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10 jobs found for time entry payroll specialist

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    • charlotte, north carolina
    • permanent
    Randstad is the #1 HR Services Provider in the world, and we are hiring internally for an entry-level sales role to identify new business opportunities in the local market. Our Business Development Specialists are responsible for day-to-day cold calling, lead generation, appointment setting, and reference checking. We take the time to build relationships with clients and candidates so we can truly understand what they need and how we can help them succeed. Our people drive our business, connecting talented IT professionals with organizations where they can produce results.What you get to do: Execute the activities that will gain results through cold calling and scheduling client meetingsConduct research to understand client's industry and current objectivesMake decisions on which solution is best suited to meet the client's objectivesConnect with current and potential clients via phone to grow prospects and salesGenerate leads and schedule meetingsCreate scripts based on the best business approach for the clientGenerate market interest and actively solicit sales opportunitiesConsistently identify leads, obtain referrals, and schedule appointmentsWork independently with little direction and manage workload effectivelyPartner with marketing to follow up on conference lists, campaigns, and leadsEngage in other sales-related duties as neededDocument all sales notes and activity in CRM in a timely and professional manner What you need to bring: Strong customer/client orientationBachelor's degreeAbility to cold-call and overcome objectionsSelf-motivated and goal-orientedStrong verbal and written communication skillsAbility to perform work with minimal supervisionProficient computer skills to document activitiesProficient using Google mail, calendaring and shared drives What's in it for you: Largest global staffing leaderCompetitive salary + bonusExcellent benefits package - medical, dental, visionGenerous PTO policy earned from day oneEducation and professional developmentRapid career growthRetirement savings and securityEmployee stock purchase planPaid parental leaveShort and long term disabilityEmployee assistance program and health advocacyHealth and dependent care flexible spending accountMetlife auto and home insuranceMetlife legal planReferral reward programExclusive discounts and programs with dozens of nationwide vendors and retailers At Randstad, we love to celebrate our hardworking diverse teams demonstrated through our ongoing commitment and diversity awards. Ranked as a 2021 DiversityInc Top 50 company, a 2021 Top 10 Global Champion for Supplier Diversity & Inclusion, a Military Friendly company for Veterans, Military Spouses & Suppliers, 2021 Staffing Industry Analyst Top 50 Diversity, Equity & Inclusion Influencer to name a few. We are proud of our collaborative culture which is at the heart of Randstad. When you join Randstad you will receive opportunities for competitive & robust benefits, flexible schedules, and the assurance that everyone can be their authentic selves. We are seeking candidates from all backgrounds and demographics and a variety of industries to join a winning team!Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.At Randstad, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please just let us know.For certain positions, Covid-19 vaccination and/or testing may be required by Randstad's client or applicable state/local mandates, subject to approved medical or religious accommodations. Ask your Randstad representative for more information.
    Randstad is the #1 HR Services Provider in the world, and we are hiring internally for an entry-level sales role to identify new business opportunities in the local market. Our Business Development Specialists are responsible for day-to-day cold calling, lead generation, appointment setting, and reference checking. We take the time to build relationships with clients and candidates so we can truly understand what they need and how we can help them succeed. Our people drive our business, connecting talented IT professionals with organizations where they can produce results.What you get to do: Execute the activities that will gain results through cold calling and scheduling client meetingsConduct research to understand client's industry and current objectivesMake decisions on which solution is best suited to meet the client's objectivesConnect with current and potential clients via phone to grow prospects and salesGenerate leads and schedule meetingsCreate scripts based on the best business approach for the clientGenerate market interest and actively solicit sales opportunitiesConsistently identify leads, obtain referrals, and schedule appointmentsWork independently with little direction and manage workload effectivelyPartner with marketing to follow up on conference lists, campaigns, and leadsEngage in other sales-related duties as neededDocument all sales notes and activity in CRM in a timely and professional manner What you need to bring: Strong customer/client orientationBachelor's degreeAbility to cold-call and overcome objectionsSelf-motivated and goal-orientedStrong verbal and written communication skillsAbility to perform work with minimal supervisionProficient computer skills to document activitiesProficient using Google mail, calendaring and shared drives What's in it for you: Largest global staffing leaderCompetitive salary + bonusExcellent benefits package - medical, dental, visionGenerous PTO policy earned from day oneEducation and professional developmentRapid career growthRetirement savings and securityEmployee stock purchase planPaid parental leaveShort and long term disabilityEmployee assistance program and health advocacyHealth and dependent care flexible spending accountMetlife auto and home insuranceMetlife legal planReferral reward programExclusive discounts and programs with dozens of nationwide vendors and retailers At Randstad, we love to celebrate our hardworking diverse teams demonstrated through our ongoing commitment and diversity awards. Ranked as a 2021 DiversityInc Top 50 company, a 2021 Top 10 Global Champion for Supplier Diversity & Inclusion, a Military Friendly company for Veterans, Military Spouses & Suppliers, 2021 Staffing Industry Analyst Top 50 Diversity, Equity & Inclusion Influencer to name a few. We are proud of our collaborative culture which is at the heart of Randstad. When you join Randstad you will receive opportunities for competitive & robust benefits, flexible schedules, and the assurance that everyone can be their authentic selves. We are seeking candidates from all backgrounds and demographics and a variety of industries to join a winning team!Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.At Randstad, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please just let us know.For certain positions, Covid-19 vaccination and/or testing may be required by Randstad's client or applicable state/local mandates, subject to approved medical or religious accommodations. Ask your Randstad representative for more information.
    • philadelphia, pennsylvania
    • permanent
    Randstad is the #1 HR Services Provider in the world, and we are hiring internally for an entry-level sales role to identify new business opportunities in the local market. Our Business Development Specialists are responsible for day-to-day cold calling, lead generation, appointment setting, and reference checking. We take the time to build relationships with clients and candidates so we can truly understand what they need and how we can help them succeed. Our people drive our business, connecting talented IT professionals with organizations where they can produce results.What you get to do: Execute the activities that will gain results through cold calling and scheduling client meetingsConduct research to understand client's industry and current objectivesMake decisions on which solution is best suited to meet the client's objectivesConnect with current and potential clients via phone to grow prospects and salesGenerate leads and schedule meetingsCreate scripts based on the best business approach for the clientGenerate market interest and actively solicit sales opportunitiesConsistently identify leads, obtain referrals, and schedule appointmentsWork independently with little direction and manage workload effectivelyPartner with marketing to follow up on conference lists, campaigns, and leadsEngage in other sales-related duties as neededDocument all sales notes and activity in CRM in a timely and professional manner What you need to bring: Strong customer/client orientationBachelor's degreeAbility to cold-call and overcome objectionsSelf-motivated and goal-orientedStrong verbal and written communication skillsAbility to perform work with minimal supervisionProficient computer skills to document activitiesProficient using Google mail, calendaring and shared drives What's in it for you: Largest global staffing leaderCompetitive salary + bonusExcellent benefits package - medical, dental, visionGenerous PTO policy earned from day oneEducation and professional developmentRapid career growthRetirement savings and securityEmployee stock purchase planPaid parental leaveShort and long term disabilityEmployee assistance program and health advocacyHealth and dependent care flexible spending accountMetlife auto and home insuranceMetlife legal planReferral reward programExclusive discounts and programs with dozens of nationwide vendors and retailers At Randstad, we love to celebrate our hardworking diverse teams demonstrated through our ongoing commitment and diversity awards. Ranked as a 2021 DiversityInc Top 50 company, a 2021 Top 10 Global Champion for Supplier Diversity & Inclusion, a Military Friendly company for Veterans, Military Spouses & Suppliers, 2021 Staffing Industry Analyst Top 50 Diversity, Equity & Inclusion Influencer to name a few. We are proud of our collaborative culture which is at the heart of Randstad. When you join Randstad you will receive opportunities for competitive & robust benefits, flexible schedules, and the assurance that everyone can be their authentic selves. We are seeking candidates from all backgrounds and demographics and a variety of industries to join a winning team!Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.At Randstad, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please just let us know.For certain positions, Covid-19 vaccination and/or testing may be required by Randstad's client or applicable state/local mandates, subject to approved medical or religious accommodations. Ask your Randstad representative for more information.
