3563 jobs found for tier i help desk

job summary: Job Title - Tier 1 Service Desk Direct Hire/Contract - 6 months CTH - $50,000 max salary role perm. Location - Lebanon Hours: 1st shift *Hiring manager prefers someone who is looking to grow, looking for job stability in Resume (not job hoppers). Can be Junior level as well* About: Permobil is a leading company providing advanced mobility solutions for individuals with disabilities. They design and manufacture power wheelch

job summary: Job Description Looking for candidates with 1-2 years of technical support (preferably phone support) candidates who are interested in providing technical support to employees, contractors and consultants Must have basic MAC experience!Candidate will be the answering the initial technical phone call. If he/she cannot provide the technical support, they will open a ticket for 1st or 2nd level support to resolve the issue!With oversight, pro

job summary: This position performs analytical, technical, and administrative work in efforts to support local end-users, remote end-users, and production lines. First level support with the possibility for some deskside work.Top priority is solid customer service skillset, followed by experience with basic end-user client troubleshooting. Microsoft Windows Enterprise client environment. Experience in a call-center/help-desk is required.Working onsite - G

job summary: Randstad is looking for a Service Desk Level 1 Support Analyst in Irving, Texas. Under limited supervision, provides a deep understanding of technical products and services along with a capability to translate complex information into simplified and professional content. The position will require working closely with various customers & analysts to resolve technical issues through contact methods such as phone calls, emails, voicemails, chats

job summary: The primary role is providing first level support through Freshservice, taking calls, walk-ups and handing the resulting incidents, tasks, or service requests, using the incident management and request fulfill processes, in line with Service Level Agreements. Summary of Duties Responsibilities include (Incident Process) initial request, negotiation of priority, gathering of information, replicate or confirmation of issue, diagnose or triag

job summary: Randstad Technologies is actively seeking candidates for an exciting opportunity to provide level 1 and level 2 support for one of our client's most critical functions. This position requires you to work onsite in Omaha, NE. For immediate considerstation send resume to Nancy.Lewis@randstadusa.com. Available shifts: #1: 6 am. to 2:30 p.m Eastern --- Every 3rd weekend with a day off during the week. #2: 2:00 p.m to 10:30 P.M Eastern --- Ev

job summary: Exciting opportunity to provide level 1and level 2 support for one of our client's most critical functions. For immediate consideration; please email sasha.bishop@randstadusa.com Job Requirements - Minimum of 2-3 years of experience in a technical support or help desk roleCustomer service skills with the ability to remain calm and patient in high-pressure situationsExcellent problem-solving skills with the ability to diagnose and resolve

job summary: **Onsite 5 days/week in Tampa, FL. ** OVERVIEW Provide quality day-to-day hands on and remote end user support with a high degree of customer satisfaction and technical expertise. Ability to troubleshoot end user hardware, software, mobile device, and peripheral problems working under moderate supervision. PRIMARY RESPONSIBILITIES Work as part of the Business Technology Infrastructure End User support and engineering team to

job summary: OVERVIEW Provide quality day-to-day hands on and remote end user support with a high degree of customer satisfaction and technical expertise. Ability to troubleshoot end user hardware, software, mobile device, and peripheral problems working under moderate supervision. PRIMARY RESPONSIBILITIES Work as part of the Business Technology Infrastructure End User support and engineering team to deploy and maintain Windows desktop operati

job summary: Under direct supervision, provides technical support for the installation, repair, and maintenance of personal endpoint devices (desktops, laptops, tablets, mobile) and related software/hardware used by employees, contractors, or clients. Handles a range of troubleshooting activities to resolve identified questions, issues and problems with individual and group hardware and software, with special emphasis on issues that may require research a

job summary: Under direct supervision, provides technical support for the installation, repair, and maintenance of personal endpoint devices (desktops, laptops, tablets, mobile) and related software/hardware used by employees, contractors, or clients. Handles a range of troubleshooting activities to resolve identified questions, issues and problems with individual and group hardware and software, with special emphasis on issues that may require research a

job summary: Randstad Technologies is looking for a Service Desk Analyst for a long term contract position in Jacksonville, FL. The ideal candidate will have strong customer service experience with some tier 1 technical support experience. The candidate provide tier 1 support for internal employess of the client. location: Jacksonville, Florida job type: Contract salary: $16 - 20 per hour work hours: 8am to 4pm education: No Degree Required

job summary: We are seeking a contract Desktop Support Specialist who performs the tasks necessary to support activities for all Americas-based office locations and field-based employees. This position is "on-site", 40 hours per week, Monday-Friday; it based at our Sturtevant, Wisconsin office; some travel to other of our facilities may be required location: Sturtevant, Wisconsin job type: Contract salary: $16 - 18 per hour work hours: 8am to

