigns, ebooks, digital ads, and other digital and print collateral that helps bring our integrated brand marketing strategy to lifeWork closely with stakeholders on the brand marketing team to develop strategic digital content that attracts and retains target audience while also supporting broader marcomm objectivesFocus primarily on written content creation, with multimedia experience enabling the integration of video, imagery, and other multimedia into content experiencesServe as a brand expert and customer experience advocate to plan, streamline, analyze and refine contentIdentify, develop, and maintain a unique, consistent tone-of-voice for each audiencePlan content with an initial SEO focus; develop, edit, and test messaging across personas and use casesRegularly analyze and audit existing content, leveraging data-driven insights to make content gen recommendationsEstablish and administer data-driven standards for overall content design decisions and communicate those to internal teams and external agenciesCollaboratively manage day-to-day brand marketing operations including copyediting, content management, quality assurance reviews, KPI tracking + reconciliationOversee multiple project plans and deadlines to ensure all marketing initiatives launch in accordance with the marketing calendar skills: Passion for building relationships and enhancing customer experienceCreativity, curiosity, and love of continuous learning and improvementAn eye for efficiency and a knack for organization & digital asset managementGo-getter attitude. You take responsibility and run with itExcellent writing and storytelling abilityFlexibility and agility aligned to a fast-paced, ever-changing environmentOpenness to feedback and iterationTeam player mindset qualifications: 5-7 years experience writing and managing contentExcellent writing, editing, and proofreading skills with a diligent eye for detail, brand language, tone, and grammarExperience working closely with stakeholders of all types, from sales and marketing to SMEs and executives, to collect feedback, identify key narratives, and maintain narrative integrity throughout the review/revision processAbility to translate business objectives into creative concepts, and creative concepts into outstanding executionDeep understanding of digital content strategies, tactics, and data analysisExcellent communication and interpersonal skillsAbility to manage multiple projects at once and meet aggressive deadlinesTech savvy with the ability to learn new software and systems quicklyProven track record of building relationships with and influencing stakeholders and cross-functional teamsCommitment toEDI&A and knowledge of digital accessibility standardsSincere interest in learning and growing your brand marketing core competencies bonus points: Familiarity with HubSpot, Airtable, Drupal CMSAdobe creative cloud chops including Illustrator, InDesign, AfterEffectsVideo production/editing experienceKnowledge of digital asset management best practices Competencies: Digital fluency; Asset Management; Content Taxonomy; Customer Focus; Quality Oriented; Creative Acumen; Collaborative Influence; Conceptual Thinking; Project Management; Data DecisioningWhat's in it for you: Largest global staffing leaderCompetitive salary + bonusExcellent benefits package - medical, dental, visionGenerous PTO policy earned from day oneEducation and professional developmentRapid career growthRetirement savings and securityEmployee stock purchase planPaid parental leaveShort and long term disabilityEmployee assistance program and health advocacyHealth and dependent care flexible spending accountMetlife auto and home insuranceMetlife legal planReferral reward programExclusive discounts and programs with dozens of nationwide vendors and retailers At Randstad, we love to celebrate our hardworking diverse teams demonstrated through our ongoing commitment and diversity awards. Ranked as a 2021 DiversityInc Top 50 company, a 2021 Top 10 Global Champion for Supplier Diversity & Inclusion, a Military Friendly company for Veterans, Military Spouses & Suppliers, 2021 Staffing Industry Analyst Top 50 Diversity, Equity & Inclusion Influencer to name a few. We are proud of our collaborative culture which is at the heart of Randstad. When you join Randstad you will receive opportunities for competitive & robust benefits, flexible schedules, and the assurance that everyone can be their authentic selves. We are seeking candidates from all backgrounds and demographics and a variety of industries to join a winning team!Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.At Randstad, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please just let us know.For certain positions, Covid-19 vaccination and/or testing may be required by Randstad's client or applicable state/local mandates, subject to approved medical or religious accommodations. Ask your Randstad representative for more information.