    Randstad is the #1 HR Services Provider in the world, and we are hiring internally for an entry-level sales role to identify new business opportunities in the local market. Our Business Development Specialists are responsible for day-to-day cold calling, lead generation, appointment setting, and reference checking. We take the time to build relationships with clients and candidates so we can truly understand what they need and how we can help them succeed. Our people drive our business, connecting talented IT professionals with organizations where they can produce results.What you get to do: Execute the activities that will gain results through cold calling and scheduling client meetingsConduct research to understand client's industry and current objectivesMake decisions on which solution is best suited to meet the client's objectivesConnect with current and potential clients via phone to grow prospects and salesGenerate leads and schedule meetingsCreate scripts based on the best business approach for the clientGenerate market interest and actively solicit sales opportunitiesConsistently identify leads, obtain referrals, and schedule appointmentsWork independently with little direction and manage workload effectivelyPartner with marketing to follow up on conference lists, campaigns, and leadsEngage in other sales-related duties as neededDocument all sales notes and activity in CRM in a timely and professional manner What you need to bring: Strong customer/client orientationBachelor's degreeAbility to cold-call and overcome objectionsSelf-motivated and goal-orientedStrong verbal and written communication skillsAbility to perform work with minimal supervisionProficient computer skills to document activitiesProficient using Google mail, calendaring and shared drives What's in it for you: Largest global staffing leaderCompetitive salary + bonusExcellent benefits package - medical, dental, visionGenerous PTO policy earned from day oneEducation and professional developmentRapid career growthRetirement savings and securityEmployee stock purchase planPaid parental leaveShort and long term disabilityEmployee assistance program and health advocacyHealth and dependent care flexible spending accountMetlife auto and home insuranceMetlife legal planReferral reward programExclusive discounts and programs with dozens of nationwide vendors and retailers At Randstad, we love to celebrate our hardworking diverse teams demonstrated through our ongoing commitment and diversity awards. Ranked as a 2021 DiversityInc Top 50 company, a 2021 Top 10 Global Champion for Supplier Diversity & Inclusion, a Military Friendly company for Veterans, Military Spouses & Suppliers, 2021 Staffing Industry Analyst Top 50 Diversity, Equity & Inclusion Influencer to name a few. We are proud of our collaborative culture which is at the heart of Randstad. When you join Randstad you will receive opportunities for competitive & robust benefits, flexible schedules, and the assurance that everyone can be their authentic selves. We are seeking candidates from all backgrounds and demographics and a variety of industries to join a winning team!Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.At Randstad, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please just let us know.For certain positions, Covid-19 vaccination and/or testing may be required by Randstad's client or applicable state/local mandates, subject to approved medical or religious accommodations. Ask your Randstad representative for more information.
    • philadelphia, pennsylvania
    • permanent
    Randstad is the #1 HR Services Provider in the world, and we are hiring internally for an entry-level sales role to identify new business opportunities in the local market. Our Business Development Specialists are responsible for day-to-day cold calling, lead generation, appointment setting, and reference checking. We take the time to build relationships with clients and candidates so we can truly understand what they need and how we can help them succeed. Our people drive our business, connecting talented IT professionals with organizations where they can produce results.What you get to do: Execute the activities that will gain results through cold calling and scheduling client meetingsConduct research to understand client's industry and current objectivesMake decisions on which solution is best suited to meet the client's objectivesConnect with current and potential clients via phone to grow prospects and salesGenerate leads and schedule meetingsCreate scripts based on the best business approach for the clientGenerate market interest and actively solicit sales opportunitiesConsistently identify leads, obtain referrals, and schedule appointmentsWork independently with little direction and manage workload effectivelyPartner with marketing to follow up on conference lists, campaigns, and leadsEngage in other sales-related duties as neededDocument all sales notes and activity in CRM in a timely and professional manner What you need to bring: Strong customer/client orientationBachelor's degreeAbility to cold-call and overcome objectionsSelf-motivated and goal-orientedStrong verbal and written communication skillsAbility to perform work with minimal supervisionProficient computer skills to document activitiesProficient using Google mail, calendaring and shared drives What's in it for you: Largest global staffing leaderCompetitive salary + bonusExcellent benefits package - medical, dental, visionGenerous PTO policy earned from day oneEducation and professional developmentRapid career growthRetirement savings and securityEmployee stock purchase planPaid parental leaveShort and long term disabilityEmployee assistance program and health advocacyHealth and dependent care flexible spending accountMetlife auto and home insuranceMetlife legal planReferral reward programExclusive discounts and programs with dozens of nationwide vendors and retailers At Randstad, we love to celebrate our hardworking diverse teams demonstrated through our ongoing commitment and diversity awards. Ranked as a 2021 DiversityInc Top 50 company, a 2021 Top 10 Global Champion for Supplier Diversity & Inclusion, a Military Friendly company for Veterans, Military Spouses & Suppliers, 2021 Staffing Industry Analyst Top 50 Diversity, Equity & Inclusion Influencer to name a few. We are proud of our collaborative culture which is at the heart of Randstad. When you join Randstad you will receive opportunities for competitive & robust benefits, flexible schedules, and the assurance that everyone can be their authentic selves. We are seeking candidates from all backgrounds and demographics and a variety of industries to join a winning team!Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.At Randstad, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please just let us know.For certain positions, Covid-19 vaccination and/or testing may be required by Randstad's client or applicable state/local mandates, subject to approved medical or religious accommodations. Ask your Randstad representative for more information.
    Randstad is the #1 HR Services Provider in the world, and we are hiring internally for an entry-level sales role to identify new business opportunities in the local market. Our Business Development Specialists are responsible for day-to-day cold calling, lead generation, appointment setting, and reference checking. We take the time to build relationships with clients and candidates so we can truly understand what they need and how we can help them succeed. Our people drive our business, connecting talented IT professionals with organizations where they can produce results.What you get to do: Execute the activities that will gain results through cold calling and scheduling client meetingsConduct research to understand client's industry and current objectivesMake decisions on which solution is best suited to meet the client's objectivesConnect with current and potential clients via phone to grow prospects and salesGenerate leads and schedule meetingsCreate scripts based on the best business approach for the clientGenerate market interest and actively solicit sales opportunitiesConsistently identify leads, obtain referrals, and schedule appointmentsWork independently with little direction and manage workload effectivelyPartner with marketing to follow up on conference lists, campaigns, and leadsEngage in other sales-related duties as neededDocument all sales notes and activity in CRM in a timely and professional manner What you need to bring: Strong customer/client orientationBachelor's degreeAbility to cold-call and overcome objectionsSelf-motivated and goal-orientedStrong verbal and written communication skillsAbility to perform work with minimal supervisionProficient computer skills to document activitiesProficient using Google mail, calendaring and shared drives What's in it for you: Largest global staffing leaderCompetitive salary + bonusExcellent benefits package - medical, dental, visionGenerous PTO policy earned from day oneEducation and professional developmentRapid career growthRetirement savings and securityEmployee stock purchase planPaid parental leaveShort and long term disabilityEmployee assistance program and health advocacyHealth and dependent care flexible spending accountMetlife auto and home insuranceMetlife legal planReferral reward programExclusive discounts and programs with dozens of nationwide vendors and retailers At Randstad, we love to celebrate our hardworking diverse teams demonstrated through our ongoing commitment and diversity awards. Ranked as a 2021 DiversityInc Top 50 company, a 2021 Top 10 Global Champion for Supplier Diversity & Inclusion, a Military Friendly company for Veterans, Military Spouses & Suppliers, 2021 Staffing Industry Analyst Top 50 Diversity, Equity & Inclusion Influencer to name a few. We are proud of our collaborative culture which is at the heart of Randstad. When you join Randstad you will receive opportunities for competitive & robust benefits, flexible schedules, and the assurance that everyone can be their authentic selves. We are seeking candidates from all backgrounds and demographics and a variety of industries to join a winning team!Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.At Randstad, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please just let us know.For certain positions, Covid-19 vaccination and/or testing may be required by Randstad's client or applicable state/local mandates, subject to approved medical or religious accommodations. Ask your Randstad representative for more information.