Looking for a steady job and flexibility while bringing your helpdesk support experience and knowledge? Our client in the City of Industry is currently looking to hire a candidate who provides technical support to users by researching and answering questions, troubleshooting problems, and providing answers to internal/external customers by identifying problems, researching answers, and guiding clients through corrective steps.salary: $22 - $25 p

job summary: Our goal is to standardize global customer service in a consistent and professional way that is secure, stable, efficient, and productive across all client business units. We're looking for candidates who have experience with the Microsoft Office Suite, Microsoft Office 365 and Exchange along with experience in troubleshooting Windows and desktop tier 1 issues. If you're interested, please feel free to apply to this job post. location:

job summary: We have a contract to hire opportunity for a Help Desk Analyst with a client of ours in San Antonio, TX. We are looking for candidates that have the following qualifications/ experience: An IT related degree from an accredited university is preferred. Direct and relevant work experience may be substituted for degree requirement.2+ years' experience in a mid to high volume, technically complex help desk environment2+ years' experience wi

job summary: Randstad is seeking to hire a reliable IT Service Desk Analyst with a nation leading manufactuerer of furniture. This position will be 100% onsite and will be a year long contract to hirie position. The ideal candidate will be proficient with ticketing systems and ensuring technology systems are fulfilled within SLA. If you are seeking an IT Service Desk Analyst position with high growth potential and with a company that has a promote from wi

job summary: We're looking for a Service Desk Analyst - Level 1 to join our growing Service Desk team! You'll provide a deep understanding of technical products and services along with the capability to translate complex information to a simplified, professional content that is easily understood by the target audience. Your role will require working closely with various departments to gather project requirements from subject matter experts to develop,

job summary: We're looking for a Service Desk Analyst - Level 1 to join our growing Service Desk team! You'll provide a deep understanding of technical products and services along with the capability to translate complex information to a simplified, professional content that is easily understood by the target audience. Your role will require working closely with various departments to gather project requirements from subject matter experts to develop,

job summary: Work for a top law firm in Washington DC Full-Time Role with Great benefits including: 401k match PENSION Very inexpensive Health, Dental etc Long tenured/low turnover firm Contract to Hire! Summary: The Technical Support Specialist is responsible for providing Level II technical hardware and software support. They will facilitate and resolve a wide variety of requests, inquiries and complaints with the use of their extensive techni

job summary: The Onsite Technician provides business solution infrastructure support and end-user support for a specific production facility. This position occurs as part of the Onsite LVO team within the Infrastructure and Onsite Support (IOS) unit of Our Group IT unit. The Onsite LVO team is located in the Mack Trucks Assembly plant in Macungie Pennsylvania. The Onsite Technician role is the local representation of Group IT for a specific business p

job summary: Opportunity to join a great organization! Looking for FLEXIBILITY, they have a few shifts and this person needs to be ok with a rotating schedule. 1+ year experience in a corporate environment. MUST have solid MAC troubleshooting experience. MUST have MDM experience, they use JAMF. Okta SSO experience is a plus Must have a solid helpdesk foundation and be a self starter location: WHITE PLAINS, New York job type: Permanent salary: $

job summary: Opportunity to join a great organization! Looking for FLEXIBILITY, they have a few shifts and this person needs to be ok with a rotating schedule. 1+ year experience in a corporate environment. MUST have solid MAC troubleshooting experience. MUST have MDM experience, they use JAMF. Okta SSO experience is a plus Must have a solid helpdesk foundation and be a self starter location: WHITE PLAINS, New York job type: Permanent salary: $

job summary: Responsibilities Set up, install, repair, and troubleshoot hardware including Desktops, Servers, Network Video Recorders, and IP camerasUse remote access software, such as Microsoft Teams, to troubleshoot issues and install new softwareProvide phone support for our help desk, including interfacing with field technicians and clientsQA device repairs and software installationsInitiate RMA's and Warranty repairs and replacements Job Qualifi

job summary: Randstad Technologies is hiring and we're looking for someone like YOU to join our team! If you are seeking a new opportunity and are a customer focused IT professional with a variety of hardware and software experience - we want to hear from you! Title: Desktop Support Technician Location: Baytown, Texas 77521 Duration: Open ended w2 contract/full time hours Shift: Shift will run somewhere between 6am and 6pm, M - F For immediate re

job summary: Seeking an experienced Technical Support Specialist to join our team, providing onsite support to a diverse user base. Responsibilities include troubleshooting and resolving desktop issues, maintaining infrastructure, and assisting with user account management. If you have a strong background in IT support, excellent communication skills, and a customer-centric mindset, we want to hear from you! location: Fort Worth, Texas job type: Contr

job summary: Excellent verbal and written communication skills.Excellent interpersonal and customer service skills.Solid supervisory and leadership skills.Analytical and problem-solving skills.Superior understanding of computer hardware and software systems.Excellent time management skills.Ability to prioritize tasks and to delegate them when appropriate.Proficient with Microsoft Office Suite or related software.Ability to explain technical issues to te

job summary: Excellent verbal and written communication skills.Excellent interpersonal and customer service skills.Solid supervisory and leadership skills.Analytical and problem-solving skills.Superior understanding of computer hardware and software systems.Excellent time management skills.Ability to prioritize tasks and to delegate them when appropriate.Proficient with Microsoft Office Suite or related software.Ability to explain technical issues to te

job summary: The Desktop Support II provides first level support for users, ensures currency of information and provides installation and training services as needed for the company. Responsibilities Provide technical support to end users remotely and at desk side Support OS, Application, and Hardware issues.Enter updates and resolutions into the ticketing system using clear and appropriate languageCreate tickets as necessary Act as escalation point

job summary: Provide escalated Tier 3 application (LMS) support for reported outages, latency, or performance issuesAct as front-end administrator for customers ensuring operational readiness of all LMS environments to include development, staging, and production environments.Provide consultative SME-level application assistance to product/project teams relative to LMS best practices, capabilities, and current constraints.Facilitate release (promotion/d