    • united states, united states (remote)
    • permanent
    The marketing specialist will work with stakeholders within the wider marketing team, and operational management in the randstad technologies group, to support in the implementation of the annual integrated marketing strategy.The role will be a key cog in driving marketing plans & campaigns, supporting content creation, campaign management and lead tracking, ensuring that the plans maximize business opportunities, and deliver on their goals.The specialist will also work on campaigns that increase the overall awareness and profile of the Randstad brand within the relevant sector specialism(s) through both sector-specific and national marketing campaigns.key accountabilities: Support in content creation that is valuable for customers such as whitepapers, webinars, resources, blogs and checklists to support campaignsSupport in managing marketing qualified leads, and the handover to salesCollaborating on email campaigns that speak to our clients and candidatesWorks with the wider marketing team to coordinate digital campaigns and social media effortsUsing insights to identify relevant articles that will live on our websiteSupporting on events, exhibitions and seminars/webinarsWorking on award-winning thought leadership campaigns that cover hot topics in the industrySupporting the marketing manager with monthly reporting for the team and assessing the results of our campaignsSupports the coordination of field requests. knowledge, skills, and abilities: 3+ years experience of working within a marketing roleExperience working in high-tech industries that have high concentrations in engineering & life sciencesThe ability to build and maintain strong relationships with marketing colleagues and stakeholders within the operational teamsProficient with Google Suite tools including Docs, Sheets, Slides, and Gmail.Follows through consistently on work commitments and stops at nothing to deliver exceptional results. what's in it for you: Largest global staffing leaderCompetitive salary + bonusExcellent benefits package - medical, dental, visionGenerous PTO policy earned from day oneEducation and professional developmentRapid career growthRetirement savings and securityEmployee stock purchase planPaid parental leaveShort and long term disabilityEmployee assistance program and health advocacyHealth and dependent care flexible spending accountMetlife auto and home insuranceMetlife legal planReferral reward programExclusive discounts and programs with dozens of nationwide vendors and retailers For certain positions, Covid-19 vaccination and/or testing may be required by Randstad's client or applicable state/local mandates, subject to approved medical or religious accommodations. Ask your Randstad representative for more information.At Randstad, we love to celebrate our hardworking diverse teams demonstrated through our ongoing commitment and diversity awards. Ranked as a 2021 DiversityInc Top 50 company, a 2021 Top 10 Global Champion for Supplier Diversity & Inclusion, a Military Friendly company for Veterans, Military Spouses & Suppliers, 2021 Staffing Industry Analyst Top 50 Diversity, Equity & Inclusion Influencer to name a few. We are proud of our collaborative culture which is at the heart of Randstad. When you join Randstad you will receive opportunities for competitive & robust benefits, flexible schedules, and the assurance that everyone can be their authentic selves. We are seeking candidates from all backgrounds and demographics and a variety of industries to join a winning team!Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.At Randstad, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please just let us know.  
    The marketing specialist will work with stakeholders within the wider marketing team, and operational management in the randstad technologies group, to support in the implementation of the annual integrated marketing strategy.The role will be a key cog in driving marketing plans & campaigns, supporting content creation, campaign management and lead tracking, ensuring that the plans maximize business opportunities, and deliver on their goals.The specialist will also work on campaigns that increase the overall awareness and profile of the Randstad brand within the relevant sector specialism(s) through both sector-specific and national marketing campaigns.key accountabilities: Support in content creation that is valuable for customers such as whitepapers, webinars, resources, blogs and checklists to support campaignsSupport in managing marketing qualified leads, and the handover to salesCollaborating on email campaigns that speak to our clients and candidatesWorks with the wider marketing team to coordinate digital campaigns and social media effortsUsing insights to identify relevant articles that will live on our websiteSupporting on events, exhibitions and seminars/webinarsWorking on award-winning thought leadership campaigns that cover hot topics in the industrySupporting the marketing manager with monthly reporting for the team and assessing the results of our campaignsSupports the coordination of field requests. knowledge, skills, and abilities: 3+ years experience of working within a marketing roleExperience working in high-tech industries that have high concentrations in engineering & life sciencesThe ability to build and maintain strong relationships with marketing colleagues and stakeholders within the operational teamsProficient with Google Suite tools including Docs, Sheets, Slides, and Gmail.Follows through consistently on work commitments and stops at nothing to deliver exceptional results. what's in it for you: Largest global staffing leaderCompetitive salary + bonusExcellent benefits package - medical, dental, visionGenerous PTO policy earned from day oneEducation and professional developmentRapid career growthRetirement savings and securityEmployee stock purchase planPaid parental leaveShort and long term disabilityEmployee assistance program and health advocacyHealth and dependent care flexible spending accountMetlife auto and home insuranceMetlife legal planReferral reward programExclusive discounts and programs with dozens of nationwide vendors and retailers For certain positions, Covid-19 vaccination and/or testing may be required by Randstad's client or applicable state/local mandates, subject to approved medical or religious accommodations. Ask your Randstad representative for more information.At Randstad, we love to celebrate our hardworking diverse teams demonstrated through our ongoing commitment and diversity awards. Ranked as a 2021 DiversityInc Top 50 company, a 2021 Top 10 Global Champion for Supplier Diversity & Inclusion, a Military Friendly company for Veterans, Military Spouses & Suppliers, 2021 Staffing Industry Analyst Top 50 Diversity, Equity & Inclusion Influencer to name a few. We are proud of our collaborative culture which is at the heart of Randstad. When you join Randstad you will receive opportunities for competitive & robust benefits, flexible schedules, and the assurance that everyone can be their authentic selves. We are seeking candidates from all backgrounds and demographics and a variety of industries to join a winning team!Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.At Randstad, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please just let us know.  