    • cincinnati, ohio
    • permanent
    Randstad is the #1 HR Services Provider in the world, and we are hiring internally for an entry-level sales role to identify new business opportunities in the local market. Our Business Development Specialists are responsible for day-to-day cold calling, lead generation, appointment setting, and reference checking. We take the time to build relationships with clients and candidates so we can truly understand what they need and how we can help them succeed. Our people drive our business, connecting talented IT professionals with organizations where they can produce results. What you get to do: Execute the activities that will gain results through cold calling and scheduling client meetingsConduct research to understand client's industry and current objectivesMake decisions on which solution is best suited to meet the client's objectivesConnect with current and potential clients via phone to grow prospects and salesGenerate leads and schedule meetings Create scripts based on the best business approach for the clientGenerate market interest and actively solicit sales opportunitiesConsistently identify leads, obtain referrals, and schedule appointments Work independently with little direction and manage workload effectivelyPartner with marketing to follow up on conference lists, campaigns, and leadsEngage in other sales-related duties as neededDocument all sales notes and activity in CRM in a timely and professional manner What you need to bring: Strong customer/client orientationBachelor's degreeAbility to cold-call and overcome objectionsSelf-motivated and goal-orientedStrong verbal and written communication skillsAbility to perform work with minimal supervisionProficient computer skills to document activities Proficient using Google mail, calendaring and shared drives What's in it for you: Largest global staffing leaderCompetitive salary + bonusExcellent benefits package - medical, dental, visionGenerous PTO policy earned from day oneEducation and professional developmentRapid career growthRetirement savings and securityEmployee stock purchase planPaid parental leaveShort and long term disabilityEmployee assistance program and health advocacyHealth and dependent care flexible spending accountMetlife auto and home insuranceMetlife legal planReferral reward programExclusive discounts and programs with dozens of nationwide vendors and retailers For certain positions, Covid-19 vaccination and/or testing may be required by Randstad's client or applicable state/local mandates, subject to approved medical or religious accommodations. Ask your Randstad representative for more information.At Randstad, we love to celebrate our hardworking diverse teams demonstrated through our ongoing commitment and diversity awards. Ranked as a 2021 DiversityInc Top 50 company, a 2021 Top 10 Global Champion for Supplier Diversity & Inclusion, a Military Friendly company for Veterans, Military Spouses & Suppliers, 2021 Staffing Industry Analyst Top 50 Diversity, Equity & Inclusion Influencer to name a few. We are proud of our collaborative culture which is at the heart of Randstad. When you join Randstad you will receive opportunities for competitive & robust benefits, flexible schedules, and the assurance that everyone can be their authentic selves. We are seeking candidates from all backgrounds and demographics and a variety of industries to join a winning team!Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.At Randstad, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact hrsupport@randstadusa.com.
    Randstad is the #1 HR Services Provider in the world, and we are hiring internally for an entry-level sales role to identify new business opportunities in the local market. Our Business Development Specialists are responsible for day-to-day cold calling, lead generation, appointment setting, and reference checking. We take the time to build relationships with clients and candidates so we can truly understand what they need and how we can help them succeed. Our people drive our business, connecting talented IT professionals with organizations where they can produce results. What you get to do: Execute the activities that will gain results through cold calling and scheduling client meetingsConduct research to understand client's industry and current objectivesMake decisions on which solution is best suited to meet the client's objectivesConnect with current and potential clients via phone to grow prospects and salesGenerate leads and schedule meetings Create scripts based on the best business approach for the clientGenerate market interest and actively solicit sales opportunitiesConsistently identify leads, obtain referrals, and schedule appointments Work independently with little direction and manage workload effectivelyPartner with marketing to follow up on conference lists, campaigns, and leadsEngage in other sales-related duties as neededDocument all sales notes and activity in CRM in a timely and professional manner What you need to bring: Strong customer/client orientationBachelor's degreeAbility to cold-call and overcome objectionsSelf-motivated and goal-orientedStrong verbal and written communication skillsAbility to perform work with minimal supervisionProficient computer skills to document activities Proficient using Google mail, calendaring and shared drives What's in it for you: Largest global staffing leaderCompetitive salary + bonusExcellent benefits package - medical, dental, visionGenerous PTO policy earned from day oneEducation and professional developmentRapid career growthRetirement savings and securityEmployee stock purchase planPaid parental leaveShort and long term disabilityEmployee assistance program and health advocacyHealth and dependent care flexible spending accountMetlife auto and home insuranceMetlife legal planReferral reward programExclusive discounts and programs with dozens of nationwide vendors and retailers For certain positions, Covid-19 vaccination and/or testing may be required by Randstad's client or applicable state/local mandates, subject to approved medical or religious accommodations. Ask your Randstad representative for more information.At Randstad, we love to celebrate our hardworking diverse teams demonstrated through our ongoing commitment and diversity awards. Ranked as a 2021 DiversityInc Top 50 company, a 2021 Top 10 Global Champion for Supplier Diversity & Inclusion, a Military Friendly company for Veterans, Military Spouses & Suppliers, 2021 Staffing Industry Analyst Top 50 Diversity, Equity & Inclusion Influencer to name a few. We are proud of our collaborative culture which is at the heart of Randstad. When you join Randstad you will receive opportunities for competitive & robust benefits, flexible schedules, and the assurance that everyone can be their authentic selves. We are seeking candidates from all backgrounds and demographics and a variety of industries to join a winning team!Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.At Randstad, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact hrsupport@randstadusa.com.
    • united states, united states (remote)
    • permanent
    Position SummaryTheBilling & A/RAnalyst, Internal Operations, is a key role in supporting the financial growth and industry reputation for a global leader in talent acquisition strategies. The Analyst is responsible for the accurate and timely processing of monthly billing for RPO clients in Canada and the US, as well as partnering with the Corporate Accounts Receivable team for DSO management.Duties Support internal and external customers on process education, system issues and automationPublish frequent communications on internal deadlines, requirements and past due statusesCollaborate with Finance and Accounting departments during corporate processing deadlines to ensure all revenue booked in current periodResearch and resolve billing system production issuesReconcile data discrepancies originating from applicant tracking systems, manual trackers, and procurement toolsAssist with the review of current business processes and work with management to recommend and implement process improvementsDevelop detailed process documentation such as standard operating procedures, process flows and communication templatesProvide insights and recommendations on development and maintenance of billing metrics (KPIs)Track, analyze and communicate overall progress against performance targets and compliance requirementsConduct routine audits and manage customer account reconciliations as neededAssist Accounts Receivable with collection communications, purchase order updates and issue escalationsManage setup of new customer billing requirementsAssist in reporting on issues related to purchase order fulfillment, credit limits and bad debt chargesMonitor invoice generation and review large transactions for accuracyBuild, maintain and grow strong internal partnerships Basic Qualifications Bachelor's Degree or 4+ years of equivalent work experience required2+ years of experience in billing and/or accounts receivableAdvanced Excel or Google Sheets experience Preferred Qualifications Educational background in business, finance, accounting, computer science or math preferredPreferred experience in Staffing or a Service IndustryExperience interfacing with other teams and customers, providing positive customer experience, working through conflict or complex mattersReporting and data analytics experience is a plusFamiliarity with databases, SQL and ETL processesRPA software tool experience a plus (e.g., Automation Anywhere, Blue Prism, UiPath, etc.) Competencies Customer focused with a sense of urgency for problem resolutionAbility to work in a fast paced, deadline driven environmentStrong organizational, analytical & problem solving abilitiesAbility to recognize gaps in current processes and recommend solutionsExcellent written and verbal communication skills: able to effectively communicate technical details to a non-technical audience (i.e. users, vendors, management, colleagues) as well as produce clear and concise written documentationAbility to collaborate across multiple business functions and departments to promote a one team approach What's in it for you: Largest global staffing leaderCompetitive salary + bonusExcellent benefits package - medical, dental, visionGenerous PTO policy earned from day oneEducation and professional developmentRapid career growthRetirement savings and securityEmployee stock purchase planPaid parental leaveShort and long term disabilityEmployee assistance program and health advocacyHealth and dependent care flexible spending accountMetlife auto and home insuranceMetlife legal planReferral reward programExclusive discounts and programs with dozens of nationwide vendors and retailers For certain positions, Covid-19 vaccination and/or testing may be required by Randstad's client or applicable state/local mandates, subject to approved medical or religious accommodations. Ask your Randstad representative for more information.At Randstad, we love to celebrate our hardworking diverse teams demonstrated through our ongoing commitment and diversity awards. Ranked as a 2021 DiversityInc Top 50 company, a 2021 Top 10 Global Champion for Supplier Diversity & Inclusion, a Military Friendly company for Veterans, Military Spouses & Suppliers, 2021 Staffing Industry Analyst Top 50 Diversity, Equity & Inclusion Influencer to name a few. We are proud of our collaborative culture which is at the heart of Randstad. When you join Randstad you will receive opportunities for competitive & robust benefits, flexible schedules, and the assurance that everyone can be their authentic selves. We are seeking candidates from all backgrounds and demographics and a variety of industries to join a winning team!Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.At Randstad, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact hrsupport@randstadusa.com.
