job summary: As part of the Program Delivery team you will work directly with Delivery team(s) to assist in the planning, resource allocation, execution, and delivery of programs as assigned. You'll help define program/project deliverables and milestones as well as develop a RAID log and resource needs for your program. In collaboration with key stakeholders, management, and on- and off-shore resources, you will have full accountability and responsibility for their assigned program area. You will identify, measure, analyze, improve, and control program delivery processes. Requirements 8+ years of program management experience including leading cross-functional high-level initiatives and working in a fast-paced technology environmentAgile methodology experience (either working in an Agile environment or experience rolling out new to organization Agile methodology)Experience in a relevant industry (FinTech or WealthTech) desiredExperience managing technical implementations and deep knowledge of the SDLC (systems development life cycle)Working knowledge of Aha!, Jira, ServiceNow, MS ProjectDetail-oriented, innovative thinker who thrives in a fast-paced and dynamic environment with a proven ability to meet deadlinesBachelor's degree (BA/BS) or equivalent work experience Additional skills and knowledge Skilled at managing projects at enterprise scale that have broad organizational impact and/or high corporate visibilityAbility to work with a broad set of stakeholders both inside and outside of Customer Success teamsHigh enthusiasm, integrity, ingenuity, and resourcefulnessA strong verbal and written communicator who is motivated and excited to share outcomesPMP certification preferred but not required location: Weston, Massachusetts job type: Permanent salary: $120,000 - 150,000 per year work hours: 8am to 5pm education: Bachelors responsibilities: Define program scope, business objectives, timeline, and the like working with client and company stakeholdersOrganize, plan, and monitor multiple interconnected projectsDevelop project charters, high-level timelines, resource requirements, and more as neededHandle day-to-day key activities for the program(s) assignedManage issues and risks to minimize impact on programs and projectsEngage with and present to senior management on various program and project topicsSupport the definition and creation of a culture of continuous process improvementManage program health, project initiatives, and allocation of needed resources (people and technology)Responsible for building meaningful and purposeful dashboards/reportsInterface with senior management and company stakeholders while also implementing, supporting, and reporting on the disaster recovery status of the platformEnsure the ability to recover critical business and IT systems in a timely and organized manner in the event of a successful ransomware attack or other high-impact eventWork with key stakeholders in defining, scoping, and testing DR service levels such as DR tiers, recovery time objectives (RTOs), recovery point objectives (RPOs), and others qualifications: Experience level: ExperiencedMinimum 5 years of experienceEducation: Bachelors skills: SAAS (5 years of experience is required)Project Management (4 years of experience is required) Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status. For certain assignments, Covid-19 vaccination and/or testing may be required by Randstad's client or applicable federal mandate, subject to approved medical or religious accommodations. Carefully review the job posting for details on vaccine/testing requirements or ask your Randstad representative for more information.