    • united states, united states
    • work from home - permanent
    Title: Technology Support Analyst (NAM Professional Services) Job Summary:The Technology and Client Optimization team is responsible and accountable for driving our existing tech stack initiatives, including project deployment, innovation, planning, implementation activities and RSR portfolio support. The Technology Support Analyst will support the required technology activities of our RSR client portfolio as it relates to the RSR technology stack. This role will act as support for client delivery and the clients to resolve day to day technical challenges, questions and documentation amendments. The role will also act as first and second level support of the existing RSR tech stack. This position will play a key role in supporting this area to accomplish all of its initiatives by: Engage with multiple clients in their vertical to promote success and value in the utilization of technologies that support our MSP, iMSP and RPO clients.Develop key relationships with client delivery, client stakeholders and technology partner contacts to resolve day to day operational issues as it relates to our VMS and HR tech stack.Responsible for troubleshooting and diagnosing issues with RSR clients. Evaluate existing processes, and recommend alternative solutions throughout the customer life-cycle to meet customer specific requirements while ensuring efficiencies are realized in ongoing services and support Responsibilities: first- and second-level support for a portfolio of clients. Escalate issues to third level (RSR Technology Project Manager or VMS provider) if required, and drive resolutionwork independently to resolve issues within SLA. Issues can range from users unable to access the system to system errors & misbehaviour affecting an entire programmaintain contact with technology partners (Fieldglass, VNDLY, Beeline) regarding issues & change requestsupdate and improve toolkit and knowledge basesupport Technology Project Manager on technology implementations, expansions, and enhancementswork together with the account team and with the Technology Project Manager responsible for the account to drive continuous improvementset-up and testing for expansions & changes within the account, with the support of the Technology Project Manager  Requirements 2+ years industry experience in total talent solutions including MSP, RPO and SOW solutions3+ years experience in VMS/CRM ConfigurationStrong Excel/Google Sheets experience2-3+ years customer service experienceBachelor's degree or comparable work experience.Possess outstanding oral and written communication skillsAbility to work under pressureExperience with technology support, configuration and/or implementationsEffective problem solving, consulting and interpersonal skills, with a strong ability to build and maintain relationships with all levels within the organization; excellent active listening skillsMust be a team player and able to work with and through othersHighly organized with an ability to work in a fast-paced, multi stakeholder environment and manage multiple prioritiesCritical thinking, problem solving and analytical skills For certain positions, Covid-19 vaccination and/or testing may be required by Randstad's client or applicable state/local mandates, subject to approved medical or religious accommodations. Ask your Randstad representative for more information.At Randstad, we love to celebrate our hardworking diverse teams demonstrated through our ongoing commitment and diversity awards. Ranked as a 2021 DiversityInc Top 50 company, a 2021 Top 10 Global Champion for Supplier Diversity & Inclusion, a Military Friendly company for Veterans, Military Spouses & Suppliers, 2021 Staffing Industry Analyst Top 50 Diversity, Equity & Inclusion Influencer to name a few. We are proud of our collaborative culture which is at the heart of Randstad. When you join Randstad you will receive opportunities for competitive & robust benefits, flexible schedules, and the assurance that everyone can be their authentic selves. We are seeking candidates from all backgrounds and demographics and a variety of industries to join a winning team!Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.At Randstad, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please just let us know.
    Title: Technology Support Analyst (NAM Professional Services) Job Summary:The Technology and Client Optimization team is responsible and accountable for driving our existing tech stack initiatives, including project deployment, innovation, planning, implementation activities and RSR portfolio support. The Technology Support Analyst will support the required technology activities of our RSR client portfolio as it relates to the RSR technology stack. This role will act as support for client delivery and the clients to resolve day to day technical challenges, questions and documentation amendments. The role will also act as first and second level support of the existing RSR tech stack. This position will play a key role in supporting this area to accomplish all of its initiatives by: Engage with multiple clients in their vertical to promote success and value in the utilization of technologies that support our MSP, iMSP and RPO clients.Develop key relationships with client delivery, client stakeholders and technology partner contacts to resolve day to day operational issues as it relates to our VMS and HR tech stack.Responsible for troubleshooting and diagnosing issues with RSR clients. Evaluate existing processes, and recommend alternative solutions throughout the customer life-cycle to meet customer specific requirements while ensuring efficiencies are realized in ongoing services and support Responsibilities: first- and second-level support for a portfolio of clients. Escalate issues to third level (RSR Technology Project Manager or VMS provider) if required, and drive resolutionwork independently to resolve issues within SLA. Issues can range from users unable to access the system to system errors & misbehaviour affecting an entire programmaintain contact with technology partners (Fieldglass, VNDLY, Beeline) regarding issues & change requestsupdate and improve toolkit and knowledge basesupport Technology Project Manager on technology implementations, expansions, and enhancementswork together with the account team and with the Technology Project Manager responsible for the account to drive continuous improvementset-up and testing for expansions & changes within the account, with the support of the Technology Project Manager  Requirements 2+ years industry experience in total talent solutions including MSP, RPO and SOW solutions3+ years experience in VMS/CRM ConfigurationStrong Excel/Google Sheets experience2-3+ years customer service experienceBachelor's degree or comparable work experience.Possess outstanding oral and written communication skillsAbility to work under pressureExperience with technology support, configuration and/or implementationsEffective problem solving, consulting and interpersonal skills, with a strong ability to build and maintain relationships with all levels within the organization; excellent active listening skillsMust be a team player and able to work with and through othersHighly organized with an ability to work in a fast-paced, multi stakeholder environment and manage multiple prioritiesCritical thinking, problem solving and analytical skills For certain positions, Covid-19 vaccination and/or testing may be required by Randstad's client or applicable state/local mandates, subject to approved medical or religious accommodations. Ask your Randstad representative for more information.At Randstad, we love to celebrate our hardworking diverse teams demonstrated through our ongoing commitment and diversity awards. Ranked as a 2021 DiversityInc Top 50 company, a 2021 Top 10 Global Champion for Supplier Diversity & Inclusion, a Military Friendly company for Veterans, Military Spouses & Suppliers, 2021 Staffing Industry Analyst Top 50 Diversity, Equity & Inclusion Influencer to name a few. We are proud of our collaborative culture which is at the heart of Randstad. When you join Randstad you will receive opportunities for competitive & robust benefits, flexible schedules, and the assurance that everyone can be their authentic selves. We are seeking candidates from all backgrounds and demographics and a variety of industries to join a winning team!Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.At Randstad, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please just let us know.
    • united states, united states
    • work from home - permanent
    If you have outgrown your previous role or are looking for the right place to thrive, Randstad is hiring account managers, program managers, and directors across the country.Randstad Sourceright, the world's leading global HR solutions provider, is growing at unprecedented rates and looking to hire ambitious professionals to support our new and existing client portfolio.When you choose to join our integrated MSP team - also known as Randstad Corporate Services - you are joining a collaborative team of forward-thinking individuals who have been leading the integrated MSP space for more than 20 years. The first in the market and still most progressive today with a focus on total talent solutions for our customers, the team brings a white glove, single-point-of contact customized solution to life for more than 50 clients across a portfolio of well-known global, Fortune 500 brands in the life sciences, luxury goods and services, and IT and engineering industries.Employees grow and develop their careers in the integrated MSP team, and they stay - the team boasts a 92% employee retention rate, the highest in the industry. We thrive to promote from within, and 80% of all management and above positions are filled through promotions. But don't just take our word for it. We also boast the highest Glassdoor rating in the industry, at 4.4 out of 5, and your colleagues and friends on the integrated MSP team rate us 8.9 out of 10 on employee engagement surveys. Our client NPS scores are 9 times higher than the industry average, and talent NPS scores twice as high as the industry average.What you get to do: Lead and develop account teams to optimize client deliveryCreate solutions that drive measurable & cost effective resultsDelight our customers with your relationship skillsDrive our growth by retaining and growing our customersMake certain Randstad is doing what we said we would in the contractOffer innovative employment solutionsPartner to ensure profitability of the businessConstantly make us better, faster and more effectiveProvide visibility that enables partnership through reporting & forecastingHave a voice in your P&L, cost controls, and solving problemsEnsure that the recruiting team's talent pipeline aligns with the client's needsMaximize specific tools for recruitment, selection, and retention of talentEffectively deliver Randstad's operational standards with excellence What you need to bring: 3ish years of business experience within talent acquisition or staffing, recruitingImpressive professionalism and communication skillsA history of solving complex client situationsExperience using data to create actionable outcomes that solve challengesThe ability to know where you should invest your time without directionHistory of presenting business reviews and workforce strategies to client groupsDemonstrated ability to identify client's needs and to deliver or adjust expectationsProficiency with tech, calendaring, organizational toolsBachelor's degree preferred What's in it for you: Largest global staffing leaderCompetitive salary + bonusExcellent benefits package - medical, dental, visionGenerous PTO policy earned from day oneEducation and professional developmentRapid career growthRetirement savings and securityEmployee stock purchase planPaid parental leaveShort and long term disabilityEmployee assistance program and health advocacyHealth and dependent care flexible spending accountMetlife auto and home insuranceMetlife legal planReferral reward programExclusive discounts and programs with dozens of nationwide vendors and retailers For certain positions, Covid-19 vaccination and/or testing may be required by Randstad's client or applicable state/local mandates, subject to approved medical or religious accommodations. Ask your Randstad representative for more information.At Randstad, we love to celebrate our hardworking diverse teams demonstrated through our ongoing commitment and diversityawards. Ranked as a 2021 DiversityInc Top 50 company, a 2021 Top 10 Global Champion for Supplier Diversity & Inclusion, a Military Friendly company for Veterans, Military Spouses & Suppliers, 2021 Staffing Industry Analyst Top 50 Diversity, Equity & Inclusion Influencer to name a few. We are proud of our collaborative culture which is at the heart of Randstad. When you join Randstad you will receive opportunities for competitive & robust benefits, flexible schedules, and the assurance that everyone can be their authentic selves. We are seeking candidates from all backgrounds and demographics and a variety of industries to join a winning team!Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.At Randstad, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please just let us know.