    Position SummaryTheBilling & A/RAnalyst, Internal Operations, is a key role in supporting the financial growth and industry reputation for a global leader in talent acquisition strategies. The Analyst is responsible for the accurate and timely processing of monthly billing for RPO clients in Canada and the US, as well as partnering with the Corporate Accounts Receivable team for DSO management.Duties Support internal and external customers on process education, system issues and automationPublish frequent communications on internal deadlines, requirements and past due statusesCollaborate with Finance and Accounting departments during corporate processing deadlines to ensure all revenue booked in current periodResearch and resolve billing system production issuesReconcile data discrepancies originating from applicant tracking systems, manual trackers, and procurement toolsAssist with the review of current business processes and work with management to recommend and implement process improvementsDevelop detailed process documentation such as standard operating procedures, process flows and communication templatesProvide insights and recommendations on development and maintenance of billing metrics (KPIs)Track, analyze and communicate overall progress against performance targets and compliance requirementsConduct routine audits and manage customer account reconciliations as neededAssist Accounts Receivable with collection communications, purchase order updates and issue escalationsManage setup of new customer billing requirementsAssist in reporting on issues related to purchase order fulfillment, credit limits and bad debt chargesMonitor invoice generation and review large transactions for accuracyBuild, maintain and grow strong internal partnerships Basic Qualifications Bachelor's Degree or 4+ years of equivalent work experience required2+ years of experience in billing and/or accounts receivableAdvanced Excel or Google Sheets experience Preferred Qualifications Educational background in business, finance, accounting, computer science or math preferredPreferred experience in Staffing or a Service IndustryExperience interfacing with other teams and customers, providing positive customer experience, working through conflict or complex mattersReporting and data analytics experience is a plusFamiliarity with databases, SQL and ETL processesRPA software tool experience a plus (e.g., Automation Anywhere, Blue Prism, UiPath, etc.) Competencies Customer focused with a sense of urgency for problem resolutionAbility to work in a fast paced, deadline driven environmentStrong organizational, analytical & problem solving abilitiesAbility to recognize gaps in current processes and recommend solutionsExcellent written and verbal communication skills: able to effectively communicate technical details to a non-technical audience (i.e. users, vendors, management, colleagues) as well as produce clear and concise written documentationAbility to collaborate across multiple business functions and departments to promote a one team approach What's in it for you: Largest global staffing leaderCompetitive salary + bonusExcellent benefits package - medical, dental, visionGenerous PTO policy earned from day oneEducation and professional developmentRapid career growthRetirement savings and securityEmployee stock purchase planPaid parental leaveShort and long term disabilityEmployee assistance program and health advocacyHealth and dependent care flexible spending accountMetlife auto and home insuranceMetlife legal planReferral reward programExclusive discounts and programs with dozens of nationwide vendors and retailers For certain positions, Covid-19 vaccination and/or testing may be required by Randstad's client or applicable state/local mandates, subject to approved medical or religious accommodations. Ask your Randstad representative for more information.At Randstad, we love to celebrate our hardworking diverse teams demonstrated through our ongoing commitment and diversity awards. Ranked as a 2021 DiversityInc Top 50 company, a 2021 Top 10 Global Champion for Supplier Diversity & Inclusion, a Military Friendly company for Veterans, Military Spouses & Suppliers, 2021 Staffing Industry Analyst Top 50 Diversity, Equity & Inclusion Influencer to name a few. We are proud of our collaborative culture which is at the heart of Randstad. When you join Randstad you will receive opportunities for competitive & robust benefits, flexible schedules, and the assurance that everyone can be their authentic selves. We are seeking candidates from all backgrounds and demographics and a variety of industries to join a winning team!Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.At Randstad, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact hrsupport@randstadusa.com.
    • united states, united states (remote)
    • permanent
    The Manager of Operational Excellence is a client facing role supporting the growth, performance andretention of the RSR client portfolio. This position helps to drive performance, innovation, and strategiesthat ensure our delivery teams are optimizing quality, cost savings and continuous improvement whilemeeting our client's delivery goals.Duties Consult, lead and execute on initiatives that drive Client Success and Quality Operations.Support a performance driven culture ensuring that improved capacity, productivity, efficiencyand quality are central to change initiatives.Identify and standardize best practices across all solutions. Curate centralized resources withstandardized templates, case studies and operational guidance.Develop detailed documentation such as standard operating procedures, process flows andcommunication templates.Conduct process and/or technology focused gap and root cause analysis to reduce waste andmaximize efficiencies.Partner with client delivery teams and clients to implement strategies impacting: SLA attainment,KPI performance, best practice standardization and account innovation.Advocate on behalf of delivery teams in cross-functional work streams impacting people, processor technology.Perform in-depth data analysis (reviewing, manipulating, interpreting, identifying trends andpresenting) of a suite of reports and data. Leverage data insights to diagnose performance and service delivery trends or issues.Interface with RSR solution leaders in Managed Services Provider (MSP), Recruitment ProcessOutsourcing (RPO), Payroll Solution (RSPS/PICS) programs and Total Talent Solutions. Basic Qualifications Bachelor's Degree or 5-7+ years of equivalent work experience required4+ years of combined business, recruiting, and operations leadership and demonstratedsuccesses within a complex organization2+ years of experience managing and directing professionals within a client service role in MSP,RPO or payroll solutionsKnowledge of recruitment systems such as ATS, VMS and CRMsIntermediate to Advanced G Suite skillsPreferred QualificationsSix Sigma, Lean, process re-engineering methodologiesProject ManagementSoftware: MS Visio, LucidChart, Smartsheet, ClickUp or similar toolsCompetenciesExcellent Execution - drive excellent execution by setting up robust processes to executestrategies and follow through with strong monitoring and operational navigation to ensure results. Is firm and courageous in leading executionIntellectual Strength - leverage strong intellectual power to identify pattern and draw insightsfrom information in order to conceptualize strategic direction, solve problems and identify opportunitiesAgility - proactively address change on all dimensions. They anticipate change and viewsituations from different perspectives whilst keeping pace in decision making to realize opportunities and mitigate risksConnect - identify potential for synergies across the business and build commitment to achieveshared goals. They thrive on working with people (internal & external, clients & flex workers) that represent a mix of backgrounds, insights and perspectivesPartner - build strategic partnerships with clients and stakeholders. They actively shape theexternal environment for the success of Randstad, leveraging their personal credibility and thought leadership in getting people onside What's in it for you: Largest global staffing leaderCompetitive salary + bonusExcellent benefits package - medical, dental, visionGenerous PTO policy earned from day oneEducation and professional developmentRapid career growthRetirement savings and securityEmployee stock purchase planPaid parental leaveShort and long term disabilityEmployee assistance program and health advocacyHealth and dependent care flexible spending accountMetlife auto and home insuranceMetlife legal planReferral reward programExclusive discounts and programs with dozens of nationwide vendors and retailers For certain positions, Covid-19 vaccination and/or testing may be required by Randstad's client or applicable state/local mandates, subject to approved medical or religious accommodations. Ask your Randstad representative for more information.At Randstad, we love to celebrate our hardworking diverse teams demonstrated through our ongoing commitment and diversity awards. Ranked as a 2021 DiversityInc Top 50 company, a 2021 Top 10 Global Champion for Supplier Diversity & Inclusion, a Military Friendly company for Veterans, Military Spouses & Suppliers, 2021 Staffing Industry Analyst Top 50 Diversity, Equity & Inclusion Influencer to name a few. We are proud of our collaborative culture which is at the heart of Randstad. When you join Randstad you will receive opportunities for competitive & robust benefits, flexible schedules, and the assurance that everyone can be their authentic selves. We are seeking candidates from all backgrounds and demographics and a variety of industries to join a winning team!Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.At Randstad, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact hrsupport@randstadusa.com.
