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2 jobs found in troy, new york

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    • troy, new york
    • temp to perm
    • $19 per hour
    A Fortune 100 Insurance and Financial Company located in Troy, NY is seeking a Customer Service - Financial Services Representative to join their team! Provide prompt efficient service for assigned product and/or service center internal and external customers. Consults and interprets contract provisions for current and past products and assumed business for policyholders, agents/brokers and other Enterprise operating units.salary: $19 - $19 per hourshift: Firstwork hours: 8:30 AM - 5 PMeducation: AssociateResponsibilities1. Receives and responds to incoming customer/agent/employer inquiries. 2. Communicates with customers, field staff, service centers, internal/external sales support and other industry companies through oral and written communication. 3. Assists customers with financial transactions. 4. Maintains current knowledge of contract and product provisions and administration of the Plan, and the processing systems related. 5. Resolves routine errors requiring corrective processing. 6. Demonstrates the ability to identify situations that require advanced technical knowledge or exception processing, and refers the situation to a Supervisor. 7. Processes monetary transactions according to policy provisions with assigned limits. 8. Reviews, researches, and interprets records and reports to accurately make decisions. 9. Decision making skill necessary for customer contacts.Skills Telephone EtiquetteCustomer ServiceMS-OFFICECall Center SupportFinancial ServicesFollow-upActive ListeningData Entry Qualifications Years of experience: 1 yearExperience level: Entry Level Randstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad.Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.At Randstad, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact HRsupport@randstadusa.com. For certain assignments, Covid-19 vaccination and/or testing may be required by Randstad's client or applicable federal mandate, subject to approved medical or religious accommodations. Carefully review the job posting for details on vaccine/testing requirements or ask your Randstad representative for more information.
    A Fortune 100 Insurance and Financial Company located in Troy, NY is seeking a Customer Service - Financial Services Representative to join their team! Provide prompt efficient service for assigned product and/or service center internal and external customers. Consults and interprets contract provisions for current and past products and assumed business for policyholders, agents/brokers and other Enterprise operating units.salary: $19 - $19 per hourshift: Firstwork hours: 8:30 AM - 5 PMeducation: AssociateResponsibilities1. Receives and responds to incoming customer/agent/employer inquiries. 2. Communicates with customers, field staff, service centers, internal/external sales support and other industry companies through oral and written communication. 3. Assists customers with financial transactions. 4. Maintains current knowledge of contract and product provisions and administration of the Plan, and the processing systems related. 5. Resolves routine errors requiring corrective processing. 6. Demonstrates the ability to identify situations that require advanced technical knowledge or exception processing, and refers the situation to a Supervisor. 7. Processes monetary transactions according to policy provisions with assigned limits. 8. Reviews, researches, and interprets records and reports to accurately make decisions. 9. Decision making skill necessary for customer contacts.Skills Telephone EtiquetteCustomer ServiceMS-OFFICECall Center SupportFinancial ServicesFollow-upActive ListeningData Entry Qualifications Years of experience: 1 yearExperience level: Entry Level Randstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad.Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.At Randstad, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact HRsupport@randstadusa.com. For certain assignments, Covid-19 vaccination and/or testing may be required by Randstad's client or applicable federal mandate, subject to approved medical or religious accommodations. Carefully review the job posting for details on vaccine/testing requirements or ask your Randstad representative for more information.