    If you have outgrown your previous role or are looking for the right place to thrive, Randstad is hiring account managers, program managers, and directors across the country.Randstad Sourceright, the world's leading global HR solutions provider, is growing at unprecedented rates and looking to hire ambitious professionals to support our new and existing client portfolio.When you choose to join our integrated MSP team - also known as Randstad Corporate Services - you are joining a collaborative team of forward-thinking individuals who have been leading the integrated MSP space for more than 20 years. The first in the market and still most progressive today with a focus on total talent solutions for our customers, the team brings a white glove, single-point-of contact customized solution to life for more than 50 clients across a portfolio of well-known global, Fortune 500 brands in the life sciences, luxury goods and services, and IT and engineering industries.Employees grow and develop their careers in the integrated MSP team, and they stay - the team boasts a 92% employee retention rate, the highest in the industry. We thrive to promote from within, and 80% of all management and above positions are filled through promotions. But don't just take our word for it. We also boast the highest Glassdoor rating in the industry, at 4.4 out of 5, and your colleagues and friends on the integrated MSP team rate us 8.9 out of 10 on employee engagement surveys. Our client NPS scores are 9 times higher than the industry average, and talent NPS scores twice as high as the industry average.What you get to do: Lead and develop account teams to optimize client deliveryCreate solutions that drive measurable & cost effective resultsDelight our customers with your relationship skillsDrive our growth by retaining and growing our customersMake certain Randstad is doing what we said we would in the contractOffer innovative employment solutionsPartner to ensure profitability of the businessConstantly make us better, faster and more effectiveProvide visibility that enables partnership through reporting & forecastingHave a voice in your P&L, cost controls, and solving problemsEnsure that the recruiting team's talent pipeline aligns with the client's needsMaximize specific tools for recruitment, selection, and retention of talentEffectively deliver Randstad's operational standards with excellence What you need to bring: 3ish years of business experience within talent acquisition or staffing, recruitingImpressive professionalism and communication skillsA history of solving complex client situationsExperience using data to create actionable outcomes that solve challengesThe ability to know where you should invest your time without directionHistory of presenting business reviews and workforce strategies to client groupsDemonstrated ability to identify client's needs and to deliver or adjust expectationsProficiency with tech, calendaring, organizational toolsBachelor's degree preferred What's in it for you: Largest global staffing leaderCompetitive salary + bonusExcellent benefits package - medical, dental, visionGenerous PTO policy earned from day oneEducation and professional developmentRapid career growthRetirement savings and securityEmployee stock purchase planPaid parental leaveShort and long term disabilityEmployee assistance program and health advocacyHealth and dependent care flexible spending accountMetlife auto and home insuranceMetlife legal planReferral reward programExclusive discounts and programs with dozens of nationwide vendors and retailers For certain positions, Covid-19 vaccination and/or testing may be required by Randstad's client or applicable state/local mandates, subject to approved medical or religious accommodations. Ask your Randstad representative for more information.At Randstad, we love to celebrate our hardworking diverse teams demonstrated through our ongoing commitment and diversityawards. Ranked as a 2021 DiversityInc Top 50 company, a 2021 Top 10 Global Champion for Supplier Diversity & Inclusion, a Military Friendly company for Veterans, Military Spouses & Suppliers, 2021 Staffing Industry Analyst Top 50 Diversity, Equity & Inclusion Influencer to name a few. We are proud of our collaborative culture which is at the heart of Randstad. When you join Randstad you will receive opportunities for competitive & robust benefits, flexible schedules, and the assurance that everyone can be their authentic selves. We are seeking candidates from all backgrounds and demographics and a variety of industries to join a winning team!Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.At Randstad, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please just let us know.