    The Manager of Operational Excellence is a client facing role supporting the growth, performance andretention of the RSR client portfolio. This position helps to drive performance, innovation, and strategiesthat ensure our delivery teams are optimizing quality, cost savings and continuous improvement whilemeeting our client's delivery goals.Duties Consult, lead and execute on initiatives that drive Client Success and Quality Operations.Support a performance driven culture ensuring that improved capacity, productivity, efficiencyand quality are central to change initiatives.Identify and standardize best practices across all solutions. Curate centralized resources withstandardized templates, case studies and operational guidance.Develop detailed documentation such as standard operating procedures, process flows andcommunication templates.Conduct process and/or technology focused gap and root cause analysis to reduce waste andmaximize efficiencies.Partner with client delivery teams and clients to implement strategies impacting: SLA attainment,KPI performance, best practice standardization and account innovation.Advocate on behalf of delivery teams in cross-functional work streams impacting people, processor technology.Perform in-depth data analysis (reviewing, manipulating, interpreting, identifying trends andpresenting) of a suite of reports and data. Leverage data insights to diagnose performance and service delivery trends or issues.Interface with RSR solution leaders in Managed Services Provider (MSP), Recruitment ProcessOutsourcing (RPO), Payroll Solution (RSPS/PICS) programs and Total Talent Solutions. Basic Qualifications Bachelor's Degree or 5-7+ years of equivalent work experience required4+ years of combined business, recruiting, and operations leadership and demonstratedsuccesses within a complex organization2+ years of experience managing and directing professionals within a client service role in MSP,RPO or payroll solutionsKnowledge of recruitment systems such as ATS, VMS and CRMsIntermediate to Advanced G Suite skillsPreferred QualificationsSix Sigma, Lean, process re-engineering methodologiesProject ManagementSoftware: MS Visio, LucidChart, Smartsheet, ClickUp or similar toolsCompetenciesExcellent Execution - drive excellent execution by setting up robust processes to executestrategies and follow through with strong monitoring and operational navigation to ensure results. Is firm and courageous in leading executionIntellectual Strength - leverage strong intellectual power to identify pattern and draw insightsfrom information in order to conceptualize strategic direction, solve problems and identify opportunitiesAgility - proactively address change on all dimensions. They anticipate change and viewsituations from different perspectives whilst keeping pace in decision making to realize opportunities and mitigate risksConnect - identify potential for synergies across the business and build commitment to achieveshared goals. They thrive on working with people (internal & external, clients & flex workers) that represent a mix of backgrounds, insights and perspectivesPartner - build strategic partnerships with clients and stakeholders. They actively shape theexternal environment for the success of Randstad, leveraging their personal credibility and thought leadership in getting people onside What's in it for you: Largest global staffing leaderCompetitive salary + bonusExcellent benefits package - medical, dental, visionGenerous PTO policy earned from day oneEducation and professional developmentRapid career growthRetirement savings and securityEmployee stock purchase planPaid parental leaveShort and long term disabilityEmployee assistance program and health advocacyHealth and dependent care flexible spending accountMetlife auto and home insuranceMetlife legal planReferral reward programExclusive discounts and programs with dozens of nationwide vendors and retailers For certain positions, Covid-19 vaccination and/or testing may be required by Randstad's client or applicable state/local mandates, subject to approved medical or religious accommodations. Ask your Randstad representative for more information.At Randstad, we love to celebrate our hardworking diverse teams demonstrated through our ongoing commitment and diversity awards. Ranked as a 2021 DiversityInc Top 50 company, a 2021 Top 10 Global Champion for Supplier Diversity & Inclusion, a Military Friendly company for Veterans, Military Spouses & Suppliers, 2021 Staffing Industry Analyst Top 50 Diversity, Equity & Inclusion Influencer to name a few. We are proud of our collaborative culture which is at the heart of Randstad. When you join Randstad you will receive opportunities for competitive & robust benefits, flexible schedules, and the assurance that everyone can be their authentic selves. We are seeking candidates from all backgrounds and demographics and a variety of industries to join a winning team!Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.At Randstad, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact hrsupport@randstadusa.com.
    • united states, united states (remote)
    • permanent
    Position SummaryThe Sr. Director of Operational Excellence is a client facing role supporting the growth, performance and retention of existing RSR clients. This position helps to drive performance, innovation, and strategies that ensure our delivery teams are optimizing quality, cost savings and continuous improvement while meeting our client's delivery goals.Duties Consult, lead and execute on initiatives that drive Client Success and Quality Operations.Manage a practice team of MSP internal consultants: hire, coach, assign projects, monitor progress and report on measurable outcomes.Support a performance driven culture ensuring that improved capacity, productivity, efficiency and quality are central to change initiatives.Identify and standardize best practices across all solutions. Curate centralized resources with standardized templates, case studies and operational guidance.Develop detailed documentation such as standard operating procedures, process flows and communication templates.Conduct process and/or technology focused gap and root cause analysis to reduce waste and maximize efficiencies.Partner with client delivery teams and clients to implement strategies impacting: SLA attainment, KPI performance, best practice standardization and account innovation.Advocate on behalf of delivery teams in cross-functional work streams impacting people, process or technology.Perform in-depth data analysis (reviewing, manipulating, interpreting, identifying trends and presenting) of a suite of reports and data. Leverage data insights to diagnose performance and service delivery trends or issues.Interface with RSR solution leaders in Managed Services Provider (MSP), Payroll Solutions programs and/or Statement of Work (SOW) Services. Basic Qualifications Bachelor's Degree or 8+ years of equivalent work experience required5-7+ years of combined business, recruiting, and operations leadership and demonstrated successes within a complex organization4+ years of experience managing and directing professionals within a client service role in MSP, Payroll Solutions, and/or Statement of Work (SOW) Services3+ years of experience managing ManagersKnowledge of recruitment systems such as ATS, VMS and CRMsIntermediate to Advanced G Suite skills Preferred Qualifications Six Sigma, Lean, process re-engineering methodologiesProject ManagementSoftware: MS Visio, LucidChart, Smartsheet, ClickUp or similar tools Competencies Excellent Execution- drive excellent execution by setting up robust processes to execute strategies and follow through with strong monitoring and operational navigation to ensure results. Is firm and courageous in leading executionIntellectual Strength- leverage strong intellectual power to identify pattern and draw insights from information in order to conceptualize strategic direction, solve problems and identify opportunitiesAgility- proactively address change on all dimensions. They anticipate change and view situations from different perspectives whilst keeping pace in decision making to realize opportunities and mitigate risksConnect- identify potential for synergies across the business and build commitment to achieve shared goals. They thrive on working with people (internal & external, clients & flex workers) that represent a mix of backgrounds, insights and perspectivesPartner- build strategic partnerships with clients and stakeholders. They actively shape the external environment for the success of Randstad, leveraging their personal credibility and thought leadership in getting people onside What's in it for you: Largest global staffing leaderCompetitive salary + bonusExcellent benefits package - medical, dental, visionGenerous PTO policy earned from day oneEducation and professional developmentRapid career growthRetirement savings and securityEmployee stock purchase planPaid parental leaveShort and long term disabilityEmployee assistance program and health advocacyHealth and dependent care flexible spending accountMetlife auto and home insuranceMetlife legal planReferral reward programExclusive discounts and programs with dozens of nationwide vendors and retailers For certain positions, Covid-19 vaccination and/or testing may be required by Randstad's client or applicable state/local mandates, subject to approved medical or religious accommodations. Ask your Randstad representative for more information.At Randstad, we love to celebrate our hardworking diverse teams demonstrated through our ongoing commitment and diversity awards. Ranked as a 2021 DiversityInc Top 50 company, a 2021 Top 10 Global Champion for Supplier Diversity & Inclusion, a Military Friendly company for Veterans, Military Spouses & Suppliers, 2021 Staffing Industry Analyst Top 50 Diversity, Equity & Inclusion Influencer to name a few. We are proud of our collaborative culture which is at the heart of Randstad. When you join Randstad you will receive opportunities for competitive & robust benefits, flexible schedules, and the assurance that everyone can be their authentic selves. We are seeking candidates from all backgrounds and demographics and a variety of industries to join a winning team!Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.At Randstad, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact hrsupport@randstadusa.com.