    • troy, new york
    • temp to perm
    • $18 - $19 per hour
    Do you have a background in Sales and Service? Would you like to start a career in Finance with a Fortune 100 organization. In this role you will bring your exerience and skills in customer service to the table!   Start Date July 18th Hybrid work environment 4 weeks of training  Office location - 385 Jordan Rd, Troy NY Various shifts available including overtime Temp to hire role - must pass your SIE prior to conversion  The Plan allows eligible New York City employees a way to save for retirement through convenient payroll deductions. The plan is comprised of two programs: a 457 Plan and a 401(k) Plan, both of which offer pre-tax and Roth (after-tax) options. Duties include assisting customers with asset allocation, investment guidance, and plan specific information. If you have a positive, professional demeanor and understand the importance of making and keeping loyal customers happy, this opportunity is perfect for you! salary: $18 - $19 per houreducation: AssociateResponsibilitiesSummary of Job Responsibilities: - Fielding inbound calls from participants; state workers and government officials regarding retirement plans - 403b & 457b- Provides prompt efficient service for assigned product and/or service center internal and external customers.- Designs and administers plans funded by all types of investments, with investment direction provided by trustee(s) and/or plan participants.- Coordinates full communication between contract holders, producers, and with internal departments.What you need - General office practices, customer service, and office equipment.- Solid communication both written and verbal - Basic mathematics, familiarity with office filing systems and record keeping procedures, and problem-solving techniques.Education - High School diploma or equivalent - Graduate degree in Finance, Business Administration, Communications, or a similar discipline preferredThe essential functions of this role include: working weekends Skills Microsoft OfficeFinancial PlanningCustomer ServiceAdministrative DutiesInvestment ManagementVerbal CommunicationFinancial AnalysisActive ListeningFinancial TransactionsFinancial Systems Analysis Qualifications High School diploma required Associates and Bachelors preferred: Finance, Business Administration, Communications, or a similar discipline Years of experience: 2 years customer service: retail, hospitality, etc. Experience level: Entry Level Randstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad.Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status. For certain assignments, Covid-19 vaccination and/or testing may be required by Randstad's client or applicable federal mandate, subject to approved medical or religious accommodations. Carefully review the job posting for details on vaccine/testing requirements or ask your Randstad representative for more information.
    Do you have a background in Sales and Service? Would you like to start a career in Finance with a Fortune 100 organization. In this role you will bring your exerience and skills in customer service to the table!   Start Date July 18th Hybrid work environment 4 weeks of training  Office location - 385 Jordan Rd, Troy NY Various shifts available including overtime Temp to hire role - must pass your SIE prior to conversion  The Plan allows eligible New York City employees a way to save for retirement through convenient payroll deductions. The plan is comprised of two programs: a 457 Plan and a 401(k) Plan, both of which offer pre-tax and Roth (after-tax) options. Duties include assisting customers with asset allocation, investment guidance, and plan specific information. If you have a positive, professional demeanor and understand the importance of making and keeping loyal customers happy, this opportunity is perfect for you! salary: $18 - $19 per houreducation: AssociateResponsibilitiesSummary of Job Responsibilities: - Fielding inbound calls from participants; state workers and government officials regarding retirement plans - 403b & 457b- Provides prompt efficient service for assigned product and/or service center internal and external customers.- Designs and administers plans funded by all types of investments, with investment direction provided by trustee(s) and/or plan participants.- Coordinates full communication between contract holders, producers, and with internal departments.What you need - General office practices, customer service, and office equipment.- Solid communication both written and verbal - Basic mathematics, familiarity with office filing systems and record keeping procedures, and problem-solving techniques.Education - High School diploma or equivalent - Graduate degree in Finance, Business Administration, Communications, or a similar discipline preferredThe essential functions of this role include: working weekends Skills Microsoft OfficeFinancial PlanningCustomer ServiceAdministrative DutiesInvestment ManagementVerbal CommunicationFinancial AnalysisActive ListeningFinancial TransactionsFinancial Systems Analysis Qualifications High School diploma required Associates and Bachelors preferred: Finance, Business Administration, Communications, or a similar discipline Years of experience: 2 years customer service: retail, hospitality, etc. Experience level: Entry Level Randstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad.Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status. For certain assignments, Covid-19 vaccination and/or testing may be required by Randstad's client or applicable federal mandate, subject to approved medical or religious accommodations. Carefully review the job posting for details on vaccine/testing requirements or ask your Randstad representative for more information.

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