    • united states, united states
    • permanent
    As a Manager, Talent Delivery you will develop recruiting strategies necessary to meet the client's current and forecasted staffing needs. You will monitor and assist account staff in a matrix based environment to ensure the client's staffing requirements are met and develop and maintain a positive working relationship with the client.As a partnership leader you will develop and implement strategies to continue to capture market share. You will be responsible for meeting the goals and objectives within an account portfolio which includes being accountable for meeting established budget goals, SLAs and KPIs.The Manager, Talent Delivery must be detailed oriented with a concern for quality expressed by continually initiating system and process improvements, while having a strategic mindset and provide superior consulting, leadership, management, interpersonal and mentoring skills General Duties: Account Portfolio Recognize team's overall influence to the account P&L and manage expenses responsiblyActive participation in forecasting and budgeting processActive participation in the business review process internally and externallyManage any aging issues with client bill collectionsAudit and verify accuracy of all invoices, billing accruals, and client reportingFamiliar with contract schedules & contractual terms and have the ability to execute against them Client Relationship Management Develop strong client relationship and partner to provide innovative solutions to solve client needs and long term business strategyDevelop and refine client processes and procedures, identify areas for improvement and implement solutions needed to streamline work-flow and increase operating efficiency Compliance Management Monitor assigned accounts to ensure compliance with EEO/OFCCP or other comparable regulatory processes impacting recruitment pertinent to the requisitions supportedEnsure assigned accounts are meeting diversity goals when applicableMonitor account activities to ensure compliance with contractual agreements SLA Management Ensure all team members are meeting internal RSR SLAsResponsible for meeting customer and candidate satisfaction targetsCompile data and produce presentable reports for SLA reviewCoordinate, as needed, with Reporting Team to make any changes or improvements to reportsResponsible for performing root cause analysis if/when SLAs are not being met and provide creative process improvement recommendations needed for correction. Monitoring of Staff Coach and mentor team and provide assistance as needed to reach goalsAssess/survey quality of work delivered by team based on established performance measures and specific client feedbackProvide the Talent Manager with a summary regarding the quality of work provided by all resources to ensure there is an accurate perception of work completedCollaborate with Talent Manager to create action plans for individuals needing improvement to reach client satisfaction targetsFollow established metrics, goals and expected performance levels for all team members within assigned account portfolio and identify areas of improvement, provide feedback and coaching when appropriateRecommend training where necessary to develop skills and techniquesCoordinate the training to be delivered to new team members on account specific tasks and systems Additional Duties Set specific account guidelines and policies as requiredEnsure adherence to corporate guidelines and policiesEnsure team members conform to client and RSR processes and quality procedures as definedManage &/or participate in periodic ad-hoc projects as required by Director, Client DeliveryPerform other duties as directed by Director, Client Delivery Position Requirements: Basic qualifications include: Bachelors Degree or 5-7+ years of equivalent work experience required; in lieu of Bachelors degree, high school diploma or equivalent required5 - 7+ years of related recruitment management experience1+ years of experience demonstrating strong organizational and presentation skills1+ years of experience describing and documenting project or client requirement1+ years of experience demonstrating effective time management skills for handling multiple tasks and competing priorities1+ years of demonstrated experience with performance review process Preferred qualifications include: PHR, SPHR, PMI or similar disciplines preferredAbility to rely on experience and judgment to plan and accomplish goalsExperience in resolving conflicts and gaining cooperation among peers, staff and clientExperience in researching complex issues and developing recommended actionsManagement skills based on several years of experience preferably in a matrix based environmentAbility to build strong, effective relationships as a leader, team member, and Randstad resourceAbility to provide excellent customer service to both internal and external customersStrong business acumen, hardworking, high integrity and a strong desire to succeedEffective interpersonal and written communication skillsSuperior consulting, leadership, management, interpersonal and mentoring skillsCapable of working independently in a self-directed capacity, as well as in a team environment What's in it for you: Largest global staffing leaderCompetitive salary + bonusExcellent benefits package - medical, dental, visionGenerous PTO policy earned from day oneEducation and professional developmentRapid career growthRetirement savings and securityEmployee stock purchase planPaid parental leaveShort and long term disabilityEmployee assistance program and health advocacyHealth and dependent care flexible spending accountMetlife auto and home insuranceMetlife legal planReferral reward programExclusive discounts and programs with dozens of nationwide vendors and retailers At Randstad, we love to celebrate our hardworking diverse teams demonstrated through our ongoing commitment and diversityawards. Ranked as a 2021 DiversityInc Top 50 company, a 2021 Top 10 Global Champion for Supplier Diversity & Inclusion, a Military Friendly company for Veterans, Military Spouses & Suppliers, 2021 Staffing Industry Analyst Top 50 Diversity, Equity & Inclusion Influencer to name a few. We are proud of our collaborative culture which is at the heart of Randstad. When you join Randstad you will receive opportunities for competitive & robust benefits, flexible schedules, and the assurance that everyone can be their authentic selves. We are seeking candidates from all backgrounds and demographics and a variety of industries to join a winning team!Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.At Randstad, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please just let us know.For certain positions, Covid-19 vaccination and/or testing may be required by Randstad's client or applicable state/local mandates, subject to approved medical or religious accommodations. Ask your Randstad representative for more information.