    Position SummaryThe Sr. Director of Operational Excellence is a client facing role supporting the growth, performance and retention of existing RSR clients. This position helps to drive performance, innovation, and strategies that ensure our delivery teams are optimizing quality, cost savings and continuous improvement while meeting our client's delivery goals.Duties Consult, lead and execute on initiatives that drive Client Success and Quality Operations.Manage a practice team of MSP internal consultants: hire, coach, assign projects, monitor progress and report on measurable outcomes.Support a performance driven culture ensuring that improved capacity, productivity, efficiency and quality are central to change initiatives.Identify and standardize best practices across all solutions. Curate centralized resources with standardized templates, case studies and operational guidance.Develop detailed documentation such as standard operating procedures, process flows and communication templates.Conduct process and/or technology focused gap and root cause analysis to reduce waste and maximize efficiencies.Partner with client delivery teams and clients to implement strategies impacting: SLA attainment, KPI performance, best practice standardization and account innovation.Advocate on behalf of delivery teams in cross-functional work streams impacting people, process or technology.Perform in-depth data analysis (reviewing, manipulating, interpreting, identifying trends and presenting) of a suite of reports and data. Leverage data insights to diagnose performance and service delivery trends or issues.Interface with RSR solution leaders in Managed Services Provider (MSP), Payroll Solutions programs and/or Statement of Work (SOW) Services. Basic Qualifications Bachelor's Degree or 8+ years of equivalent work experience required5-7+ years of combined business, recruiting, and operations leadership and demonstrated successes within a complex organization4+ years of experience managing and directing professionals within a client service role in MSP, Payroll Solutions, and/or Statement of Work (SOW) Services3+ years of experience managing ManagersKnowledge of recruitment systems such as ATS, VMS and CRMsIntermediate to Advanced G Suite skills Preferred Qualifications Six Sigma, Lean, process re-engineering methodologiesProject ManagementSoftware: MS Visio, LucidChart, Smartsheet, ClickUp or similar tools Competencies Excellent Execution- drive excellent execution by setting up robust processes to execute strategies and follow through with strong monitoring and operational navigation to ensure results. Is firm and courageous in leading executionIntellectual Strength- leverage strong intellectual power to identify pattern and draw insights from information in order to conceptualize strategic direction, solve problems and identify opportunitiesAgility- proactively address change on all dimensions. They anticipate change and view situations from different perspectives whilst keeping pace in decision making to realize opportunities and mitigate risksConnect- identify potential for synergies across the business and build commitment to achieve shared goals. They thrive on working with people (internal & external, clients & flex workers) that represent a mix of backgrounds, insights and perspectivesPartner- build strategic partnerships with clients and stakeholders. They actively shape the external environment for the success of Randstad, leveraging their personal credibility and thought leadership in getting people onside What's in it for you: Largest global staffing leaderCompetitive salary + bonusExcellent benefits package - medical, dental, visionGenerous PTO policy earned from day oneEducation and professional developmentRapid career growthRetirement savings and securityEmployee stock purchase planPaid parental leaveShort and long term disabilityEmployee assistance program and health advocacyHealth and dependent care flexible spending accountMetlife auto and home insuranceMetlife legal planReferral reward programExclusive discounts and programs with dozens of nationwide vendors and retailers For certain positions, Covid-19 vaccination and/or testing may be required by Randstad's client or applicable state/local mandates, subject to approved medical or religious accommodations. Ask your Randstad representative for more information.At Randstad, we love to celebrate our hardworking diverse teams demonstrated through our ongoing commitment and diversity awards. Ranked as a 2021 DiversityInc Top 50 company, a 2021 Top 10 Global Champion for Supplier Diversity & Inclusion, a Military Friendly company for Veterans, Military Spouses & Suppliers, 2021 Staffing Industry Analyst Top 50 Diversity, Equity & Inclusion Influencer to name a few. We are proud of our collaborative culture which is at the heart of Randstad. When you join Randstad you will receive opportunities for competitive & robust benefits, flexible schedules, and the assurance that everyone can be their authentic selves. We are seeking candidates from all backgrounds and demographics and a variety of industries to join a winning team!Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.At Randstad, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact hrsupport@randstadusa.com.
    • united states, united states (remote)
    • contract
    Position SummaryThe Manager of Operational Excellence is a client facing role supporting the growth, performance and retention of the RSR client portfolio. This position helps to drive performance, innovation, and strategies that ensure our delivery teams are optimizing quality, cost savings and continuous improvement while meeting our client's delivery goals.Duties Consult, lead and execute on initiatives that drive Client Success and Quality Operations.Support a performance driven culture ensuring that improved capacity, productivity, efficiency and quality are central to change initiatives.Identify and standardize best practices across all solutions. Curate centralized resources with standardized templates, case studies and operational guidance.Develop detailed documentation such as standard operating procedures, process flows and communication templates.Conduct process and/or technology focused gap and root cause analysis to reduce waste and maximize efficiencies.Partner with client delivery teams and clients to implement strategies impacting: SLA attainment, KPI performance, best practice standardization and account innovation.Advocate on behalf of delivery teams in cross-functional work streams impacting people, process or technology.Perform in-depth data analysis (reviewing, manipulating, interpreting, identifying trends and presenting) of a suite of reports and data. Leverage data insights to diagnose performance and service delivery trends or issues.Interface with RSR solution leaders in Managed Services Provider (MSP), Recruitment Process Outsourcing (RPO), Payroll Solution (RSPS/PICS) programs and Total Talent Solutions. Basic Qualifications Bachelor's Degree or 5-7+ years of equivalent work experience required4+ years of combined business, recruiting, and operations leadership and demonstrated successes within a complex organization2+ years of experience managing and directing professionals within a client service role in MSP, Contingent Staffing, or Talent Acquisition2+ years of experience working with vendor management systems (VMS) such as Fieldglass, Beeline, etc.Intermediate to Advanced G Suite or Microsoft Office skills Preferred Qualifications Six Sigma, Lean, process re-engineering methodologiesProject ManagementVMS Tools: experience in Fieldglass, Beeline or other VMS technologySoftware: MS Visio, LucidChart, Smartsheet, ClickUp or similar tools Competencies Excellent Execution- drive excellent execution by setting up robust processes to execute strategies and follow through with strong monitoring and operational navigation to ensure results. Is firm and courageous in leading executionIntellectual Strength- leverage strong intellectual power to identify pattern and draw insights from information in order to conceptualize strategic direction, solve problems and identify opportunitiesAgility- proactively address change on all dimensions. They anticipate change and view situations from different perspectives whilst keeping pace in decision making to realize opportunities and mitigate risksConnect- identify potential for synergies across the business and build commitment to achieve shared goals. They thrive on working with people (internal & external, clients & flex workers) that represent a mix of backgrounds, insights and perspectivesPartner- build strategic partnerships with clients and stakeholders. They actively shape the external environment for the success of Randstad, leveraging their personal credibility and thought leadership in getting people onside What's in it for you: Largest global staffing leaderCompetitive salary + bonusExcellent benefits package - medical, dental, visionGenerous PTO policy earned from day oneEducation and professional developmentRapid career growthRetirement savings and securityEmployee stock purchase planPaid parental leaveShort and long term disabilityEmployee assistance program and health advocacyHealth and dependent care flexible spending accountMetlife auto and home insuranceMetlife legal planReferral reward programExclusive discounts and programs with dozens of nationwide vendors and retailers For certain positions, Covid-19 vaccination and/or testing may be required by Randstad's client or applicable state/local mandates, subject to approved medical or religious accommodations. Ask your Randstad representative for more information.At Randstad, we love to celebrate our hardworking diverse teams demonstrated through our ongoing commitment and diversity awards. Ranked as a 2021 DiversityInc Top 50 company, a 2021 Top 10 Global Champion for Supplier Diversity & Inclusion, a Military Friendly company for Veterans, Military Spouses & Suppliers, 2021 Staffing Industry Analyst Top 50 Diversity, Equity & Inclusion Influencer to name a few. We are proud of our collaborative culture which is at the heart of Randstad. When you join Randstad you will receive opportunities for competitive & robust benefits, flexible schedules, and the assurance that everyone can be their authentic selves. We are seeking candidates from all backgrounds and demographics and a variety of industries to join a winning team!Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.At Randstad, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact hrsupport@randstadusa.com.
