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4 jobs found in ohio

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    • cincinnati, ohio
    • permanent
    • $40,000 per year
    The Customer Service Associate position effectively explains products and services leading to appointments at our stores, as well as acting in a customer support role that insures a great experience for every customer. Ability to explain TD products and services, convert orders (based on KPIs set at time of measurement), recommend the right products and services to fit the customer’s needs, and offer additional value-added services based on manufacturer’s recommendations and MAP guidelines that insure we are keeping our customers on the road safely. The Customer Service Associate is patient, empathetic, can solve customer issues, escalate when needed, and provide follow-through communication to ensure the customer is taken care of.  The Customer Service Associate must always ensure that the customer feels that we have listened and express an understanding of the situation.  salary: $40,000 - $40,000 per yearshift: Firstwork hours: 8 AM - 4 PMeducation: High` SchoolResponsibilities Manage and respond to a large amount of in-bound, and out-bound calls, as well as inbound chats, and online orders. Convert leads through a variety of customer contact opportunities which may include, but are not limited to, phone, email, web/live chat, SMS, website forms and social media correspondence. Follow set communication guidelines and processes to assess customer needs in order to be able to recommend the right products/services. Provide accurate and timely information by using the correct methods, processes and tools. Meet personal and team sales goals and case handling targets. Use Salesforce to keep accurate and detailed case records of all customer interactions. Follow communication processes, guidelines and policies to ensure a positive customer experience. Exceed customer expectations by providing accurate and timely information, detailed follow-up and outstanding customer service. The essential functions of this role include:manual lifting up to 25lbsworking weekendsSkillsStrong Phone CommunicationCommunicationTelephone EtiquetteCUSTOMER ORDERS/SALESCustomer Relationship ManagementClient ServiceAdapting to ChangeBasic Computer SkillsCustomer supportAutomotive Knowledge (1 year of experience is required)QualificationsYears of experience: 1 yearExperience level: Entry LevelRandstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad. Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.EOEDisclaime For certain assignments, Covid-19 vaccination and/or testing may be required by Randstad's client or applicable federal mandate, subject to approved medical or religious accommodations. Carefully review the job posting for details on vaccine/testing requirements or ask your Randstad representative for more information.
    The Customer Service Associate position effectively explains products and services leading to appointments at our stores, as well as acting in a customer support role that insures a great experience for every customer. Ability to explain TD products and services, convert orders (based on KPIs set at time of measurement), recommend the right products and services to fit the customer’s needs, and offer additional value-added services based on manufacturer’s recommendations and MAP guidelines that insure we are keeping our customers on the road safely. The Customer Service Associate is patient, empathetic, can solve customer issues, escalate when needed, and provide follow-through communication to ensure the customer is taken care of.  The Customer Service Associate must always ensure that the customer feels that we have listened and express an understanding of the situation.  salary: $40,000 - $40,000 per yearshift: Firstwork hours: 8 AM - 4 PMeducation: High` SchoolResponsibilities Manage and respond to a large amount of in-bound, and out-bound calls, as well as inbound chats, and online orders. Convert leads through a variety of customer contact opportunities which may include, but are not limited to, phone, email, web/live chat, SMS, website forms and social media correspondence. Follow set communication guidelines and processes to assess customer needs in order to be able to recommend the right products/services. Provide accurate and timely information by using the correct methods, processes and tools. Meet personal and team sales goals and case handling targets. Use Salesforce to keep accurate and detailed case records of all customer interactions. Follow communication processes, guidelines and policies to ensure a positive customer experience. Exceed customer expectations by providing accurate and timely information, detailed follow-up and outstanding customer service. The essential functions of this role include:manual lifting up to 25lbsworking weekendsSkillsStrong Phone CommunicationCommunicationTelephone EtiquetteCUSTOMER ORDERS/SALESCustomer Relationship ManagementClient ServiceAdapting to ChangeBasic Computer SkillsCustomer supportAutomotive Knowledge (1 year of experience is required)QualificationsYears of experience: 1 yearExperience level: Entry LevelRandstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad. Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.EOEDisclaime For certain assignments, Covid-19 vaccination and/or testing may be required by Randstad's client or applicable federal mandate, subject to approved medical or religious accommodations. Carefully review the job posting for details on vaccine/testing requirements or ask your Randstad representative for more information.