    As a Manager, Talent Delivery you will develop recruiting strategies necessary to meet the client's current and forecasted staffing needs. You will monitor and assist account staff in a matrix based environment to ensure the client's staffing requirements are met and develop and maintain a positive working relationship with the client.As a partnership leader you will develop and implement strategies to continue to capture market share. You will be responsible for meeting the goals and objectives within an account portfolio which includes being accountable for meeting established budget goals, SLAs and KPIs.The Manager, Talent Delivery must be detailed oriented with a concern for quality expressed by continually initiating system and process improvements, while having a strategic mindset and provide superior consulting, leadership, management, interpersonal and mentoring skills General Duties: Account Portfolio Recognize team's overall influence to the account P&L and manage expenses responsiblyActive participation in forecasting and budgeting processActive participation in the business review process internally and externallyManage any aging issues with client bill collectionsAudit and verify accuracy of all invoices, billing accruals, and client reportingFamiliar with contract schedules & contractual terms and have the ability to execute against them Client Relationship Management Develop strong client relationship and partner to provide innovative solutions to solve client needs and long term business strategyDevelop and refine client processes and procedures, identify areas for improvement and implement solutions needed to streamline work-flow and increase operating efficiency Compliance Management Monitor assigned accounts to ensure compliance with EEO/OFCCP or other comparable regulatory processes impacting recruitment pertinent to the requisitions supportedEnsure assigned accounts are meeting diversity goals when applicableMonitor account activities to ensure compliance with contractual agreements SLA Management Ensure all team members are meeting internal RSR SLAsResponsible for meeting customer and candidate satisfaction targetsCompile data and produce presentable reports for SLA reviewCoordinate, as needed, with Reporting Team to make any changes or improvements to reportsResponsible for performing root cause analysis if/when SLAs are not being met and provide creative process improvement recommendations needed for correction. Monitoring of Staff Coach and mentor team and provide assistance as needed to reach goalsAssess/survey quality of work delivered by team based on established performance measures and specific client feedbackProvide the Talent Manager with a summary regarding the quality of work provided by all resources to ensure there is an accurate perception of work completedCollaborate with Talent Manager to create action plans for individuals needing improvement to reach client satisfaction targetsFollow established metrics, goals and expected performance levels for all team members within assigned account portfolio and identify areas of improvement, provide feedback and coaching when appropriateRecommend training where necessary to develop skills and techniquesCoordinate the training to be delivered to new team members on account specific tasks and systems Additional Duties Set specific account guidelines and policies as requiredEnsure adherence to corporate guidelines and policiesEnsure team members conform to client and RSR processes and quality procedures as definedManage &/or participate in periodic ad-hoc projects as required by Director, Client DeliveryPerform other duties as directed by Director, Client Delivery Position Requirements: Basic qualifications include: Bachelors Degree or 5-7+ years of equivalent work experience required; in lieu of Bachelors degree, high school diploma or equivalent required5 - 7+ years of related recruitment management experience1+ years of experience demonstrating strong organizational and presentation skills1+ years of experience describing and documenting project or client requirement1+ years of experience demonstrating effective time management skills for handling multiple tasks and competing priorities1+ years of demonstrated experience with performance review process Preferred qualifications include: PHR, SPHR, PMI or similar disciplines preferredAbility to rely on experience and judgment to plan and accomplish goalsExperience in resolving conflicts and gaining cooperation among peers, staff and clientExperience in researching complex issues and developing recommended actionsManagement skills based on several years of experience preferably in a matrix based environmentAbility to build strong, effective relationships as a leader, team member, and Randstad resourceAbility to provide excellent customer service to both internal and external customersStrong business acumen, hardworking, high integrity and a strong desire to succeedEffective interpersonal and written communication skillsSuperior consulting, leadership, management, interpersonal and mentoring skillsCapable of working independently in a self-directed capacity, as well as in a team environment What's in it for you: Largest global staffing leaderCompetitive salary + bonusExcellent benefits package - medical, dental, visionGenerous PTO policy earned from day oneEducation and professional developmentRapid career growthRetirement savings and securityEmployee stock purchase planPaid parental leaveShort and long term disabilityEmployee assistance program and health advocacyHealth and dependent care flexible spending accountMetlife auto and home insuranceMetlife legal planReferral reward programExclusive discounts and programs with dozens of nationwide vendors and retailers At Randstad, we love to celebrate our hardworking diverse teams demonstrated through our ongoing commitment and diversityawards. Ranked as a 2021 DiversityInc Top 50 company, a 2021 Top 10 Global Champion for Supplier Diversity & Inclusion, a Military Friendly company for Veterans, Military Spouses & Suppliers, 2021 Staffing Industry Analyst Top 50 Diversity, Equity & Inclusion Influencer to name a few. We are proud of our collaborative culture which is at the heart of Randstad. When you join Randstad you will receive opportunities for competitive & robust benefits, flexible schedules, and the assurance that everyone can be their authentic selves. We are seeking candidates from all backgrounds and demographics and a variety of industries to join a winning team!Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.At Randstad, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please just let us know.For certain positions, Covid-19 vaccination and/or testing may be required by Randstad's client or applicable state/local mandates, subject to approved medical or religious accommodations. Ask your Randstad representative for more information.