    Position SummaryThe Manager of Operational Excellence is a client facing role supporting the growth, performance and retention of the RSR client portfolio. This position helps to drive performance, innovation, and strategies that ensure our delivery teams are optimizing quality, cost savings and continuous improvement while meeting our client's delivery goals.Duties Consult, lead and execute on initiatives that drive Client Success and Quality Operations.Support a performance driven culture ensuring that improved capacity, productivity, efficiency and quality are central to change initiatives.Identify and standardize best practices across all solutions. Curate centralized resources with standardized templates, case studies and operational guidance.Develop detailed documentation such as standard operating procedures, process flows and communication templates.Conduct process and/or technology focused gap and root cause analysis to reduce waste and maximize efficiencies.Partner with client delivery teams and clients to implement strategies impacting: SLA attainment, KPI performance, best practice standardization and account innovation.Advocate on behalf of delivery teams in cross-functional work streams impacting people, process or technology.Perform in-depth data analysis (reviewing, manipulating, interpreting, identifying trends and presenting) of a suite of reports and data. Leverage data insights to diagnose performance and service delivery trends or issues.Interface with RSR solution leaders in Managed Services Provider (MSP), Recruitment Process Outsourcing (RPO), Payroll Solution (RSPS/PICS) programs and Total Talent Solutions. Basic Qualifications Bachelor's Degree or 5-7+ years of equivalent work experience required4+ years of combined business, recruiting, and operations leadership and demonstrated successes within a complex organization2+ years of experience managing and directing professionals within a client service role in MSP, Contingent Staffing, or Talent Acquisition2+ years of experience working with vendor management systems (VMS) such as Fieldglass, Beeline, etc.Intermediate to Advanced G Suite or Microsoft Office skills Preferred Qualifications Six Sigma, Lean, process re-engineering methodologiesProject ManagementVMS Tools: experience in Fieldglass, Beeline or other VMS technologySoftware: MS Visio, LucidChart, Smartsheet, ClickUp or similar tools Competencies Excellent Execution- drive excellent execution by setting up robust processes to execute strategies and follow through with strong monitoring and operational navigation to ensure results. Is firm and courageous in leading executionIntellectual Strength- leverage strong intellectual power to identify pattern and draw insights from information in order to conceptualize strategic direction, solve problems and identify opportunitiesAgility- proactively address change on all dimensions. They anticipate change and view situations from different perspectives whilst keeping pace in decision making to realize opportunities and mitigate risksConnect- identify potential for synergies across the business and build commitment to achieve shared goals. They thrive on working with people (internal & external, clients & flex workers) that represent a mix of backgrounds, insights and perspectivesPartner- build strategic partnerships with clients and stakeholders. They actively shape the external environment for the success of Randstad, leveraging their personal credibility and thought leadership in getting people onside What's in it for you: Largest global staffing leaderCompetitive salary + bonusExcellent benefits package - medical, dental, visionGenerous PTO policy earned from day oneEducation and professional developmentRapid career growthRetirement savings and securityEmployee stock purchase planPaid parental leaveShort and long term disabilityEmployee assistance program and health advocacyHealth and dependent care flexible spending accountMetlife auto and home insuranceMetlife legal planReferral reward programExclusive discounts and programs with dozens of nationwide vendors and retailers For certain positions, Covid-19 vaccination and/or testing may be required by Randstad's client or applicable state/local mandates, subject to approved medical or religious accommodations. Ask your Randstad representative for more information.At Randstad, we love to celebrate our hardworking diverse teams demonstrated through our ongoing commitment and diversity awards. Ranked as a 2021 DiversityInc Top 50 company, a 2021 Top 10 Global Champion for Supplier Diversity & Inclusion, a Military Friendly company for Veterans, Military Spouses & Suppliers, 2021 Staffing Industry Analyst Top 50 Diversity, Equity & Inclusion Influencer to name a few. We are proud of our collaborative culture which is at the heart of Randstad. When you join Randstad you will receive opportunities for competitive & robust benefits, flexible schedules, and the assurance that everyone can be their authentic selves. We are seeking candidates from all backgrounds and demographics and a variety of industries to join a winning team!Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.At Randstad, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact hrsupport@randstadusa.com.
    • tampa, florida
    • work from home - permanent
    Randstad, the largest staffing firm in the world, is hiring an on-site Operations Manager to support our Randstad Inhouse Services (RIS) division. RIS offers a unique operations and staffing solution that caters specifically to clients with high volume staffing needs.The on-site Operations Manager will provide day-to-day leadership and management to ensure that clients receive the highest level of quality service in a timely and cost-effective manner, management of account P&L, client relationships, account management, team management, and people development. The Operations Manager will oversee all site operations and is responsible for the growth and development of account teams. In this collaborative role, the Operations Managers' business acumen will be used to managing account revenue up to $10 million and/or be responsible for up to 2-3 sites.What you get to do: Run a high-volume light industrial client on a daily basis Ensure exceptional performance in payroll, productivity, profitability, and service levelListen to understand the needs of key decision-makersProvide tailored services that delight our clientsWork closely with the account team to ensure efficiency and effectiveness Deliver effectively with fixed flexible workforce poolMeet with the account team regularly to evaluate the execution of the conceptImprove performance by using data to understand the status of deliverablesDeliver from an extensive understanding of the client's business, strategic direction, and processPartner closely with the process manager to ensure healthy business outcomesEnsure compliance and coordinate efforts pertaining to all employment faucets What you need to bring: Minimum 3+ years in high volume light industrial recruiting/staffing industry 2+ years people managementPrevious multi-unit/location responsibilities preferredAbility to travel between client site and recruiting center daily and/or weekly as neededDemonstrated ability to manage and resolve complex client situationsUnsurpassed level of professionalism and ability to communicate at all levelsStrong organizational, analytical, and problem-solving abilitiesAn approach that is motivated by the challenge of that environment - You like to WIN!Demonstrated ability to present business reviews and workforce strategies to client groupsExceptional follow-through is mandatory!Proficiency using Google mail, calendaring and shared drives What's in it for you: Largest global staffing leaderCompetitive salary + bonusExcellent benefits package - medical, dental, visionGenerous PTO policy earned from day oneEducation and professional developmentRapid career growthRetirement savings and securityEmployee stock purchase planPaid parental leaveShort and long term disabilityEmployee assistance program and health advocacyHealth and dependent care flexible spending accountMetlife auto and home insuranceMetlife legal planReferral reward programExclusive discounts and programs with dozens of nationwide vendors and retailers For certain positions, Covid-19 vaccination and/or testing may be required by Randstad's client or applicable state/local mandates, subject to approved medical or religious accommodations. Ask your Randstad representative for more information.At Randstad, we love to celebrate our hardworking diverse teams demonstrated through our ongoing commitment and diversity awards. Ranked as a 2021 DiversityInc Top 50 company, a 2021 Top 10 Global Champion for Supplier Diversity & Inclusion, a Military Friendly company for Veterans, Military Spouses & Suppliers, 2021 Staffing Industry Analyst Top 50 Diversity, Equity & Inclusion Influencer to name a few. We are proud of our collaborative culture which is at the heart of Randstad. When you join Randstad you will receive opportunities for competitive & robust benefits, flexible schedules, and the assurance that everyone can be their authentic selves. We are seeking candidates from all backgrounds and demographics and a variety of industries to join a winning team!Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.At Randstad, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact hrsupport@randstadusa.com.
    Randstad, the largest staffing firm in the world, is hiring an on-site Operations Manager to support our Randstad Inhouse Services (RIS) division. RIS offers a unique operations and staffing solution that caters specifically to clients with high volume staffing needs.The on-site Operations Manager will provide day-to-day leadership and management to ensure that clients receive the highest level of quality service in a timely and cost-effective manner, management of account P&L, client relationships, account management, team management, and people development. The Operations Manager will oversee all site operations and is responsible for the growth and development of account teams. In this collaborative role, the Operations Managers' business acumen will be used to managing account revenue up to $10 million and/or be responsible for up to 2-3 sites.What you get to do: Run a high-volume light industrial client on a daily basis Ensure exceptional performance in payroll, productivity, profitability, and service levelListen to understand the needs of key decision-makersProvide tailored services that delight our clientsWork closely with the account team to ensure efficiency and effectiveness Deliver effectively with fixed flexible workforce poolMeet with the account team regularly to evaluate the execution of the conceptImprove performance by using data to understand the status of deliverablesDeliver from an extensive understanding of the client's business, strategic direction, and processPartner closely with the process manager to ensure healthy business outcomesEnsure compliance and coordinate efforts pertaining to all employment faucets What you need to bring: Minimum 3+ years in high volume light industrial recruiting/staffing industry 2+ years people managementPrevious multi-unit/location responsibilities preferredAbility to travel between client site and recruiting center daily and/or weekly as neededDemonstrated ability to manage and resolve complex client situationsUnsurpassed level of professionalism and ability to communicate at all levelsStrong organizational, analytical, and problem-solving abilitiesAn approach that is motivated by the challenge of that environment - You like to WIN!Demonstrated ability to present business reviews and workforce strategies to client groupsExceptional follow-through is mandatory!Proficiency using Google mail, calendaring and shared drives What's in it for you: Largest global staffing leaderCompetitive salary + bonusExcellent benefits package - medical, dental, visionGenerous PTO policy earned from day oneEducation and professional developmentRapid career growthRetirement savings and securityEmployee stock purchase planPaid parental leaveShort and long term disabilityEmployee assistance program and health advocacyHealth and dependent care flexible spending accountMetlife auto and home insuranceMetlife legal planReferral reward programExclusive discounts and programs with dozens of nationwide vendors and retailers For certain positions, Covid-19 vaccination and/or testing may be required by Randstad's client or applicable state/local mandates, subject to approved medical or religious accommodations. Ask your Randstad representative for more information.At Randstad, we love to celebrate our hardworking diverse teams demonstrated through our ongoing commitment and diversity awards. Ranked as a 2021 DiversityInc Top 50 company, a 2021 Top 10 Global Champion for Supplier Diversity & Inclusion, a Military Friendly company for Veterans, Military Spouses & Suppliers, 2021 Staffing Industry Analyst Top 50 Diversity, Equity & Inclusion Influencer to name a few. We are proud of our collaborative culture which is at the heart of Randstad. When you join Randstad you will receive opportunities for competitive & robust benefits, flexible schedules, and the assurance that everyone can be their authentic selves. We are seeking candidates from all backgrounds and demographics and a variety of industries to join a winning team!Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.At Randstad, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact hrsupport@randstadusa.com.
