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The primary responsibility of the Customer Service Representative is answering inbound calls, responding to clients via email, and providing world-class client service.  We look for a passion for customer service, a positive mindset, and a desire to form relationships during each interaction.  The Customer Service Representative must be empathetic, with effective listening skills, patient, and willing to solve problems with a critical thinking, solution-oriented mindset.Please read through the details below and if you feel like you are a good fit APPLY TODAY!!   salary: $16.99 - $17 per hourshift: Firstwork hours: 8 AM - 5 PMeducation: High SchoolResponsibilitiesResponsibilities: Representatives must interact directly with VIP clients via phone and email quickly and professionally. Must organize workflow to meet customers’ needs. Present a solution-focused mindset, striving to provide the white glove experience. Manage customer accounts by keeping clients up to date on their purchases or resolution of their concerns. Direct unresolved issues to designated resources. Use of multiple computer-based platforms for researching and noting. Email management and correspondence. Professional and courteous communication with internal and external sources. Must have the ability to handle a difficult phone call and communicate effectively in challenging situations.  SkillsOutlook (2 years of experience is required)Microsoft Word (1 year of experience is preferred)Microsoft Excel (1 year of experience is preferred)Customer-facing experience (1 year of experience is required)Multi-tasking (1 year of experience is required)Customer Service (2 years of experience is required)QualificationsYears of experience: 2 yearsExperience level: ExperiencedRandstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad. Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.At Randstad, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact HRsupport@randstadusa.com.Pay offered to a successful candidate will be based on several factors including the candidate's education, work experience, work location, specific job duties, certifications, etc. In addition, Randstad offers a comprehensive benefits package, including health, an incentive and recognition program, and 401K contribution (all benefits are based on eligibility).Applications accepted on ongoing basis until filled.

If you have a positive, professional demeanor and understand the importance of making and keeping loyal customers happy, this opportunity is perfect for you! The ideal candidate has previous experience in a related position.This is an ONSITE position located in Fort Lauderdale , FL.** Multiple shifts available:  10am to 7pm; 11am to 8pm; 3pm to 12am; 12am to 9am                                                                       ** Trainings schedule: M - F  9am to 6pm Additional Incentives: Health, Dental and Life insurance.Based salary + Other incentives (up to $200 monthly) The right candidate should be: Able to pass a drug test and a background checkAvailable to work on weekendsLooking for a job stability and growth opportunityAble to train during morning shift salary: $16.5 - $17.28 per houreducation: High School or GEDResponsibilities The Call Center Specialist position is responsible for answering incoming calls and providing excellent customer service to BMW customers, following program guidelines and call center standards.Able to handle emergency calls, stolen vehicles, and road assistance programs.Respond to incoming calls and other messages from BMW customers and provide them with accurate answers and guidelines related to the BMW programs and services.Develop customer relationships that contribute to business objectives and promote customer loyalty.Research and resolve customer questions and issues to ensure customer satisfaction and retention.Must be able to read, write and speak fluent English. The essential functions of this role include: working in a smoke free environmentworking weekends Skills Active ListeningEmpathyCustomer Service (6 months of experience is required)Descalation of callsTelephone EtiquetteComputer Literacy (1 year of experience is required)6 month of ExperienceTyping SkillsCustomer RelationsCall Center Support (6 months of experience is preferred)Fluent English speakerManage High Volume of CallsUse multiple systemsAble to manage urgent calls Qualifications Experience: 6 months of call center experience requiredExperience level: Entry Level Randstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad.Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.At Randstad, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact HRsupport@randstadusa.com.Pay offered to a successful candidate will be based on several factors including the candidate's education, work experience, work location, specific job duties, certifications, etc. In addition, Randstad offers a comprehensive benefits package, including health, an incentive and recognition program, and 401K contribution (all benefits are based on eligibility).Applications accepted on ongoing basis until filled.

Are you meticulous and detail-oriented? Do you thrive in a fast-paced environment where accuracy is essential? We are seeking Customer Service Reps to join our team at a leading company in the HVAC equipment industry! We do expect this position to move quickly so please make sure to APPLY TODAY! For immediate consideration, email an updated copy of your resume to ambar.mcculloch@randstadusa.com.salary: $15.99 - $16 per hourshift: Firstwork hours: 7:30 AM - 7:30 PMeducation: High SchoolResponsibilities Handle incoming customer calls/emails and fulfill customer needs to ensure customer satisfaction Process new orders based on customer requests Track open orders to ensure completeness Check pricing and verify availability Review and troubleshoot customer problems and initiate standard action for repair, replacement, return or field service Use computerized system for tracking, information gathering, and/or troubleshooting What you'll have: High School Diploma 1-2 years of related experience Excellent written and verbal communication skills, including effective listening skills Ability to learn and understand technical terminology Able to handle multiple tasks, stay organized, and focused on details Schedule: Schedule can range from 7:30AM start to 7:30PM end or later, along with alternating weekends. Plenty of opportunity for overtime.The essential functions of this role include:working in a smoke free environmentworking weekendsSkillsCall CenterTelephone EtiquetteCustomer ServiceCustomer supportCustomer RelationsSpanishTyping SkillsBasic Computer SkillsQualificationsYears of experience: 1 yearExperience level: Entry LevelRandstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad. Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.At Randstad, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact HRsupport@randstadusa.com.Pay offered to a successful candidate will be based on several factors including the candidate's education, work experience, work location, specific job duties, certifications, etc. In addition, Randstad offers a comprehensive benefits package, including health, an incentive and recognition program, and 401K contribution (all benefits are based on eligibility).Applications accepted on ongoing basis until filled.