    • united states, united states
    • work from home - permanent
    The Manager, Business Knowledge works closely with field teams/leaders withinthe M&L concept bytaking a comprehensive approach to education and ensuring adherence to the model with growth and profitability targets at the forefront. The Manager, Business Knowledge facilitates growth by simultaneously educating on both long term goals and short term business objectives. This person is responsible for delivering training and getting new hires quickly up to full productivity while meeting the goals of the organization. Through field steering and partnering with field teams the Manager, Business Knowledge will improve effectiveness by developing operational tools, coaching, and creating efficiencies.Duties and ResponsibilitiesDescription Execute day to day learning operations by facilitating virtual and in-person courses, assessments, and providing program participants the resources and tools necessary to achieve profitable growthEnsure high quality training services and deliver content in a manner that engages and challenges participantsWork with key stakeholders to determine learning needs, identify skill gaps and ensure learning strategies are applied and continuously improved while seeking new opportunities to maximize the team's impact on the businessOptimize new hire productivity by performance coaching and providing solutions and tools to managers that help retain and maximize employees in their first yearDesign content, curriculum, conduct pilots, and evaluate delivery methods to maximize value of learning initiativesDevelop and maintain formal means of measuring effectiveness and return on investment of training programs including performance coachingEstablish and maintain strong working relationships with program participants and all levels of management helping to create visibility Education Bachelor's degree highly preferredMaster's level work a plus Work Experience 5-7+ years minimum staffing industry experience2+ years with demonstrated success driving business results2+ years people management experience At Randstad, we love to celebrate our hardworking diverse teams demonstrated through our ongoing commitment and diversity awards. Ranked as a 2021 DiversityInc Top 50 company, a 2021 Top 10 Global Champion for Supplier Diversity & Inclusion, a Military Friendly company for Veterans, Military Spouses & Suppliers, 2021 Staffing Industry Analyst Top 50 Diversity, Equity & Inclusion Influencer to name a few. We are proud of our collaborative culture which is at the heart of Randstad. When you join Randstad you will receive opportunities for competitive & robust benefits, flexible schedules, and the assurance that everyone can be their authentic selves. We are seeking candidates from all backgrounds and demographics and a variety of industries to join a winning team!Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.At Randstad, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please just let us know.For certain positions, Covid-19 vaccination and/or testing may be required by Randstad's client or applicable state/local mandates, subject to approved medical or religious accommodations. Ask your Randstad representative for more information.
    The Manager, Business Knowledge works closely with field teams/leaders withinthe M&L concept bytaking a comprehensive approach to education and ensuring adherence to the model with growth and profitability targets at the forefront. The Manager, Business Knowledge facilitates growth by simultaneously educating on both long term goals and short term business objectives. This person is responsible for delivering training and getting new hires quickly up to full productivity while meeting the goals of the organization. Through field steering and partnering with field teams the Manager, Business Knowledge will improve effectiveness by developing operational tools, coaching, and creating efficiencies.Duties and ResponsibilitiesDescription Execute day to day learning operations by facilitating virtual and in-person courses, assessments, and providing program participants the resources and tools necessary to achieve profitable growthEnsure high quality training services and deliver content in a manner that engages and challenges participantsWork with key stakeholders to determine learning needs, identify skill gaps and ensure learning strategies are applied and continuously improved while seeking new opportunities to maximize the team's impact on the businessOptimize new hire productivity by performance coaching and providing solutions and tools to managers that help retain and maximize employees in their first yearDesign content, curriculum, conduct pilots, and evaluate delivery methods to maximize value of learning initiativesDevelop and maintain formal means of measuring effectiveness and return on investment of training programs including performance coachingEstablish and maintain strong working relationships with program participants and all levels of management helping to create visibility Education Bachelor's degree highly preferredMaster's level work a plus Work Experience 5-7+ years minimum staffing industry experience2+ years with demonstrated success driving business results2+ years people management experience At Randstad, we love to celebrate our hardworking diverse teams demonstrated through our ongoing commitment and diversity awards. Ranked as a 2021 DiversityInc Top 50 company, a 2021 Top 10 Global Champion for Supplier Diversity & Inclusion, a Military Friendly company for Veterans, Military Spouses & Suppliers, 2021 Staffing Industry Analyst Top 50 Diversity, Equity & Inclusion Influencer to name a few. We are proud of our collaborative culture which is at the heart of Randstad. When you join Randstad you will receive opportunities for competitive & robust benefits, flexible schedules, and the assurance that everyone can be their authentic selves. We are seeking candidates from all backgrounds and demographics and a variety of industries to join a winning team!Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.At Randstad, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please just let us know.For certain positions, Covid-19 vaccination and/or testing may be required by Randstad's client or applicable state/local mandates, subject to approved medical or religious accommodations. Ask your Randstad representative for more information.

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