    • united states, united states (remote)
    • work from home - permanent
    Position ObjectiveThe Regional Operations Manager is the first point of field and FSC contact responsible for protecting profit, effective communication, and roll-out/monitoring implementation of highly visible company-wide initiatives. Highly analytic in nature this person will seek out trends, provide needs analysis, make recommendations/pursue resolutions, and manage solution delivery to completion. Position Summary Manage compliance and audits tasks not limited to e-verify, WEVALs, I9s, references, screenings, arbitration agreements, and workers compensationProvide branch/on-site support including implementation, assisting with training, creating and executing operational processes, etc.Ensure Executive presence by managing and maintaining calendars, planning meetings, conference calls, travel logistics, creating company organizational charts and personnel changes where applicable (w/a)Assist in onboarding process via report analysis, Manager escalation, RFO documentation check, database review, reports & organization orientation Communication Implement company-wide initiatives, policies, and procedures via written communication, webinar facilitation, or travelIntermediate and liaise with various Field Support Center (FSC) departments (F&A, A/R, Payroll, Billing, Risk, IT, HR, etc.) and the field troubleshooting issuesBe a source of information, expertise, and counsel on process efficiency, and service excellence Reporting & Analytics Provide high level analytics to identify trends, areas of strength and opportunityEnsure data integrity and resolve discrepancies in financials, front office systemsExecute and report on personnel or business operational tasks i.e. unit changes, moves, spins, hierarchy updates, database moves, TOU setup, etc.Provide support for QBRs, Strategic Reviews, Appraisals, NPS, budget pricing and pay rates Education - Bachelor's degree highly preferred Work Experience - 8+ years minimum business experience highly preferred- 3-5+ years minimum staffing industry experience highly preferred- 2+ years of Randstad experience with demonstrated success driving resultsKnowledge, Skills, and Abilities Inquisitive in nature, willing to ask WHY and push for improvement and efficienciesStrong people skills, and the ability to communicate both written and verbal at all levels of the organizationAbility to multi-task and effectively prioritize workload and deadlines in a fast-pace environmentStrong attention to detail and highlyanalyticalExcellent customer service orientation and follow upAble to work collaboratively both as a team player and leader to accomplish major new initiativesAbility to understand and analyze various financial and operational reportsAbility to build relationships and influenceProficient in Microsoft Office Suite What's in it for you: Largest global staffing leaderCompetitive salary + bonusExcellent benefits package - medical, dental, visionGenerous PTO policy earned from day oneEducation and professional developmentRapid career growthRetirement savings and securityEmployee stock purchase planPaid parental leaveShort and long term disabilityEmployee assistance program and health advocacyHealth and dependent care flexible spending accountMetlife auto and home insuranceMetlife legal planReferral reward programExclusive discounts and programs with dozens of nationwide vendors and retailers For certain positions, Covid-19 vaccination and/or testing may be required by Randstad's client or applicable state/local mandates, subject to approved medical or religious accommodations. Ask your Randstad representative for more information.At Randstad, we love to celebrate our hardworking diverse teams demonstrated through our ongoing commitment and diversity awards. Ranked as a 2021 DiversityInc Top 50 company, a 2021 Top 10 Global Champion for Supplier Diversity & Inclusion, a Military Friendly company for Veterans, Military Spouses & Suppliers, 2021 Staffing Industry Analyst Top 50 Diversity, Equity & Inclusion Influencer to name a few. We are proud of our collaborative culture which is at the heart of Randstad. When you join Randstad you will receive opportunities for competitive & robust benefits, flexible schedules, and the assurance that everyone can be their authentic selves. We are seeking candidates from all backgrounds and demographics and a variety of industries to join a winning team!Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.At Randstad, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact hrsupport@randstadusa.com.
    Position ObjectiveThe Regional Operations Manager is the first point of field and FSC contact responsible for protecting profit, effective communication, and roll-out/monitoring implementation of highly visible company-wide initiatives. Highly analytic in nature this person will seek out trends, provide needs analysis, make recommendations/pursue resolutions, and manage solution delivery to completion. Position Summary Manage compliance and audits tasks not limited to e-verify, WEVALs, I9s, references, screenings, arbitration agreements, and workers compensationProvide branch/on-site support including implementation, assisting with training, creating and executing operational processes, etc.Ensure Executive presence by managing and maintaining calendars, planning meetings, conference calls, travel logistics, creating company organizational charts and personnel changes where applicable (w/a)Assist in onboarding process via report analysis, Manager escalation, RFO documentation check, database review, reports & organization orientation Communication Implement company-wide initiatives, policies, and procedures via written communication, webinar facilitation, or travelIntermediate and liaise with various Field Support Center (FSC) departments (F&A, A/R, Payroll, Billing, Risk, IT, HR, etc.) and the field troubleshooting issuesBe a source of information, expertise, and counsel on process efficiency, and service excellence Reporting & Analytics Provide high level analytics to identify trends, areas of strength and opportunityEnsure data integrity and resolve discrepancies in financials, front office systemsExecute and report on personnel or business operational tasks i.e. unit changes, moves, spins, hierarchy updates, database moves, TOU setup, etc.Provide support for QBRs, Strategic Reviews, Appraisals, NPS, budget pricing and pay rates Education - Bachelor's degree highly preferred Work Experience - 8+ years minimum business experience highly preferred- 3-5+ years minimum staffing industry experience highly preferred- 2+ years of Randstad experience with demonstrated success driving resultsKnowledge, Skills, and Abilities Inquisitive in nature, willing to ask WHY and push for improvement and efficienciesStrong people skills, and the ability to communicate both written and verbal at all levels of the organizationAbility to multi-task and effectively prioritize workload and deadlines in a fast-pace environmentStrong attention to detail and highlyanalyticalExcellent customer service orientation and follow upAble to work collaboratively both as a team player and leader to accomplish major new initiativesAbility to understand and analyze various financial and operational reportsAbility to build relationships and influenceProficient in Microsoft Office Suite What's in it for you: Largest global staffing leaderCompetitive salary + bonusExcellent benefits package - medical, dental, visionGenerous PTO policy earned from day oneEducation and professional developmentRapid career growthRetirement savings and securityEmployee stock purchase planPaid parental leaveShort and long term disabilityEmployee assistance program and health advocacyHealth and dependent care flexible spending accountMetlife auto and home insuranceMetlife legal planReferral reward programExclusive discounts and programs with dozens of nationwide vendors and retailers For certain positions, Covid-19 vaccination and/or testing may be required by Randstad's client or applicable state/local mandates, subject to approved medical or religious accommodations. Ask your Randstad representative for more information.At Randstad, we love to celebrate our hardworking diverse teams demonstrated through our ongoing commitment and diversity awards. Ranked as a 2021 DiversityInc Top 50 company, a 2021 Top 10 Global Champion for Supplier Diversity & Inclusion, a Military Friendly company for Veterans, Military Spouses & Suppliers, 2021 Staffing Industry Analyst Top 50 Diversity, Equity & Inclusion Influencer to name a few. We are proud of our collaborative culture which is at the heart of Randstad. When you join Randstad you will receive opportunities for competitive & robust benefits, flexible schedules, and the assurance that everyone can be their authentic selves. We are seeking candidates from all backgrounds and demographics and a variety of industries to join a winning team!Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.At Randstad, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact hrsupport@randstadusa.com.

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