    • cincinnati, ohio
    • permanent
    • $31,200 - $35,000 per year
    Randstad is currently looking for experienced customer service representatives to work for a family owned company in Cincinnati, OH.  Do you enjoy working in a fast paced environment while helping customers?  Do you have a passion for sales?  This may be just the job for you! Monday - Friday, with an occasional Saturday 1st shift Competitive wage plus bonuses Excellent benefits package Qualifications: HS Diploma or equivalent 2+ years in sales and/or call center environment Excellent communication and time manangement skills Solid work history Punctual salary: $31,200 - $35,000 per yearshift: Firstwork hours: 8 AM - 7 PMeducation: High` SchoolResponsibilitiesGENERAL DESCRIPTION: The Customer Service Representative position effectively explains products and services leading to appointments at our stores, as well as acting in a customer support role that insures a great experience for every customer. Ability to explain products and services, convert orders (based on KPIs set at time of measurement), recommend the right products and services to fit the customer’s needs, and offer additional value-added services based on manufacturer’s recommendations and MAP guidelines that insure we are keeping our customers on the road safely. The Customer Service Associate is patient, empathetic, can solve customer issues, escalate when needed, and provide follow-through communication to ensure the customer is taken care of.  The Customer Service Associate must always ensure that the customer feels that we have listened and express an understanding of the situation.The essential functions of this role include:working in a smoke free environmentmanual lifting up to 15lbsSkillsTelephone EtiquetteBasic Computer SkillsCUSTOMER ORDERS/SALESCustomer Relationship ManagementSales/MarketingQualificationsYears of experience: 2 yearsExperience level: ExperiencedRandstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad. Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.EOEDisclaime For certain assignments, Covid-19 vaccination and/or testing may be required by Randstad's client or applicable federal mandate, subject to approved medical or religious accommodations. Carefully review the job posting for details on vaccine/testing requirements or ask your Randstad representative for more information.
    Randstad is currently looking for experienced customer service representatives to work for a family owned company in Cincinnati, OH.  Do you enjoy working in a fast paced environment while helping customers?  Do you have a passion for sales?  This may be just the job for you! Monday - Friday, with an occasional Saturday 1st shift Competitive wage plus bonuses Excellent benefits package Qualifications: HS Diploma or equivalent 2+ years in sales and/or call center environment Excellent communication and time manangement skills Solid work history Punctual salary: $31,200 - $35,000 per yearshift: Firstwork hours: 8 AM - 7 PMeducation: High` SchoolResponsibilitiesGENERAL DESCRIPTION: The Customer Service Representative position effectively explains products and services leading to appointments at our stores, as well as acting in a customer support role that insures a great experience for every customer. Ability to explain products and services, convert orders (based on KPIs set at time of measurement), recommend the right products and services to fit the customer’s needs, and offer additional value-added services based on manufacturer’s recommendations and MAP guidelines that insure we are keeping our customers on the road safely. The Customer Service Associate is patient, empathetic, can solve customer issues, escalate when needed, and provide follow-through communication to ensure the customer is taken care of.  The Customer Service Associate must always ensure that the customer feels that we have listened and express an understanding of the situation.The essential functions of this role include:working in a smoke free environmentmanual lifting up to 15lbsSkillsTelephone EtiquetteBasic Computer SkillsCUSTOMER ORDERS/SALESCustomer Relationship ManagementSales/MarketingQualificationsYears of experience: 2 yearsExperience level: ExperiencedRandstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad. Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.EOEDisclaime For certain assignments, Covid-19 vaccination and/or testing may be required by Randstad's client or applicable federal mandate, subject to approved medical or religious accommodations. Carefully review the job posting for details on vaccine/testing requirements or ask your Randstad representative for more information.
    • washington court house, ohio
    • permanent
    • $30,000 - $35,000 per year
    As a Recruiter you will act as a partner to our clients Hiring Managers, performing various aspects of the recruitment cycle including requisition intake meetings, candidate sourcing, screening and assessment, presentation, interview scheduling, offer support and execute intensive onboarding procedures. You must be process oriented, and will be responsible for requisition fulfillment for various openings including high volume and/or niche positions and execute candidate care strategies that will facilitate a positive candidate experience. The ability to work in a fast paced, changing environment, where you will manage your daily activity and produce quality results is key.salary: $30,000 - $35,000 per yearshift: Firstwork hours: 8 AM - 5 PMeducation: High` SchoolResponsibilities Responsible for full cycle recruitment and fulfillment of your assigned requisitions Successful candidates will be resourceful, consultative, process driven, and a relationship builder  Industry knowledge as well as expert level compliance knowledge in order to reach the best possible outcome for the candidate and our client partner Responsibilities include:** + Full cycle recruitment for a variety of positions + Consultative approach to hiring managers and candidates + Relationship building + Conducts and/or participates in Intake calls/requisition reviews + Benefits When you join Randstad you will receive opportunities for competitive & robust benefits, flexible schedules, and the assurance that everyone can be their authentic selves SkillsDirect SourcingHigh VolumeSourcingQualificationsYears of experience: 2 yearsExperience level: ExperiencedRandstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad. Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.EOEDisclaime For certain assignments, Covid-19 vaccination and/or testing may be required by Randstad's client or applicable federal mandate, subject to approved medical or religious accommodations. Carefully review the job posting for details on vaccine/testing requirements or ask your Randstad representative for more information.
    As a Recruiter you will act as a partner to our clients Hiring Managers, performing various aspects of the recruitment cycle including requisition intake meetings, candidate sourcing, screening and assessment, presentation, interview scheduling, offer support and execute intensive onboarding procedures. You must be process oriented, and will be responsible for requisition fulfillment for various openings including high volume and/or niche positions and execute candidate care strategies that will facilitate a positive candidate experience. The ability to work in a fast paced, changing environment, where you will manage your daily activity and produce quality results is key.salary: $30,000 - $35,000 per yearshift: Firstwork hours: 8 AM - 5 PMeducation: High` SchoolResponsibilities Responsible for full cycle recruitment and fulfillment of your assigned requisitions Successful candidates will be resourceful, consultative, process driven, and a relationship builder  Industry knowledge as well as expert level compliance knowledge in order to reach the best possible outcome for the candidate and our client partner Responsibilities include:** + Full cycle recruitment for a variety of positions + Consultative approach to hiring managers and candidates + Relationship building + Conducts and/or participates in Intake calls/requisition reviews + Benefits When you join Randstad you will receive opportunities for competitive & robust benefits, flexible schedules, and the assurance that everyone can be their authentic selves SkillsDirect SourcingHigh VolumeSourcingQualificationsYears of experience: 2 yearsExperience level: ExperiencedRandstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad. Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.EOEDisclaime For certain assignments, Covid-19 vaccination and/or testing may be required by Randstad's client or applicable federal mandate, subject to approved medical or religious accommodations. Carefully review the job posting for details on vaccine/testing requirements or ask your Randstad representative for more information.
    • akron, ohio
    • permanent
    • $39,520 - $45,760 per year
    Do you have experience in administrative work? Are you knowledgeable in the sales field? You can use both of those skills in this position. We are currently recruiting for a Direct Hire Customer Service Representative opportunity with a great company and awesome team!! The hours are Monday - Friday 8am-5pm. Salary is based on experience. salary: $39,520 - $45,760 per yearshift: Firstwork hours: 8 AM - 5 PMeducation: High` SchoolResponsibilities Building and maintaining excellent customer relationships Responding to all customer inquiries and requests received via incoming phone calls, faxes, e-mails Providing limited technical assistance to customers (i.e., Part number identification & clarification, model code creation, customer print/drawing reading, BOM assembly creation, etc.) Order entry (Manual, website, EDI, AutoOrder) Quotation entry RMA entry Credit Memo creation Issuing and completing vendor returned goods authorizations Purchasing including entering purchase orders on vendor’s computer systems (TOPS, PH Connect, Extranet) Assisting outside sales personnel with customer requests and quotations Supporting other departments Expediting customer orders on a daily basis Acting as liaison between customers and vendors Handling customer objectives and resolving customer problems Taking ownership of customer orders/requests/problems from beginning to end SkillsReadingMathMicrosoft OfficePhonesInterpersonal SkillsCommerce Center SoftwareQualificationsYears of experience: 3 yearsExperience level: ExperiencedRandstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad. Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.EOEDisclaime For certain assignments, Covid-19 vaccination and/or testing may be required by Randstad's client or applicable federal mandate, subject to approved medical or religious accommodations. Carefully review the job posting for details on vaccine/testing requirements or ask your Randstad representative for more information.
    Do you have experience in administrative work? Are you knowledgeable in the sales field? You can use both of those skills in this position. We are currently recruiting for a Direct Hire Customer Service Representative opportunity with a great company and awesome team!! The hours are Monday - Friday 8am-5pm. Salary is based on experience. salary: $39,520 - $45,760 per yearshift: Firstwork hours: 8 AM - 5 PMeducation: High` SchoolResponsibilities Building and maintaining excellent customer relationships Responding to all customer inquiries and requests received via incoming phone calls, faxes, e-mails Providing limited technical assistance to customers (i.e., Part number identification & clarification, model code creation, customer print/drawing reading, BOM assembly creation, etc.) Order entry (Manual, website, EDI, AutoOrder) Quotation entry RMA entry Credit Memo creation Issuing and completing vendor returned goods authorizations Purchasing including entering purchase orders on vendor’s computer systems (TOPS, PH Connect, Extranet) Assisting outside sales personnel with customer requests and quotations Supporting other departments Expediting customer orders on a daily basis Acting as liaison between customers and vendors Handling customer objectives and resolving customer problems Taking ownership of customer orders/requests/problems from beginning to end SkillsReadingMathMicrosoft OfficePhonesInterpersonal SkillsCommerce Center SoftwareQualificationsYears of experience: 3 yearsExperience level: ExperiencedRandstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad. Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.EOEDisclaime For certain assignments, Covid-19 vaccination and/or testing may be required by Randstad's client or applicable federal mandate, subject to approved medical or religious accommodations. Carefully review the job posting for details on vaccine/testing requirements or ask your Randstad representative for more information.

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